Results reported in published case studies.
Mansion Group
Gambling & Casinos · Large
Mansion Group used PlaybookUX to improve its online casino platforms. They wanted to better understand player preferences and user experiences. PlaybookUX helped Mansion Group find ways t...
Mansion Group used PlaybookUX to improve its online casino platforms. They wanted to better understand player preferences and user experiences. PlaybookUX helped Mansion Group find ways to make their interfaces easier to use and their games more engaging. Mansion Group made changes that increased player satisfaction and retention. The company now uses ongoing user testing to stay ahead of trends in online gaming.
Roadtrip Nation
Non Profit Organization Management · Small
Roadtrip Nation used PlaybookUX to speed up their user research process. They centralized all research, making it easy to find and compare insights. The tagging system helped them spot pa...
Roadtrip Nation used PlaybookUX to speed up their user research process. They centralized all research, making it easy to find and compare insights. The tagging system helped them spot patterns and themes across studies. This cut down manual work and made it faster to share findings. Now, teams deliver clear, actionable insights to stakeholders quickly.
Reinvent Growth
Marketing And Advertising · Small
Reinvent Growth, a product experience agency, struggled to gather user feedback quickly and at scale. Recruiting participants, especially internationally, was slow and limited their abili...
Reinvent Growth, a product experience agency, struggled to gather user feedback quickly and at scale. Recruiting participants, especially internationally, was slow and limited their ability to build data-driven strategies. PlaybookUX enabled them to access global users and launch studies fast. The agency now collects targeted insights in less time, improving their client work and scaling their business with evidence-based decisions.
Washington State Employees Credit Union (WSECU)
Banking · Large
WSECU used PlaybookUX to improve their online banking platform. They ran usability tests with real users from Washington, Oregon, and Idaho. PlaybookUX helped WSECU find pain points in na...
WSECU used PlaybookUX to improve their online banking platform. They ran usability tests with real users from Washington, Oregon, and Idaho. PlaybookUX helped WSECU find pain points in navigation and sign up workflows. WSECU also tested messaging and new feature ideas with PlaybookUX. The feedback led to a better user experience and more effective communication. WSECU now delivers a more innovative and user-friendly digital banking service.
Ogilvy
Marketing And Advertising · Very Large
Ogilvy needed fast, reliable user feedback for both B2C and niche B2B projects. PlaybookUX helped Ogilvy recruit participants from diverse demographics quickly. The platform enabled both ...
Ogilvy needed fast, reliable user feedback for both B2C and niche B2B projects. PlaybookUX helped Ogilvy recruit participants from diverse demographics quickly. The platform enabled both unmoderated and moderated studies, card sorting, and surveys in one place. Ogilvy saved time and resources by not needing separate tools. PlaybookUX’s customer success team gave ongoing support and guidance. Ogilvy met tight deadlines and improved creative strategies with timely insights.
Pampered Chef
Food & Beverages · Large
Pampered Chef used PlaybookUX to improve their online party platform for consultants. The company faced challenges with platform intuitiveness and gathering feedback from a global consult...
Pampered Chef used PlaybookUX to improve their online party platform for consultants. The company faced challenges with platform intuitiveness and gathering feedback from a global consultant base. PlaybookUX enabled rapid unmoderated usability tests and one-on-one interviews, revealing pain points and guiding design changes. The result was a smoother, more enjoyable experience for consultants and faster research cycles for Pampered Chef's small team. PlaybookUX's professional services team provided essential support, helping cut development time in half.
