Polycom RealPresence Desktop Overview
This is a summary of the comprehensive capabilities and benefits of Polycom RealPresence Desktop based on over 461 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Polycom RealPresence Desktop, belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Polycom RealPresence Desktop is right for your needs? Our Cuspera AI engine can evaluate how Polycom RealPresence Desktop fits your specific business needs, industry, and context. Get your personalized assessment report today.
Polycom RealPresence Desktop supports business activities such as:
- Collaboration
- Conference Call Management
- Helpdesk Management
- Billing And Invoice Management
- Sales Call Management
Polycom RealPresence Desktop can help you with many business goals, such as Improve Event ROI. It can help manage these activities if you use Video Offline Events etc. for these needs. As a solution, Polycom RealPresence Desktop's capabilities include Personalization, Video Hosting, and Alerts: Popups & Notifications.
Polycom RealPresence Desktop Apparel & Fashion Vertical is its biggest customer base.
Reviews
"...The VVX 601 is a premium business media phone designed to enhance collaboration and personal productivity. ..." Products A-Z
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Polycom RealPresence Desktop solved their Webinar and Conferencing needs. Cuspera uses 461 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
Business Priorities
Improve Event ROI is the most popular business priority peers achieved using Polycom RealPresence Desktop.
Use Cases
Peers recommend Collaboration , Conference Call Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Polycom RealPresence Desktop.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Video, Offline, Events and Trade Shows |
4.39/5 ★ |
"...The VVX 601 is a premium business media phone designed to enhance collaboration and personal productivity. ..." Products A-Z |
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Video |
3.71/5 ★ |
"...It is also nice when doing a training to have the trainer on the conference call system so that everyone attending can hear...." Peer review by Cecelia G., Senior Housing Counselor/Loan Servicing |
| Helpdesk Management with Phone Calls, Offline and Point Of Sale |
4.04/5 ★ |
"...Poly Online Support Center. ..." RealPresence Platform Optimization |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Video, Offline, Events and Trade Shows |
4.39/5 ★ |
"...The VVX 601 is a premium business media phone designed to enhance collaboration and personal productivity. ..." Products A-Z |
|
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Video |
3.71/5 ★ |
"...It is also nice when doing a training to have the trainer on the conference call system so that everyone attending can hear...." Peer review by Cecelia G., Senior Housing Counselor/Loan Servicing |
|
| Helpdesk Management with Phone Calls, Offline and Point Of Sale |
4.04/5 ★ |
"...Poly Online Support Center. ..." RealPresence Platform Optimization |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 461 insights from peers and experts to help you assess how these Polycom RealPresence Desktop use cases fit your Webinar and Conferencing needs.
Popular Business Setting
for Polycom RealPresence Desktop
Top Industries
- Apparel & Fashion
- Internet
- Computer Software
Popular in
- Small Business
- Enterprise
- Large Enterprise
Peers used Polycom RealPresence Desktop to Improve event ROI
Peer and Expert Opinion on Features
for Polycom RealPresence Desktop
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (12) |
| Video hosting | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (12) |
| Video hosting | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
IT and Other Capabilities
for Polycom RealPresence Desktop
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (15) |
| Data Export | Read Reviews (8) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (15) |
| Data Export | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (60) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (6) |
| Email Support | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (60) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (6) |
| Email Support | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (53) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (53) |
Software Failure Risk Guidance
?for Polycom RealPresence Desktop
Overall Risk Meter
Top Failure Risks for Polycom RealPresence Desktop
Vendor Profile Details
Company Name
Poly
Company Website
https://www.poly.com/us/enHQ Location
6001 America Center Dr, San Jose, California 95002, US
Employees
5001-10000
Social
Financials
PRIVATE
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