REVIEWS.io: Use Cases, Capabilities & Competitors

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Read Genuine Reviews From Real Customers

App Partner

REVIEWS.io Overview

REVIEWS.io is a reputation management tool that collects and displays genuine customer reviews to boost business trust and conversions. Features include SEO benefits, marketing banners, and actionable insights.

Use Cases

Customers recommend Rating And Review Management, Reputation Management, Advertisement, as the business use cases that they have been most satisfied with while using REVIEWS.io.

Other use cases:

Helpdesk Management
Contract Management
Measuring Customer Satisfaction
Engaging And Following Up
Sales Review & Feedback
Measuring Net Promoter Score
Contacts History

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using REVIEWS.io.

Other priorities:

Improve Efficiency
Improve Digital And Social Presence
Launch New Products

See all business priorities See less business priorities

REVIEWS.io Use-Cases and Business Priorities: Customer Satisfaction Data

REVIEWS.io works with different mediums / channels such as Website. Review Sites. Social Media etc.

REVIEWS.io's features include Widgets, and SEO. and REVIEWS.io support capabilities include 24/7 Support, Email Support, Chat Support, etc. also REVIEWS.io analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Customer review gathering and display on website...." Peer review by Administrator

Peer review evidence (same sources as the product rating summary)

"...Before Reviews.io we were not asking our customers to review our products or our company...." Peer review by Alberto G, Web Development and Advertising Manager, Information Technology and Services

"...Unique on the market is our Third Party Review Management tool, which allows you to manage your online reputation not just in Google, but across a range of other sites like Facebook, Tripadvisor, Yell, Yelp and more...." Peer review

"...It works with ads and doesn't interfere with SEO...." Peer review by Dante F

REVIEWS.io, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for REVIEWS.io

Top Industries

Marketing and Advertising
Information Technology and Services
Consumer Electronics

Popular in

Small Business
Mid Market
Large Enterprise

REVIEWS.io is popular in Marketing And Advertising, Information Technology And Services, and Consumer Electronics and is widely used by Small Business, Mid Market, and Large Enterprise.

REVIEWS.io Customer wins, Customer success stories, Case studies

What benefits does REVIEWS.io offer for Rating And Review Management?

What solutions does REVIEWS.io provide for Advertisement?

How can REVIEWS.io optimize your Contract Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well REVIEWS.io solved their Reviews and Reputation needs. Cuspera uses 198 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

The Purple Property Shop - Real Estate - Small

Bolton, UK

The Purple Property Shop uses REVIEWS.io to boost review collection. They incentivize staff and customers, offering rewards like free pizza for reviews. Their review response rate reached 34%. They s...end tailored review requests at key transaction points, such as after a sale or rental. This approach helps them get more positive reviews and attract new clients.

The Tight Spot - Retail - Small

The Tight Spot used REVIEWS.io to collect and display nearly 600 product reviews. This helped customers make better buying decisions, especially since they can't try products before buying. The compa...ny saw a 30% increase in on-page conversion rates after adding reviews to their site. Customer feedback also led to new product colors and improved sizing information. REVIEWS.io made it easy for The Tight Spot to gather and manage reviews quickly.

VAAY - Health, Wellness And Fitness - Small

Berlin, Germany

VAAY used REVIEWS.io to collect product reviews and educate customers about their CBD and hemp products. Strict advertising rules in Germany made it hard for VAAY to market online, so they relied on ...customer feedback to build trust. They integrated REVIEWS.io with LoyaltyLion and Klaviyo to reward reviews and personalize communication. This tech stack helped them reach more customers and improve their service. Switching to REVIEWS.io also gave them better support and streamlined their review process.

Australian Rejuvenation Clinics - Health, Wellness And Fitness - Small

Sydney, Australia

Australian Rejuvenation Clinics used Reviews.io to collect customer reviews via SMS. Before, most clients gave 5-star feedback in surveys, but few left online reviews. Switching from email to SMS inc...reased review conversion by 15%. The SMS system made it easy for clients to leave reviews, even anonymously. The clinic now receives more positive and image-based reviews, helping build trust online.

Love Sweat Fitness - Health, Wellness And Fitness - Small

REVIEWS.io helped Love Sweat Fitness collect thousands of customer reviews, boosting conversion rates and trust. The platform enabled seamless migration from a previous provider, with strong support ...and tailored review collection workflows. LSF used email invitations and automated workflows to gather more reviews efficiently. User-generated content widgets let LSF display authentic photos and videos, enhancing brand credibility and engagement.

Eloise Hall - Consumer Goods - Small

REVIEWS.io helped Eloise Hall build trust with consumers through verified reviews. The brand focuses on sustainable, natural products like stationery and wellbeing items. Collecting reviews increased... credibility with both direct and wholesale customers. Eloise Hall saw a snowball effect as positive feedback drove more retail interest. The platform's support and accessibility made it the right choice for this small, eco-conscious business.

More REVIEWS.io Customer Stories...

How REVIEWS.io & Address Validator help BOXRAW

Peers used REVIEWS.io for rating and review management and reputation management

REVIEWS.io Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.46/5 ★ Read Reviews (5)
Custom Reports	3.38/5 ★ Read Reviews (23)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.46/5 ★ Read Reviews (5)
Custom Reports	3.38/5 ★ Read Reviews (23)

REVIEWS.io Integrations

REVIEWS.io integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.13/5 ★

Read Reviews (8)

Data Export

2.06/5 ★

Read Reviews (5)

Software Failure Risk Guidance

for REVIEWS.io

Top Failure Risks for REVIEWS.io

Liquid New Media Limited News

Product 19/08/2026

Klaviyo Customer Agent will soon power answers from your reviews

Klaviyo's Customer Agent will soon integrate with reviews.io to enhance customer feedback management by powering answers from reviews. This integration aims to improve customer engagement through more effective use of customer reviews.

Liquid New Media Limited Profile

Company Name

Liquid New Media Limited

Company Website

https://www.reviews.io/

Year Founded

1998

HQ Location

Floor 19, 400 Spectrum Center Dr Orange County Irvine, CA 92618 United States of America

Employees

51-100

Social

Financials

PRIVATE