Serviceaide ChangeGear Overview
This is a summary of the comprehensive capabilities and benefits of Serviceaide ChangeGear based on over 755 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Serviceaide ChangeGear is right for your needs? Our Cuspera AI engine can evaluate how Serviceaide ChangeGear fits your specific business needs, industry, and context. Get your personalized assessment report today.
Serviceaide ChangeGear supports business activities such as:
- Workflow Management
- Engagement Management
- Knowledge Management
- Collaboration
- Training & Onboarding
Serviceaide ChangeGear can help you with many business goals, such as Improve Navigation, Scale Best Practices, Manage Risk, Improve Internal Communications, and Acquire Customers. It can help manage these activities if you use User Generated Content and Blogs for these needs. As a solution, Serviceaide ChangeGear's capabilities include Ticketing, Personalization, Dashboard, etc.
Serviceaide ChangeGear Education Vertical is its biggest customer base.
Reviews
"...that's simple to navigate through and workflows that are easy to use and configure. ..." Integrated ITSM Platform - SunView Software
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Serviceaide ChangeGear solved their business needs. Cuspera uses 755 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Improve Navigation and Scale Best Practices are the most popular business priorities peers achieved using Serviceaide ChangeGear.
Use Cases
Peers recommend Workflow Management , Engagement Management , Knowledge Management , as the business use cases that they have been most satisfied while using Serviceaide ChangeGear.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.76/5 ★ |
"...that's simple to navigate through and workflows that are easy to use and configure. ..." Integrated ITSM Platform - SunView Software |
| Engagement Management |
4.47/5 ★ |
"...IT systems can be cumbersome, and often do not properly engage employees and staff in an easy-to-use, productive way...." ChangeGear Service Manager |
| engaging and following up |
4.36/5 ★ |
"...The service catalog features a bright, open design with interactive elements such as hover effects, large icons, and more, which provide an interactive experience that delivers important information and engages the user at the same time. ..." ITIL Service Catalog |
| Knowledge Management with User Generated Content and Blogs |
2.40/5 ★ |
"...Increase end user satisfaction by providing outstanding self-service and a knowledge base that customers will actually want to use. ..." Integrated ITSM Platform - SunView Software |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.76/5 ★ |
"...that's simple to navigate through and workflows that are easy to use and configure. ..." Integrated ITSM Platform - SunView Software |
|
| Engagement Management |
4.47/5 ★ |
"...IT systems can be cumbersome, and often do not properly engage employees and staff in an easy-to-use, productive way...." ChangeGear Service Manager |
|
| engaging and following up |
4.47/5 ★ |
| Knowledge Management with User Generated Content and Blogs |
2.40/5 ★ |
"...Increase end user satisfaction by providing outstanding self-service and a knowledge base that customers will actually want to use. ..." Integrated ITSM Platform - SunView Software |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 755 insights from peers and experts to help you assess how these Serviceaide ChangeGear use cases fit your business needs.
Frequently Asked Questions(FAQ)
for Serviceaide ChangeGear
What is Serviceaide ChangeGear used for?
What are the top features of Serviceaide ChangeGear?
Who uses Serviceaide ChangeGear?
What are Serviceaide ChangeGear alternatives?
Where is Serviceaide ChangeGear located?
Popular Business Setting
for Serviceaide ChangeGear
Top Industries
- Education
- Computer Software
- Financial Services
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used Serviceaide ChangeGear to Improve navigation and Scale best practices
Serviceaide ChangeGear Alternatives
Peer and Expert Opinion on Features
for Serviceaide ChangeGear
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (60) |
| Personalization | Read Reviews (29) |
| Dashboard | Read Reviews (20) |
| Alerts: popups & Notifications | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (60) |
| Personalization | Read Reviews (29) |
| Dashboard | Read Reviews (20) |
| Alerts: popups & Notifications | Read Reviews (15) |
IT and Other Capabilities
for Serviceaide ChangeGear
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (26) |
| Data Import | Read Reviews (42) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (26) |
| Data Import | Read Reviews (42) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (142) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (142) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (50) |
| Custom Reports | Read Reviews (71) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (50) |
| Custom Reports | Read Reviews (71) |
Software Failure Risk Guidance
?for Serviceaide ChangeGear
Overall Risk Meter
Top Failure Risks for Serviceaide ChangeGear
Vendor Profile Details
Company Name
Serviceaide
Company Website
https://serviceaide.com/HQ Location
10210 Highland Manor Dr, Suite 275, Tampa, FL 33610, US
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