Real-World Case Studies and Customer Success Stories with Riskified

Riskified helped Lacoste Japan boost its authorization approval rate to 90% for Japan-issued cards. The company saw a 14% increase... in approval rates and a 70% drop in chargeback rates. Before Riskified, Lacoste Japan struggled with manual fraud checks and lost revenue from declined transactions. Riskified’s machine learning platform automated fraud management and reduced manual reviews. Lacoste Japan now spends more time on customer service and sales.
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Riskified helped Simba Sleep cut fraud rates to nearly zero in the first year. Simba Sleep faced rising fraud and... chargebacks as it grew and launched new products. Manual order checks slowed customer experience. Riskified automated fraud detection and integrated easily with Shopify+. The solution stabilized order acceptance at 99% and reduced chargeback costs. Simba Sleep now grows faster and keeps customers happy.
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Riskified helped Finish Line automate order verification. Finish Line saw a 4% increase in acceptance rate and a 70% drop... in chargebacks. All decisions became automated, cutting manual work. The team focused more on growth and customer experience. Finish Line improved fraud visibility and reduced operational costs.
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Riskified helped Costway, a leading home retailer, recover from a major fraud attack. Costway's US store faced a chargeback rate... of 14%-16% and less than half of orders were approved. Riskified's AI-powered chargeback guarantee cut the chargeback rate by 99.7% and increased approval rates by 143%. Costway reduced its fraud costs by 54%. The solution enabled Costway to expand globally with confidence and protect revenue from fraud.
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Riskified helped AKOMEYA TOKYO stop all chargebacks after switching from a local scoring solution. The company saw a 4.5% increase... in order approval rate and an 11.6% rise in bank authorization rate. Riskified’s AI-powered Chargeback Guarantee automated fraud prevention and reduced manual reviews. AKOMEYA TOKYO improved customer experience and grew ecommerce sales. The solution supported their global expansion and minimized fraud risk.
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Riskified helped Kogan, a leading Australian ecommerce retailer, fight fraud and policy abuse. Kogan used Riskified’s Identity Engine and chargeback... guarantee to identify fraudsters and reduce manual chargeback work. Approval rates rose to over 98%. Kogan saved $1.5 million each year. Operational burden dropped, and more real customers could shop without friction.
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Riskified helped Rue Gilt Groupe speed up order processing during busy seasons. Before, 20% of orders needed manual review, causing... 2-3 day delays. With Riskified, approval rates went up and orders are now processed in seconds. This improved customer experience and increased customer lifetime value. Rue Gilt Groupe also kept its low chargeback rate while reducing manual work.
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Simba Sleep used Riskified to fight ecommerce fraud on its Shopify store. Fraud losses dropped by 200 basis points after... integration. The company kept a 99% order approval rate, helping more real customers buy easily. Riskified also managed chargeback disputes and provided detailed reporting. Simba's team spent less time on manual checks and more on growth.
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Riskified helped Finish Line automate its order review process. Finish Line saw a 4% increase in approval rates and a... 70% drop in chargebacks. The company achieved 100% automated decisions, cutting operational costs. Finish Line's team could focus on growth and customer experience. The solution supported Finish Line's eCommerce expansion and risk management goals.
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TicketNetwork faced rising card-not-present fraud and chargebacks in online ticket sales. Their in-house fraud prevention system could not keep up... with evolving fraud tactics. They tested Riskified’s machine-learning fraud solution, starting with declined orders. Impressive results led them to send all orders to Riskified within 10 months. With Riskified’s Chargeback Guarantee, TicketNetwork gained predictable costs and full control over approval rates. This partnership helped them avoid excessive chargeback programs and improve ROI.
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Riskified helped Gametime fight fraud and boost payment success rates. Gametime faced rising fraud and slow manual reviews, losing sales... and seeing lower NPS scores. With Riskified, Gametime automated fraud detection and got 100% chargeback coverage. The team now focuses on growth and customer experience. Gametime attracts more customers and fills more seats at events.
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Dabble used Riskified to cut chargebacks and boost approval rates. The company faced high fraud rates and manual dispute reviews... after expanding to the US. Strict fraud rules blocked legitimate customers and hurt profits. Riskified’s AI-driven solution took over fraud liability and automated dispute handling. Dabble removed restrictive rules, improved customer experience, and reduced operational workload.
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Riskified helped Gametime automate fraud detection for ticket sales. Gametime faced high fraud rates and slow manual reviews, leading to... lost sales and lower customer satisfaction. With Riskified, Gametime replaced manual reviews with automated fraud management. This improved transaction success rates and customer satisfaction. The team could focus on business growth and fan experience instead of fraud reviews.
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Riskified helped Skullcandy cut false declines and boost approved revenue. The team used Riskified’s Shopify integration to add a secondary... review for declined orders. They recalibrated fraud thresholds to increase approvals while keeping chargebacks low. Skullcandy saw a 4X increase in approved revenue and kept chargeback rates at just 0.06% over 12 months. Customer support tickets for false positives also dropped.
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Riskified helped Ring block over $4 million in fraudulent return claims in just 7 months. Ring faced rising losses from... organized return fraud on its e-commerce site. Riskified's automated policy protection and identity detection tools identified and stopped bad actors. Ring maintained a positive experience for good customers while cutting costs. The solution improved sales retention and delivered strong ROI.
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Riskified helped Ring stop over $4 million in abusive returns in just seven months. Ring faced organized fraud where scammers... exploited generous return policies, costing millions each year. Riskified’s automated tools and data intelligence identified 600 individuals responsible for the abuse. With real-time insights, Ring’s fraud team could decline fraudulent orders at checkout. This solution protected revenue and improved customer experience.
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Riskified helped Lorna Jane increase authorization rates by 13%. The company saw a 98% reduction in chargebacks and a 54%... decrease in fraud costs. Lorna Jane integrated Riskified through Shopify to screen orders before authorization. This reduced manual reviews and improved customer experience. The solution used machine learning to approve more good orders and block fraud.
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Riskified helped Meshki automate fraud review, cutting chargebacks by 66. 3%. Approval rates rose by 3%. The customer service team...saved 20 work hours per week. Meshki used Riskified’s machine learning to review transactions in real time. This improved customer experience and supported global growth. Meshki now focuses more on revenue-generating activities and less on manual fraud checks.
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Riskified helped Lacoste Japan raise its authorization approval rate by 14%. The company cut chargeback amounts by 70%. Before, Lacoste... Japan relied on manual fraud checks, which slowed operations and blocked good orders. With Riskified, they used machine learning to approve more real orders and block fraud. Now, 90% of Japanese card transactions are approved. The team spends less time on fraud and more on customer service and marketing.
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Riskified helped Tripster block $14. 4 million in fraud. Tripster used Riskified to protect 100% of its booking volume. The...platform automated fraud checks, reducing manual work and financial risk. Approval rates stayed high, and more good orders were approved. Tripster gained full transparency into every transaction. The partnership lasted five years and supported Tripster’s growth.
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Riskified's chargeback guarantee helped Lastminute. com cut customer friction and remove manual review. The company saw a 5% year-over-year increase...in approval rates. All manual review processes were eliminated. Lastminute.com expanded safely into its main markets. The solution improved payment optimization and fraud management.
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Riskified Dispute Resolve helped Hotelogical maintain a 46%+ chargeback dispute win rate while handling five times more cases. Hotelogical faced a... surge in bookings and chargebacks, overwhelming its single fraud analyst. Manual processes became unsustainable as disputes grew to over 1,300 per year. By automating evidence collection and streamlining workflows, Riskified enabled the analyst to focus on revenue recovery. The platform's analytics dashboard helped track dispute status and spot trends, supporting continued business growth.
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Riskified helped FlightHub automate fraud prevention during the COVID-19 crisis. FlightHub saw a 30% increase in approval rate and a... 75% reduction in time spent reviewing chargebacks. Manual reviews dropped by 80%. The solution reduced customer wait times and freed up the fraud team. FlightHub could focus on growth and customer service again.
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Riskified helped eSky, a Polish online travel agency, fight fraud in new markets. eSky faced $1 million in monthly fraud... attacks after expanding to Brazil. They were forced to decline 17% of sales to avoid chargebacks. Riskified's AI-powered fraud management platform let eSky recoup 37.5% of declined revenue in Brazil. eSky saw an 11% average global approval rate increase and eliminated manual review in LATAM. The partnership enabled safe expansion into new regions and protected eSky from fraud-related losses.
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Riskified helped Air Europa boost approval rates by 15% and cut chargebacks by 95%. The airline wanted to grow globally... and needed to stop fraud while keeping digital operations simple. Riskified's automated fraud prevention let Air Europa expand flight routes and improve customer experience. The company removed manual reviews and saw double-digit online revenue growth. Air Europa could focus on new markets and business growth.
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Japanese fashion platform "and ST" Co. , Ltd. has partnered with Riskified to enhance its ecommerce operations by improving authorization...rates by 15% and reducing fraud chargebacks to near zero. The collaboration leverages AI-driven fraud detection and operational support, streamlining payment processes and eliminating manual fraud reviews, thereby enhancing the customer checkout experience.
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Kogan. com, a leading Australian ecommerce company, has partnered with Riskified to enhance fraud prevention and policy abuse management. By...leveraging Riskified's AI-powered solutions, Kogan achieved over 98% approval rates, identified $1.5 million in annual savings, and improved customer experience. The collaboration enabled Kogan to reduce operational complexity and confidently approve more legitimate transactions.
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Rue Gilt Groupe integrates Riskified's Identity Intelligence to enhance its fraud prevention capabilities.

Reserhub has chosen Riskified as its strategic partner for ecommerce fraud protection and risk intelligence. Riskified's AI-driven platform will replace... Reserhub's rules-based fraud controls, enabling real-time transaction approval and supporting expansion into new markets like Brazil. This partnership enhances Reserhub's operational efficiency and reduces false declines, crucial for growth in high-risk environments.
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Riskified has enhanced Reserhub's ecommerce approval rate to 93%, demonstrating the effectiveness of its fraud prevention technology in improving transaction success rates for online retailers.