RWS Tridion Sites Overview

RWS-Tridion Sites is a Composable DXP used by large enterprises for multilingual digital experiences. Complexity in management is effectively handled.

Use Cases

Customers recommend Content Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using RWS Tridion Sites.

Other use cases:

  • Campaign Management
  • Knowledge Management
  • Segmentation And Targeting
  • Workflow Management
  • Contract Management
  • Category Management
  • Product Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using RWS Tridion Sites.

RWS Tridion Sites Use-Cases and Business Priorities: Customer Satisfaction Data

RWS Tridion Sites works with different mediums / channels such as Website. Mobile. and Newsletter.

RWS Tridion Sites's features include Templates, Personalization, and SEO. and RWS Tridion Sites support capabilities include 24/7 Support, Email Support, Chat Support, etc. also RWS Tridion Sites analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The Web & Interactive team manage the website information architecture, design, content, and strategy using SDL Tridion in support of the organization's online goals and marketing campaigns that drive traffic to our website...." Peer review by Employee in Marketing

Peer review evidence (same sources as the product rating summary)

"...Used across the whole organization to generate and post content to the web..." Peer review by Verified User, Consultant in Other, Non-Profit Organization Management
"...We implemented it as a multi-site platform, making it easier to have localization and mass publishing/inheritance options...." Peer review by Kirsten McGlone, Senior IT Analyst, The Boston Consulting Group
"...I found the internal newsletter management to be very helpful to customer and engagement outreach right within the CMS platform...." Peer review by Brandon Miller, CMS Web Applications Developer, National Wildlife Federation

RWS Tridion Sites, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RWS Tridion Sites

Top Industries

  • Computer Software
  • Internet
  • Non-Profit Organization Management

Popular in

  • Enterprise
  • Small Business
  • Large Enterprise

RWS Tridion Sites is popular in Computer Software, Internet, and Non-Profit Organization Management and is widely used by Enterprise, Small Business, and Large Enterprise.

RWS Tridion Sites Customer wins, Customer success stories, Case studies

What benefits does RWS Tridion Sites offer for Content Management?

What benefits does RWS Tridion Sites offer for Communication Management?

Why is RWS Tridion Sites the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well RWS Tridion Sites solved their Content Management Systems needs. Cuspera uses 389 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

 

Acolad - Language And Content Services - Large

RWS Buys Acolad's Parent to Scale Its AI Platforms in Europe

Paris, France

RWS Holdings is acquiring Acogroup, the parent company of Acolad, for £40.2 million to expand its AI platforms in Europe. Acolad, a major player in language and content services, will enhance RWS's ...offerings by integrating its Cultural Intelligence Layer and Language Weaver Pro translation product. The acquisition aims to leverage Acolad's client base and interpreting capabilities, strengthening RWS's position in regulated industries.

Read on →
 

Obviously

RWS Holdings Builds Momentum as AI Drives Growth and Innovation

RWS Holdings has acquired Obviously, a platform for managing intellectual property and brand integrity, aligning with its strategy to leverage AI for complex business challenges. The company is focus...ing on AI-powered services, operational efficiency, and innovation to drive growth and meet evolving enterprise customer needs.

Read on →
 

RWS Global deploys Box's AI tools to streamline contract workflow

RWS Global has implemented Box's AI tools to enhance its contract workflow, significantly reducing processing time from 20 minutes to under two minutes per contract. The integration of Box Enterprise... Advanced allows RWS to automate and streamline content-centric processes, improving efficiency and governance. This transformation supports RWS Global's operations by turning unstructured content into AI-ready assets, facilitating faster decision-making.

Read on →
 

Nike - Apparel & Fashion - Very Large

Beaverton, USA

Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting language trends and diversity, equity, and inclusion across languages.... RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.

 

Atlas Copco - Manufacturing - Very Large

Stockholm, Sweden

Atlas Copco used Tridion Docs to manage technical documentation for its Compressor Technique unit. The team faced high translation and publishing costs and struggled to keep content updated for 500 c...ompressor options in 24 languages. Tridion Docs enabled topic-based authoring, reducing translation costs by 20% and eliminating desktop publishing costs. The new system cut incorrect spare parts orders and improved customer satisfaction with on-demand, personalized manuals. Efficiency increased by 50% for the documentation team.

 

A large technology conglomerate - Information Technology And Services - Very Large

USA

TrainAI by RWS helped a large technology conglomerate improve its generative AI chatbot. The project scaled to 5,000 AI data specialists, writers, and linguists across 53 locales. Over 264,000 hours ...of work were completed in 8 months, processing more than 30,000 chatbot responses per week. The team enhanced prompt-response pairs, rated outputs, and localized content in multiple languages. The chatbot gained a competitive edge with improved accuracy and global reach.

Tridion Sites – One CMS for all your web needs

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Peers used RWS Tridion Sites for content management and communication management

RWS Tridion Sites Features

  • Low
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FEATURE RATINGS AND REVIEWS
Analytics

4.46/5

Read Reviews (5)
Custom Reports

4.13/5

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.46/5

Read Reviews (5)
Custom Reports

4.13/5

Read Reviews (34)

Software Failure Risk Guidance

?

for RWS Tridion Sites

Overall Risk Meter

Low Medium High

Top Failure Risks for RWS Tridion Sites

RWS Holdings PLC News

M&A

RWS reaches agreement to acquire Acolad

RWS has entered a binding agreement to acquire Acolad, a leading provider of language and content services. This acquisition will expand RWS's enterprise customer base and enhance its AI platform reach across Europe. Acolad's expertise in localization and AI-powered content will complement RWS's offerings, enabling deeper customer relationships and more complex content solutions. The transaction is expected to complete by March 2027, pending regulatory approvals.

Partnership

Holland America and Rolling Stone Debut New Rock Show on Oosterdam; One of Four New World Stage Productions Created with RWS Global

RWS Global and Holland America Line have partnered with Rolling Stone to debut four new live shows on the Oosterdam cruise ship. The collaboration includes the rock show "All Access: The Songs That Shaped Us," featuring music from legendary rock artists, and aims to enhance the cruise line's entertainment offerings with immersive, brand-driven experiences.

Product

RWS launches new linguistic validation service to significantly reduce clinical trial timelines

RWS has launched a new tech-enabled eCOA translation and linguistic validation service aimed at reducing delays in global clinical trials. The service integrates COA licensing, source validation, multilingual translation, and more into a single program, enhancing speed and compliance in clinical trials. This integrated approach simplifies global study execution, reduces handoffs, and accelerates study timelines without compromising quality or compliance.

Product

RWS Introduces New Linguistic Validation Service for Clinical Trials

RWS has launched a new electronic Clinical Outcome Assessment (eCOA) translation and linguistic validation service to streamline clinical trials. This tech-enabled service consolidates critical eCOA trial services, aiming to enhance efficiency and reduce timelines in multilingual clinical studies.

RWS Holdings PLC Profile

Company Name

RWS Holdings PLC

Company Website

https://www.rws.com/

HQ Location

Europa House, Chiltern Park, Chiltern Hill, Chalfont St Peter, SL9 9FG, United Kingdom, Europe

Employees

501-1000

Social

Financials

M&A