Real-World Case Studies and Customer Success Stories with RT DocuSign

SugarCRM helped German Transfer, an online transfer broker, improve their business processes. The company needed a custom CRM to manage clients and drivers. Rolustech built a ticketing system that cr...eated cases automatically for each client request. The new system synced car and driver schedules with the CRM. The support team could assign cars and drivers quickly, making operations more efficient.
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Star Asia, a leading international airline, increased customer satisfaction by 10% and improved operational efficiency by 15% by implementing SugarCRM's customer relationship management solution.

Backcountry.com, an online retailer, boosted conversion rates by 20% and improved customer experience by personalizing recommendations and communications through SugarCRM.

SugarCRM helped Bay Mountain Capital improve loan management. The company needed faster loan creation and better data export. Rolustech built a custom Loans module with a Quick Create popup and custo...m fields. Users could create and export loan records in the right format. The new system made employees more productive and helped serve clients better.
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Salesforce helped a financial services client who supports investment sales professionals. The client needed better tools for outreach and business growth. Salesforce provided customized solutions to... meet these needs. The project focused on scalable support and industry excellence. The case highlights Salesforce's role in driving success for financial services.
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Salesforce Experience Cloud helped an investment sales client manage a large user base and reduce licensing costs. The team built custom community sites and integrated third-party APIs for better dat...a access and security. Google Analytics tracked user activity to improve experience. The solution now supports over 43,000 active users and millions of investment records. More than 100 users use the Salesforce plugin from App Exchange.
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SugarCRM helped MyAgent move away from manual spreadsheets and a legacy system. Rolustech integrated SugarCRM with Xero for syncing contacts and records. They customized the calendar and built custom... reports for managers. The new system removed bottlenecks and improved business processes. MyAgent now uses dashboards and reports to make better decisions.
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Rolustech delivered a customized Salesforce solution for a client in the computer software industry. The client needed advanced data visualization, including tabular data views and interactive map se...lections. Rolustech gathered requirements, prepared and cleaned data, and implemented a tabulator form and map visualization using Leaflet.js. The solution allowed the client to visualize data easily and meet unique requirements for their enterprise software projects.
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Salesforce CRM was customized for a client with deep experience in the Salesforce ecosystem. The client manages complex software projects and serves Fortune 500 companies. They needed advanced data v...isualization and integration. The solution included tailored Salesforce features and AppExchange development. The project supported their work with large enterprise clients.
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SugarCRM helped Fonetel automate its lead management. Before, Fonetel entered data from web forms into SugarCRM by hand. This took a lot of time and slowed work. Rolustech integrated SugarCRM with Fo...netel’s lead forms. They added Fonetel’s full product catalog and made price updates easy. Now, quotes are created and sent to clients automatically. Fonetel no longer needs manual entry. Productivity went up and client interactions improved.
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Rolustech delivered a customized Salesforce solution for a tech industry client. The client struggled with many customer issues across email, chat, and phone. They needed better ways to track custome...r satisfaction and sort cases. Rolustech used AI to analyze and categorize incoming data, detect emotions, and check compliance. The AI sorted cases by urgency and type, then sent them to the right agents. This automation improved workflow and response times. The client also used AI to better understand survey responses and customer satisfaction.
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Salesforce was customized for a tech industry client. The client needed to improve customer service, employee development, and business growth. The solution addressed challenges for leadership, manag...ers, and agents. The custom Salesforce tool provided better support for rising customer demands. The client saw improved satisfaction and business results.
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SugarCRM helped Diversitech fix lead assignment problems. Before, leads went to the wrong sales agents and many were lost. Rolustech customized the web to lead form and added postal code fields. They... set up lead assignment by region and used a round-robin system for fair distribution. Now, leads go to the right agent and more leads become customers. Lead mismanagement is no longer a problem.
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AB Enzymes significantly improved customer engagement and sales by 50% using SugarCRM, enabling them to better manage customer interactions, sales opportunities, and marketing campaigns.

Rolustech built a custom iOS app for SugarCRM v9 for a Danish import and export company. The client needed better access and more features for their CRM. Rolustech used SugarSDK to make a mobile app ...that improved CRM operations and data tracking. The app also made the Quote module work better. The solution was tailored to the client's business needs.
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Agriconomie, a French agricultural marketplace, increased its website traffic by 200% and doubled its sales in just six months using SugarCRM.

Rolustech built a custom iOS app for SugarCRM v9.0 for a Danish import and export company. The client needed better mobile access, accurate data tracking, and a customized Quote module. Rolustech use...d SugarSDK to create an app with location tracking, digital signatures, and custom fields. The solution improved operational efficiency by 40%. Quote management became 60% faster. Employees now update CRM data easily on mobile.
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