RMC Customer Journey Manager Overview

RMC-Customer-Journey-Manager allows targeted, complex multi-channel campaigns. Detailed information available via click.

Use Cases

Customers recommend Engagement Management, Channel Marketing, Lifetime Value Management, as the business use cases that they have been most satisfied with while using RMC Customer Journey Manager.

Other use cases:

  • Identify Target Customers
  • Product Marketing
  • Workflow Management
  • Touchpoint Management
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Business Priorities

Increase Customer Life Time Value and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Journey Manager.

Other priorities:

  • Improve Brand Engagement
  • Improve ROI
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RMC Customer Journey Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Create and launch highly targeted and complex customer journeys across all your marketing channels to increase customer lifetime value, revenue and retention while saving time and effort...." Peer review

RMC Customer Journey Manager, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on RMC Customer Journey Manager Use Cases

What solutions does RMC Customer Journey Manager provide for Engagement Management?

Case Studies

Consumer Goods

CASE STUDY Kiehl’s

Kiehl’s used RMC solutions to run a Black Friday cross channel campaign. They used email marketing, social media, and website content to create excitement and curiosity. The campaign increased their ...conversion rate by 82.41%. Kiehl’s gained new leads and improved their brand identity. The campaign used customer data, journey management, and personalization tools.

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Retail

CASE STUDY Sportsoul

Related Digital helped Sportsoul boost its sales conversion rate by 6 times using marketing automation on its mobile website. Sportsoul used segmentation to target the right audience and avoid irrele...vant messages. The company ran auto-triggered campaigns and reached a 9 percent sales conversion rate. One scenario generated 5 times more revenue than any other scenario. Sportsoul managed all marketing activities from one platform for better efficiency.

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Retail

CASE STUDY idefix

Related Digital helped idefix use RMC web push notifications and email marketing. idefix wanted to improve customer engagement and campaign effectiveness. They used omnichannel tools to send emails a...nd push notifications based on customer interests. Cart abandonment emails were supported by web push notifications. idefix saw a 600% increase in feedback from these campaigns.

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Retail

CASE STUDY idefix

idefix wanted to improve how they connect with customers. They used Related Digital's system for email and push notifications. This helped them send the right messages to customers based on their int...erests. They used web push notifications to remind people about abandoned carts. This led to a 600% increase in responses. idefix ran more effective marketing campaigns with these tools.

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Retail

CASE STUDY D&R

D&R is the largest book and multimedia retailer in Turkey. They wanted to reach price-sensitive users and remind them about products they were interested in when prices dropped. D&R used Related Digi...tal's personalized email technology to send dynamic emails at the right time. This helped remind users about products they liked. As a result, D&R increased their return rate by 98%.

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Internet

CASE STUDY n11.com

Related Marketing Cloud helped n11.com bring all their data into one marketing platform. The company used CRM integration, segmentation, dynamic templates, and A/B testing. They improved email and SM...S campaign management. n11.com sent more targeted and personalized content to their users. The platform made their email marketing program work better.

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RMC Customer Journey Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for RMC Customer Journey Manager

Top Failure Risks for RMC Customer Journey Manager

Euromessage. Profile

Company Name

Euromessage.

Company Website

https://www.relateddigital.com/

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A