RWS Tridion Docs Overview

RWS-Tridion-Docs is a leading Enterprise DITA CCMS used by major global enterprises for documentation management. Discover more about Tridion Docs today.

Use Cases

Customers recommend Content Management, Products & Pricelist Management, Knowledge Management, as the business use cases that they have been most satisfied with while using RWS Tridion Docs.

Other use cases:

  • Helpdesk Management
  • Sending & Publishing Communications
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Business Priorities

Grow Market Share is the most popular business priority that customers and associates have achieved using RWS Tridion Docs.

Other priorities:

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RWS Tridion Docs Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...SDL Tridion Docs, a DITA-based component content management system (CCMS) that centralizes the creation, translation and delivery of structured content...." Peer review

RWS Tridion Docs, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

RWS Tridion Docs Customer wins, Customer success stories, Case studies

How can RWS Tridion Docs optimize your Content Management Workflow?

 

AGCO Selects RWS's Linguistic AI Solution as Cornerstone of Global ...

AGCO has chosen RWS's Evolve, a linguistic AI solution, to enhance its global customer support experience. This multi-year agreement will enable AGCO to localize technical documentation into 32 langu...ages and training content into 16 languages, improving customer access to information. Evolve integrates AI and human expertise, optimizing translation processes and supporting AGCO's localization goals.

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Witt-Gruppe - Retail

RWS helped Witt-Gruppe streamline translation for marketing materials in nine languages. Witt-Gruppe wanted to cut costs and speed up production as they grew internationally. RWS provided translation... services, a translation memory, terminology database, and a TMS web portal. In the first year, Witt-Gruppe reduced translation costs by 30% and DTP costs by 90%. The new process made marketing faster and more efficient, helping Witt-Gruppe stay competitive in global retail.

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JLR (Jaguar Land Rover) - Automotive

RWS provided multilingual interpretation services for JLR's technical training events in Europe. JLR needed to help technicians understand and use the TOPIx online portal. RWS sent six teams of techn...ical interpreters to support in-person and virtual sessions in multiple languages. This improved technician understanding, engagement, and feedback. JLR saw better adoption of TOPIx and higher customer satisfaction. JLR praised the interpreters for their skills and positive impact on the events.

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Financial Accounting Foundation (FAF) - Accounting

The Financial Accounting Foundation improved its websites with RWS. The changes made the sites 1.5 times faster. Navigation and search functions were better. Page views and engagement time increased.... Content management and archiving became more efficient.

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A major tech company - Information Technology And Services

A major tech company used RWS's TrainAI services to improve its facial recognition AI. They needed videos from 20,000 people for training. RWS sourced 50,000 participants, providing half a million vi...deos. This was 30,000 more participants than requested. The project ensured data privacy and security.

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Radisson Hotel Group - Hospitality

Radisson Hotel Group doubled online bookings by using Tridion for digital transformation. They consolidated 10 CMS into one, supporting 30 languages and reaching 60 markets. Results included a 357% i...ncrease in CTR, 23% higher conversion rate, and 40% lower bounce rate.

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RWS Tridion Docs Features

  • Low
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FEATURE RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (2)
Analytics

3.11/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (2)
Analytics

3.11/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for RWS Tridion Docs

Top Failure Risks for RWS Tridion Docs

RWS Holdings PLC News

Product

RWS granted U.S. patent for AI-powered translation decision assistant - KMWorld

RWS received a U.S. patent for its AI-powered translation decision assistant, enhancing translation accuracy and efficiency. This innovation underscores RWS's commitment to advancing AI-driven language solutions.

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Product

RWSs Language Technology Sets New Industry Benchmark a Trillion Words Translated in the Past Year

RWS achieved a milestone by translating one trillion words in a year using its AI-powered language technology platform, including Language Weaver and Trados. This accomplishment highlights the growing role of AI in enterprise communication, enabling scalable multilingual content solutions. RWS continues to innovate in language AI, enhancing global understanding and expanding business opportunities.

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Partnership

RWS and Copyleaks Join Forces to Deliver Built-in AI and Plagiarism Detection for Tridion Users - GlobeNewswire

RWS and Copyleaks have partnered to integrate AI and plagiarism detection into Tridion Docs, RWS's content management system. This integration allows for real-time content analysis, ensuring originality and authenticity without disrupting workflows. Copyleaks' technology identifies AI-generated text and plagiarism with high accuracy, supporting multiple languages and file formats. The solution is available globally to joint customers.

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Partnership

Snap (NYSE:SNAP) Partners With RWS Global For Enhanced Fan Engagement At Sporting Events

Snap has partnered with RWS Global to enhance fan engagement at sporting events through advanced AR technology. This partnership aims to boost Snap's user interaction and revenue, particularly during high-profile events.

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RWS Holdings PLC Profile

Company Name

RWS Holdings PLC

Company Website

https://www.rws.com/

HQ Location

Europa House, Chiltern Park, Chiltern Hill, Chalfont St Peter, SL9 9FG, United Kingdom, Europe

Employees

501-1000

Social

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Financials

M&A