Rafiki Overview

Rafiki addresses the challenge of optimizing sales processes through its AI-powered sales intelligence platform. It offers automated call analysis, providing actionable deal insights and real-time coaching. This empowers sales teams to make informed decisions, ultimately boosting revenue. Rafiki's platform is designed to transform sales representatives into high performers by delivering precise, data-driven feedback and guidance. The tool's ability to automate revenue operations (RevOps) reduces manual friction, allowing teams to focus on closing deals. With Rafiki, sales teams can enhance productivity and build a robust sales strategy, leveraging AI to drive consistent revenue growth.

Use Cases

Customers recommend Call Transcription, Engaging And Following Up, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Rafiki.

Other use cases:

  • Product Marketing
  • Call Searching
  • Coaching
  • Pipeline Management
  • Lead Analytics
  • Customer Feedback Management
  • Conversion Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Rafiki.

Other priorities:

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Rafiki Use-Cases and Business Priorities: Customer Satisfaction Data

Rafiki works with different mediums / channels such as Phone Calls. Video. User Generated Content etc.

Rafiki's features include Voice Transcription. and Rafiki support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Rafiki analytics capabilities include Analytics, and Custom Reports.

Rafiki, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Rafiki boosts sales with AI-driven insights to enhance team performance and close more deals. Revenue is effortlessly amplified by Rafiki.ai's platform.

Rafiki Customer wins, Customer success stories, Case studies

What benefits does Rafiki offer for Engaging And Following Up?

Azuga - Transportation/trucking/railroad

Azuga used Rafiki, an AI conversation analytics tool, to improve sales performance and team collaboration. Azuga faced high SDR attrition and low demo booking rates, with only two QA agents reviewing... a small fraction of calls. Rafiki gave Azuga scalable analytics, call scorecards, and transparent feedback for all reps. Azuga saw better sales process understanding, higher team efficiency, and reduced attrition. The company grew revenue by 40% year-over-year for five years.

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Leadle Consulting - Management Consulting

Rafiki helped Leadle Consulting shorten its sales cycle. Leadle needed a tool for call recording, transcription, note-taking, and conversation intelligence. Rafiki offered easy onboarding, free trial...s, and seamless integration with calendar, CRM, and email. The team quickly adopted Rafiki and saw immediate progress. Rafiki provided quality transcription and analytics at an affordable price.

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ReferralMD - Health, Wellness And Fitness

Rafiki helped ReferralMD cut sales rep ramp time by over 30%. ReferralMD needed to reduce the learning curve for new account executives and improve demo quality. Rafiki gave sales leaders visibility ...into rep performance and enabled call cataloging for training. The onboarding time for new reps dropped from 9-12 months to 6-9 months. John Ellis, director of sales, praised Rafiki for its fit with small, scaling companies and its value compared to more expensive tools.

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Rafiki Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.15/5 ★

Read Reviews (12)
Analytics

4.08/5 ★

Read Reviews (13)
Custom Reports

2.94/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.15/5 ★

Read Reviews (12)
Analytics

4.08/5 ★

Read Reviews (13)
Custom Reports

2.94/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Rafiki

Top Failure Risks for Rafiki

Rafiki Technologies, Inc. Profile

Company Name

Rafiki Technologies, Inc.

Company Website

https://getrafiki.ai/

Year Founded

2020

HQ Location

340 S Lemon Ave, #1202, Walnut, California 91789, US

Employees

1-10

Social

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