RMC Customer Journey Manager Overview

RMC-Customer-Journey-Manager allows targeted, complex multi-channel campaigns. Detailed information available via click.

Use Cases

Customers recommend Engagement Management, Channel Marketing, Lifetime Value Management, as the business use cases that they have been most satisfied with while using RMC Customer Journey Manager.

Other use cases:

  • Identify Target Customers
  • Product Marketing
  • Workflow Management
  • Touchpoint Management
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Business Priorities

Increase Customer Life Time Value and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Journey Manager.

Other priorities:

  • Improve Brand Engagement
  • Improve ROI
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RMC Customer Journey Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Create and launch highly targeted and complex customer journeys across all your marketing channels to increase customer lifetime value, revenue and retention while saving time and effort...." Peer review

RMC Customer Journey Manager, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on RMC Customer Journey Manager Use Cases

How does RMC Customer Journey Manager address your Engagement Management Challenges?

Case Studies

Retail

CASE STUDY Sportsoul

Sportsoul wanted to increase its sales conversion rate. They used marketing automation scenarios on their mobile website. They ran auto-triggered campaigns and used segmentation to reach the right au...dience. This helped them avoid sending too many messages to customers. As a result, their sales conversion rate increased by 6 times to 9 percent. One scenario generated 5 times more revenue than any other scenario.

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Internet

CASE STUDY n11.com

n11.com needed to bring together data from different sources into one marketing platform. They wanted to send targeted and timely campaigns to their customers. They used Related Digital's marketing c...loud for CRM integration, segmentation, dynamic templates, and campaign management. This helped them optimize their email marketing. They could now send more personalized content to their audience.

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Retail

CASE STUDY idefix

idefix wanted to improve how they connect with customers. They used Related Digital's system for email and push notifications. This helped them send the right messages to customers based on their int...erests. They used web push notifications to remind people about abandoned carts. This led to a 600% increase in responses. idefix ran more effective marketing campaigns with these tools.

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Retail

CASE STUDY D&R

D&R wanted to improve their email marketing by sending targeted messages to customers. They used Related Digital to send personalized emails at the right time. This helped D&R increase their conversi...on rates by 98%. The marketing team was happy with the results. They said the solution helped them reach price-sensitive customers and increased customer satisfaction.

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Retail

CASE STUDY D&R

D&R is the largest book and multimedia retailer in Turkey. They wanted to reach price-sensitive users and remind them about products they were interested in when prices dropped. D&R used Related Digi...tal's personalized email technology to send dynamic emails at the right time. This helped remind users about products they liked. As a result, D&R increased their return rate by 98%.

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Retail

CASE STUDY FLO

FLO needed to bring together customer data from digital and retail channels to create better marketing campaigns. Their teams had trouble working with data stored in different places. They used CDP P...rime Solutions and Related Marketing Cloud Solutions to combine and segment all their customer data. Now, they can track customers easily through one platform. They unified data from 11 million members, making all shopping data ready to use for marketing.

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RMC Customer Journey Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for RMC Customer Journey Manager

Top Failure Risks for RMC Customer Journey Manager

Euromessage. Profile

Company Name

Euromessage.

Company Website

https://www.relateddigital.com/

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A