RMC Customer Journey Manager Overview

RMC-Customer-Journey-Manager allows targeted, complex multi-channel campaigns. Detailed information available via click.

Use Cases

Customers recommend Engagement Management, Channel Marketing, Lifetime Value Management, as the business use cases that they have been most satisfied with while using RMC Customer Journey Manager.

Other use cases:

  • Identify Target Customers
  • Product Marketing
  • Workflow Management
  • Touchpoint Management
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Business Priorities

Increase Customer Life Time Value and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Journey Manager.

Other priorities:

  • Improve Brand Engagement
  • Improve ROI
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RMC Customer Journey Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Create and launch highly targeted and complex customer journeys across all your marketing channels to increase customer lifetime value, revenue and retention while saving time and effort...." Peer review

RMC Customer Journey Manager, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

RMC Customer Journey Manager Customer wins, Customer success stories, Case studies

How can RMC Customer Journey Manager enhance your Engagement Management process?

 

Customers - Related Digital

Related Digital showcases its marketing technologies, highlighting customer success stories across various industries. The company reports significant performance metrics, including a 321% revenue su...rge for Under Armour and a 542% revenue growth for Pierre Cardin. These achievements demonstrate the effectiveness of Related Digital's omnichannel marketing, personalization, and AI-powered solutions in driving customer engagement and revenue growth.

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Sportsoul - Retail

Related Marketing Cloud helped Sportsoul boost sales conversion rate by 6 times, reaching 9%. Sportsoul used marketing automation scenarios on its mobile web site. The company targeted users with per...sonalized campaigns. This reduced costs and improved campaign relevance. One scenario generated 5 times more revenue than all others combined.

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Kiehl’s - Consumer Goods

Kiehl’s wanted to improve their sales during Black Friday. They used RMC solutions to run a cross-channel campaign. The campaign included email marketing, social media, and website content. This camp...aign increased their conversion rate by 82.41%. It also helped Kiehl’s gain new leads and improve their brand identity.

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FLO - Retail

FLO needed to bring together customer data from digital and retail channels to create better marketing campaigns. Their teams had trouble working with data stored in different places. They used CDP P...rime Solutions and Related Marketing Cloud Solutions to combine and segment all their customer data. Now, they can track customers easily through one platform. They unified data from 11 million members, making all shopping data ready to use for marketing.

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D&R

D&R used personalized emails to boost conversion rates. They saw a 98% increase in conversion rates. The emails were highly targeted. This helped them reach more customers effectively.

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Kiehl’s - Consumer Goods

Kiehl’s used RMC solutions to run a Black Friday cross channel campaign. They used email marketing, social media, and website content to create excitement and curiosity. The campaign increased their ...conversion rate by 82.41%. Kiehl’s gained new leads and improved their brand identity. The campaign used customer data, journey management, and personalization tools.

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RMC Customer Journey Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for RMC Customer Journey Manager

Top Failure Risks for RMC Customer Journey Manager

Euromessage. Profile

Company Name

Euromessage.

Company Website

https://www.relateddigital.com/

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A