RedPoint Customer Engagement Hub: Use-Cases, Insights and Reviews | 2026 Cuspera

Redpoint CDP helped a global luxury fashion company fix its complex martech setup. The company had no single view of the customer and struggled with data-driven marketing. Redpoint unified customer d...ata from many brands and regions. Now, the company has a single source of truth for over 60 million unique identities. Marketers use the platform for segmentation and better customer experiences across all channels.
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Redpoint CDP helped a global car rental provider unify customer data from 10,000 locations in 180 countries. The company used advanced identity resolution to create single customer profiles and orche...strate personalized journeys. Customers now check in digitally and add products via SMS or email, improving experience and reducing wait times. IVR integration increased customer identification by 19%. The company saved on licensing fees and gained better campaign ROI insights.
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Redpoint CDP helps AAA manage data for 55 million members. AAA needed to handle huge data volumes from 45 clubs and deliver more personal marketing. Redpoint automated over 90% of data management tas...ks. AAA moved from monthly to daily database updates without adding staff. AAA now has more accurate data and can run better analytics and campaigns.
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Redpoint CDP and Snowflake Marketing Data Cloud helped a U.S. airline fix disconnected customer data and manual marketing processes. The airline unified its customer profiles and automated data quali...ty checks. Marketers now use real-time, accurate data for better segmentation and personalization. The solution reduced technology duplication and total cost of ownership. The airline delivers more relevant marketing and improved customer engagement at scale.
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Redpoint technology helped a large healthcare payer improve member engagement and control costs. The payer faced challenges with scattered data, slow audience building, and a complex MarTech stack. R...edpoint enabled seamless data integration, campaign automation, and real-time interactions. The payer reduced segment build time by 80% and centralized over 300 campaigns. Member activation increased with predictive recommendations and multivariant testing.
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Redpoint CDP helped a top mortgage lender fix siloed data and create a single customer view. The company used Redpoint to build Golden Records for individuals, households, addresses, and loans. This ...gave them a 360-degree view of each customer. They improved identity resolution and data hygiene, leading to better segmentation and real-time updates. Results include dynamic campaign management, reduced customer churn, and more effective advertising spend.
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