Customer stories
Product Business Settings
ServiceGuru Kiosk is popular in Restaurants, Sports, and Hospitality industries and is widely used by Mid Market, Enterprise, and Small Business.
ServiceGuru Kiosk Product Overview
ServiceGuru Platform's Customer Service Kiosk excels in capturing real-time customer feedback directly at the point of service. This kiosk serves as a crucial tool for businesses aiming to understand customer experiences more deeply. By facilitating immediate feedback collection, it enables companies to gather actionable insights, helping to refine service strategies and improve customer satisfaction. The kiosk's intuitive design ensures ease of use, encouraging higher response rates and more accurate data. Businesses can leverage these insights to tailor their services, ultimately enhancing customer loyalty and retention.
How satisfied the customers are with ServiceGuru Kiosk use-cases
Reviews
"Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us." - Karen C.
"The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal s...pace, and is highly effective in my field of work!!" - Joe T.
ServiceGuru Kiosk Customer Insights, Testimonials and Case Studies
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C. |
|
The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal space, and is highly effective in my field of work!! Testimonial By Joe T. |
|
|
We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. Testimonial By Bassel Osmani |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Karen C. Clinical Operations Administrator Bayless Healthcare |
Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C. |
|
Joe T. General Manager Pita Jungle |
The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal space, and is highly effective in my field of work!! Testimonial By Joe T. |
|
Bassel Osmani Owner Co-Founder Pita Jungle |
We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. Testimonial By Bassel Osmani |
Peers used ServiceGuru Kiosk for rating and review management and Collecting feedback
ServiceGuru Kiosk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for ServiceGuru Kiosk
Top Failure Risks for ServiceGuru Kiosk
ServiceGuru Ltd. Profile
Company Name
ServiceGuru Ltd.
Company Website
https://www.serviceguru.com/HQ Location
14220 N Northsight Blvd, Scottsdale, Arizona 85260, US
Social
