RWS Tridion Overview

This is a summary of the comprehensive capabilities and benefits of RWS Tridion based on over 52 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

RWS Tridion, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if RWS Tridion is right for your needs? Our Cuspera AI engine can evaluate how RWS Tridion fits your specific business needs, industry, and context. Get your personalized assessment report today.

RWS Tridion supports business activities such as:

  • Content Management
  • Knowledge Management
  • Sending & Publishing Communications
  • Engaging And Following Up
  • Collaboration

RWS Tridion can help you with many business goals, such as Acquire Customers, Improve Consistency, Scale Best Practices, and Improve Internal Communications. It can help manage these activities if you use Website and Omnichannel for these needs.

Reviews

"...Manage your Entire Content Lifecycle with Uniquely Integrated Web Content Management (SDL Tridion Sites) and Structured Content Management (SDL Tridion Docs)...." Peer review

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well RWS Tridion solved their Digital Experience Platform needs. Cuspera uses 52 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Business Priorities

Acquire Customers and Improve Consistency are the most popular business priorities peers achieved using RWS Tridion.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Knowledge Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using RWS Tridion.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management with Website and Omnichannel

4.40/5 ★

Read Reviews (7)

"...Manage your Entire Content Lifecycle with Uniquely Integrated Web Content Management (SDL Tridion Sites) and Structured Content Management (SDL Tridion Docs)...."
content publishing

3.22/5 ★

Read Reviews (1)

"...Headless content services publish this content to support omnichannel experiences so you can improve brand consistency and achieve operational and competitive excellence. ..."
Knowledge Management

3.90/5 ★

Read Reviews (3)

"...Tridion connects people, processes, and information through the most complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies...." Tridion The content and knowledge management platform
Sending & Publishing Communications with Omnichannel

3.66/5 ★

Read Reviews (2)

"...Headless content services publish this content to support omnichannel experiences so you can improve brand consistency and achieve operational and competitive excellence. ..." Tridion The content and knowledge management platform
PEER EXPERIENCES
Content Management with Website and Omnichannel

4.40/5 ★

Read Reviews (7)

"...Manage your Entire Content Lifecycle with Uniquely Integrated Web Content Management (SDL Tridion Sites) and Structured Content Management (SDL Tridion Docs)...." Peer review
content publishing

4.40/5 ★

Read Reviews (1)

Knowledge Management

3.90/5 ★

Read Reviews (3)

"...Tridion connects people, processes, and information through the most complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies...." Tridion The content and knowledge management platform
Sending & Publishing Communications with Omnichannel

3.66/5 ★

Read Reviews (2)

"...Headless content services publish this content to support omnichannel experiences so you can improve brand consistency and achieve operational and competitive excellence. ..." Tridion The content and knowledge management platform

Based on peer insights

Cuspera recommends RWS Tridion for

Use Cases Content Management , Knowledge Management , Sending & Publishing Communications
Medium Website, Omnichannel
Business Priorities Acquire Customers, Improve Consistency, Scale Best Practices

IT and Other Capabilities

for RWS Tridion

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.32/5 ★

Read Reviews (3)
Data Export

2.94/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.32/5 ★

Read Reviews (3)
Data Export

2.94/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.06/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.06/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.42/5 ★

Read Reviews (4)
Custom Reports

2.94/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.42/5 ★

Read Reviews (4)
Custom Reports

2.94/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for RWS Tridion

Top Failure Risks for RWS Tridion

Vendor Profile Details

Company Name

RWS Group

Company Website

https://www.rws.com/

HQ Location

Europa House, Chiltern Park, Chiltern Hill, Chalfont St Peter, SL9 9FG, United Kingdom, Europe

Employees

501-1000

Social

Financials

M&A