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Entertainment Case Studies and Customer Success Stories with ServiceNow
Greentube
- Entertainment
- Large
Vienna, Austria
Greentube used ServiceNow to scale its gaming operations. The company wanted to improve IT service management and customer service. ServiceNow... helped Greentube automate workflows and manage risk. This made their operations more efficient. Greentube can now support more users and grow faster. The solution improved both productivity and compliance.
NASCAR uses Employee Center Pro on the ServiceNow AI Platform to improve employee experience. The platform helps streamline internal processes... and centralize information for staff. NASCAR benefits from faster access to resources and better workflow management. This leads to improved productivity and a more connected workforce.
Telecommunications Case Studies and Customer Success Stories with ServiceNow
KOMSA
- Telecommunications
- Medium
Hartmannsdorf, Germany
KOMSA uses ServiceNow to expand its Device-as-a-Service model. The company wanted to improve IT asset management and customer service. ServiceNow... helped KOMSA manage devices more efficiently. This led to better service for customers. KOMSA can now scale its Device-as-a-Service offering faster. The solution supports growth in the telecommunications sector.
ATN uses ServiceNow for sales and order management in telecommunications. The platform helps ATN manage customer service and streamline order... processes. ATN employs 2,500 people. ServiceNow supports ATN in delivering better service to its customers. The solution is designed for mid-scale organizations in the telecom sector.
Fusion3
- Information Technology And Services
- Small
USA
Fusion3 helps retailers prepare for disasters using ServiceNow. The company uses ServiceNow to support retail clients during emergencies. ServiceNow enables... Fusion3 to deliver IT service management quickly. Retailers can respond to disasters faster and keep operations running. Fusion3 relies on ServiceNow for reliable disaster response solutions.
Dropbox
- Information Technology And Services
- Large
San Francisco, USA
Dropbox uses ServiceNow Sourcing and Procurement Operations to improve procurement processes. The company leverages the ServiceNow AI Platform for sourcing... and procurement tasks. This helps automate workflows and streamline operations. Dropbox benefits from easier procurement and better employee experience. The solution supports efficiency in sourcing and procurement activities.
Cathay uses ServiceNow's ITSM, ITOM, and GRC solutions to improve IT operations and risk management. The company leverages the ServiceNow... AI Platform to streamline workflows and boost productivity. ServiceNow helps Cathay manage governance, risk, and compliance more effectively. These tools support Cathay in delivering better digital services and operational resilience.
Education Case Studies and Customer Success Stories with ServiceNow
Western Governors University
- Education
- Large
Salt Lake City, USA
Western Governors University uses ServiceNow IT Service Management Professional on the ServiceNow AI Platform. The university aims to improve IT... operations and digital workflows. ServiceNow helps automate tasks and streamline service delivery. This leads to better employee experiences and more efficient IT support. The platform supports the university’s goal of operational excellence.
Digital Transformation Agency
- Government Administration
- Large
ServiceNow helped Digital Transformation Agency improve government ICT procurement. The agency used ServiceNow to streamline processes and boost efficiency. The... solution made procurement faster and more transparent. ServiceNow enabled better digital workflows for government administration. The agency saw improved service delivery and user experience.
ServiceNow bullish on opportunities in India, says Zavery
ServiceNow is expanding its product and engineering investments in India, viewing it as a key growth market. The company is... targeting the public sector, leveraging AI to automate processes and comply with regulatory requirements. India is now among ServiceNow's top five markets, with 20% of its workforce based there, highlighting its strategic importance.
ServiceNow hits $1 billion in AWS Marketplace transactions as ...
ServiceNow has achieved $1 billion in transactions through the AWS Marketplace. This milestone highlights the growing adoption of ServiceNow's solutions... via AWS, underscoring its expanding influence in cloud-based service management.
JG Summit selects Cognizant for ServiceNow implementation and managed ...
JG Summit has chosen Cognizant to implement and manage ServiceNow's AI Platform, aiming to streamline IT service management across its diverse businesses. This initiative will... deploy ServiceNow's ITSM, IT Asset Management, and Strategic Portfolio Management to enhance governance, visibility, and asset control. The project supports JG Summit's IT modernization, enabling advanced automation and sustainable innovation.
U.S. Firms Boost ServiceNow's Impact with AI, Transparency
U. S. enterprises are enhancing ServiceNow deployments by integrating AI, observability, and standardized architectures, according to ISG's report. This shift...from project-based implementations to governed platforms aims for measurable business outcomes. Companies are adopting industry-specific ServiceNow blueprints to streamline operations and compliance, emphasizing AI transparency and automation in highly regulated sectors.
TridentCare achieves 96% scheduling automation with ServiceNow AI ...
TridentCare has achieved 96% scheduling automation by implementing ServiceNow's AI technology. This deployment enhances operational efficiency and reduces manual scheduling... tasks, showcasing the impact of ServiceNow's AI solutions in healthcare service management.
TridentCare has achieved 96% automation in scheduling by deploying ServiceNow's technology, enhancing operational efficiency and reducing manual processes.
India one among four growth markets within ServiceNow: Paul Fipps
ServiceNow identifies India as a key growth market, emphasizing its role in AI and innovation. The company collaborates with major... partners like TCS for IT asset management and AI deployment. ServiceNow's adaptable platform supports sovereign cloud environments, aligning with government AI initiatives.
Naitiv Launch Highlights AI Use Cases As ServiceNow Shares Screen Undervalued
Naitiv, an AI-native consultancy led by former ServiceNow executives, has launched to leverage ServiceNow's AI platform for Property & Casualty insurers. This highlights ServiceNow's... AI application in complex, regulated insurance operations. The launch comes amid a period of declining ServiceNow stock performance.
