Real-World Case Studies and Customer Success Stories with Re:amaze

Re:amaze and Smile.io helped Built Bar manage rapid growth and a surge in customer conversations. Built Bar used Re:amaze to unify all customer messages from email, live chat, Facebook, Messenger, an...d Instagram into one shared inbox. The team gained automation, reporting, and integration with Shopify and Smile.io. Customer service speed improved by 5.6 times. Built Bar now responds faster and tracks all customer data in one place.
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Re:amaze helped NRSNG, a nursing study prep platform, improve customer support. NRSNG needed a tool to combine email and live chat, create a help center, and provide analytics. With Re:amaze, NRSNG c...ut customer support response times by 50%. The team used reporting features to staff support better and satisfaction surveys to track feedback. This led to happier customers and better support performance.
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NRSNG reduced customer support response times by 50% using Re:amaze.

NRSNG reduced customer support response times by 50% using Re:amaze.

Reamaze and BigCommerce helped Lash Stuff improve customer service and boost customer happiness. Lash Stuff used Reamaze to combine email, SMS, phone, and social media support in one place. The team ...saw a large reduction in customer issues and faster response times. SMS/MMS support let them resolve shipping problems quickly, often within minutes. Customers now get help faster and say they love the quick and easy support.
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Re:amaze helped CarMatsCulture improve customer support. CarMatsCulture needed to manage support across email and social media. Re:amaze unified these channels for faster, more consistent replies. Th...e company cut average response time by 35%. Customer engagement went up by 20%. CarMatsCulture now delivers better, faster service with Re:amaze.
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