ServiceGuru Kiosk Overview
ServiceGuru Platform's Customer Service Kiosk excels in capturing real-time customer feedback directly at the point of service. This kiosk serves as a crucial tool for businesses aiming to understand customer experiences more deeply. By facilitating immediate feedback collection, it enables companies to gather actionable insights, helping to refine service strategies and improve customer satisfaction. The kiosk's intuitive design ensures ease of use, encouraging higher response rates and more accurate data. Businesses can leverage these insights to tailor their services, ultimately enhancing customer loyalty and retention.
Use Cases
Customers recommend Rating And Review Management, Collecting Feedback, Review Customer Feedback, as the business use cases that they have been most satisfied with while using ServiceGuru Kiosk.
Business Priorities
Improve Digital And Social Presence and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using ServiceGuru Kiosk.
ServiceGuru Kiosk Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceGuru Kiosk works with different mediums / channels such as Review Sites. Offline. On Premises etc.
ServiceGuru Kiosk's features include Embedded Survey Forms. and ServiceGuru Kiosk support capabilities include 24/7 Support, Chat Support, Email Support, etc. also ServiceGuru Kiosk analytics capabilities include Custom Reports, and Analytics.
Reviews
"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know." - Bassel Osmani
ServiceGuru Kiosk, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ServiceGuru Platform's Customer Service Kiosk provides a smart and seamless solution for gathering customer feedback. Valuable insights about customer experiences are efficiently obtained.
Popular Business Setting
for ServiceGuru Kiosk
Top Industries
- Restaurants
- Sports
- Hospitality
Popular in
- Mid Market
- Enterprise
- Small Business
ServiceGuru Kiosk is popular in Restaurants, Sports, and Hospitality and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on ServiceGuru Kiosk Use Cases
How can ServiceGuru Kiosk enhance your Rating And Review Management process?
How does ServiceGuru Kiosk address your Collecting Feedback Challenges?
How does ServiceGuru Kiosk facilitate Review Customer Feedback?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ServiceGuru Kiosk solved their Customer Feedback Management needs. Cuspera uses 142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. Testimonial By Bassel Osmani |
|
|
The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal space, and is highly effective in my field of work!! Testimonial By Joe T. |
|
Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Bassel Osmani Owner Co-Founder Pita Jungle |
We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. Testimonial By Bassel Osmani |
|
Joe T. General Manager Pita Jungle |
The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal space, and is highly effective in my field of work!! Testimonial By Joe T. |
|
Karen C. Clinical Operations Administrator Bayless Healthcare |
Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C. |
Case Studies
Case Study Someburros
CASE STUDY Pita Jungle
Case Study Pita Jungle
CASE STUDY Someburros
Peers used ServiceGuru Kiosk for rating and review management and Collecting feedback
ServiceGuru Kiosk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for ServiceGuru Kiosk
Top Failure Risks for ServiceGuru Kiosk
ServiceGuru Ltd. News
DTC Marketing: Engage Your Ideal Customer Demographic
Exploring how to engage your ideal customer by leveraging target demographics.
The post DTC Marketing: Engage Your Ideal Customer Demographic appeared first on ServiceGuru Platform.
Discussing the Significance of the Likert Scale for Retail & Hospitality Business
The Importance of Likert Scale in Retail & Hospitality In the ever-competitive landscape of retail and hospitality, understanding customer opinions and preferences is paramount. The Likert Scale, a commonly used survey method, plays a pivotal role in gathering valuable insights. Let’s delve into why the Likert Scale is so crucial for businesses in these industries. […]
The post Discussing the Significance of the Likert Scale for Retail & Hospitality Business appeared first on ServiceGuru Platform.
The Power of Employee Engagement for Improved Company Performance
Employee Engagement and Company Performance in Retail & Hospitality In today’s dynamic business landscape, where competition is fierce and customer expectations are ever-evolving, employee engagement has emerged as a pivotal factor that can significantly influence the performance and success of companies, particularly in the retail, restaurant, and hospitality sectors. Understanding the unique dynamics of these […]
The post The Power of Employee Engagement for Improved Company Performance appeared first on ServiceGuru Platform.
Business Health Dynamics: Employee Engagement & Customer Experience
Employee Engagement & Customer Experience in Retail, Restaurant, and Hospitality In the ever-evolving landscape of business, two critical factors stand out as game-changers in the retail, restaurant, and hospitality industries: employee engagement and customer experience. These verticals, characterized by their dynamic nature, thrive when these elements are thoughtfully integrated into their operational strategies. Here, […]
The post Business Health Dynamics: Employee Engagement & Customer Experience appeared first on ServiceGuru Platform.
ServiceGuru Ltd. Profile
Company Name
ServiceGuru Ltd.
Company Website
https://www.serviceguru.com/HQ Location
14220 N Northsight Blvd, Scottsdale, Arizona 85260, US
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