Sales Creatio Overview

Sales-creatio automates sales processes with no-code tools. Revenue growth is enhanced by the platform's flexibility and comprehensive features.

Use Cases

Customers recommend Campaign Management, Engagement Management, Lead Management, as the business use cases that they have been most satisfied with while using Sales Creatio.

Other use cases:

  • Communication Management
  • Forecasting
  • Workflow Management
  • Contact List Management
  • Generation Of New Leads
  • Opportunity Management
  • Lead Tracking
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sales Creatio.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Acquire Customers
  • Improve Efficiency
  • Improve ROI
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Sales Creatio Use-Cases and Business Priorities: Customer Satisfaction Data

Sales Creatio works with different mediums / channels such as E-Mail. and Phone Calls.

Sales Creatio's features include Dashboard, Personalization, and Recording. and Sales Creatio support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Sales Creatio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Ease of setup and tailoring to our business, value for money, excellent customer service, and having the ability to track all customer interactions and communications and analyze the campaign effectiveness with dashboards...." Peer review by Vanessa S., Marketing Director, Professional Training & Coaching

Peer review evidence (same sources as the product rating summary)

"...Analytics tools is a big part of the deal as now we can measure success of our marketing campaigns and concentrate on what works best...." Peer review by Julia K., Head of Marketing, Computer Software
"...bpm'online has allowed us to discover several issues within our organization; those issues are related to follow-up and the sharing of information regarding customers, quotes & sales...." Peer review by Ashley, ZETA Pharmaceuticals, L.L.C.
"...We gained total control over the complex lead management processes in our company which was our main aim..." Peer review by Martin B.

Sales Creatio, Adobe Marketo Engage, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sales Creatio

Top Industries

  • Computer Software
  • Information Technology and Services
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Sales Creatio is popular in Computer Software, Information Technology And Services, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Sales Creatio Customer wins, Customer success stories, Case studies

What makes Sales Creatio ideal for Campaign Management?

How can Sales Creatio enhance your Engagement Management process?

What makes Sales Creatio ideal for Lead Management?

How does Sales Creatio address your Communication Management Challenges?

How can Sales Creatio enhance your Forecasting process?

11 buyers and buying teams have used Cuspera to assess how well Sales Creatio solved their CRM needs. Cuspera uses 448 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Villanueva - Industrial Distribution - Medium

Villanueva Achieves Full Operational Traceability Creatio

Argentina

Villanueva, an Argentina-based company, has implemented Creatio's no-code CRM and workflow platform to centralize operations and enhance customer interaction management. The integration, in partnersh...ip with H&CO, connects existing systems like SAP Business One, enabling real-time visibility and operational traceability across branches. Villanueva plans to expand into agentic AI capabilities to further enhance decision-making and consistency.

Read on →
 

Sharonview Federal Credit Union - Financial Services - Medium

Sharonview Federal Credit Union Chooses Creatio to Deepen Community Roots and Modernize the Member Experience

Fort Mill, USA

Sharonview Federal Credit Union has selected Creatio's AI CRM and workflow platform to enhance its member experience by providing personalized, data-driven services. This adoption aims to unify depar...tmental workflows, enabling Sharonview to better understand and meet member needs with tailored communications.

Read on →
 

CEC Bank - Banking - Very Large

CEC Bank Selects Creatio for Romania's First Cloud CRM Implementation in the Banking Sector

Bucharest, Romania

CEC Bank has implemented Creatio's cloud-based CRM platform across its network, marking Romania's first such deployment in the banking sector. This initiative is part of CEC Bank's "Smart Revolution"... program, aiming to enhance customer-centric operations through AI and real-time data integration. The deployment supports over 1,000 branches and nearly 4,000 employees, facilitating improved service delivery and personalized customer insights.

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Purplebricks - Real Estate - Large

Solihull, UK

Purplebricks replaced its legacy CRM with Creatio’s AI-native, no-code platform. The company saved $2.6M in total cost of ownership and cut lead response time from 3 days to under 20 minutes. Lead vo...lume increased by 35% and conversions doubled within six months. Creatio automated lead triage, integrated with key property sites, and enabled rapid platform changes. Purplebricks now delivers faster, smarter service and supports business growth with real-time dashboards and automation.

 

Howdens - Manufacturing - Very Large

London, UK

Howdens used Creatio’s no-code platform to unify customer management and streamline operations across 20+ depots. The company deployed the solution in just 12 weeks, 6x faster than traditional projec...ts. Sales strike rates improved from 32% to 38%, driving thousands of extra conversions. Teams gained real-time analytics and a single source of truth for customer data. The platform enabled proactive relationship management and better team communication.

 

Guided Care (a business unit of Focal Point Care) - Hospital & Health Care - Small

USA

Guided Care replaced legacy systems with Creatio’s AI-native, no-code CRM in just 4.5 months. The new platform delivered over 300 extra features and gave teams a 360-degree view of every customer. Se...rvice delivery improved, compliance and governance were strengthened, and innovation accelerated. AI-powered tools now automate data extraction from unstructured documents, reducing manual work and boosting accuracy. Guided Care’s teams can now engage clients with full insight and offer seamless self-service.

lightning

Peers used Sales Creatio for campaign management and engagement management

Sales Creatio Competitors

Sales Creatio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.66/5

Read Reviews (24)
Custom Reports

4.60/5

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.66/5

Read Reviews (24)
Custom Reports

4.60/5

Read Reviews (53)

Software Failure Risk Guidance

?

for Sales Creatio

Overall Risk Meter

Low Medium High

Top Failure Risks for Sales Creatio

Creatio News

Product

Creatio Launches AI Summer to Double-Down on Enterprise AI Adoption

Creatio launched the AI Summer program to enhance enterprise AI adoption. The six-week initiative includes workshops, co-build sessions, and a hackathon, focusing on practical AI skill development. Participants will use Creatio AI Studio to build AI agents, aiming to transition from AI exploration to real-world application.

Awards

Creatio Named Best AI CRM in 2026 CRMmys Awards

Creatio has been awarded the Best AI CRM in the 2026 CRMmys Awards by CRM.org. The recognition highlights Creatio's AI-native CRM platform, which integrates AI with no-code workflow automation to enhance marketing, sales, customer service, and operational workflows. This award underscores the platform's ability to transform CRM systems into action-oriented solutions, driving productivity and customer value.

Partnership

Net at Work Named a Creatio Premier Partner

Creatio has named Net at Work as a Premier Partner, recognizing their expertise in delivering CRM solutions using Creatio's AI-native platform. This partnership highlights Net at Work's role in unifying customer relationship management and workflow automation, enhancing productivity and revenue growth for various industries.

Awards

Creatio Highlights Gartner Recognition as Agentic AI Reshapes CRM ...

Creatio has been recognized by Gartner as a representative provider in the Innovation Insight: Agentic AI in CRM report. The report highlights the evolution of AI from assistant tools to systems capable of executing business tasks. Creatio's platform focuses on collaboration between human workers and AI agents, automating workflows in CRM and operational functions.

Creatio Profile

Company Name

Creatio

Company Website

https://www.creatio.com/

Year Founded

2002

HQ Location

280 Summer St., 6th Floor, Boston, MA 02210

Employees

501-1000

Social

Financials

PRIVATE