PharmaWorx Overview

PharmaWorx offers a customizable field sales automation solution that enhances the sales process. Effective reporting and tracking for management are provided.

Use Cases

Customers recommend Order Management, Customer Feedback Management, Digital Signature, as the business use cases that they have been most satisfied with while using PharmaWorx.

Other use cases:

  • Proposal & Quote Management
  • Engaging And Following Up
  • Campaign Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using PharmaWorx.

Other priorities:

  • Grow Market Share
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PharmaWorx Use-Cases and Business Priorities: Customer Satisfaction Data

PharmaWorx works with different mediums / channels such as Phone Calls. Mobile. and E-Mail.

PharmaWorx, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on PharmaWorx Use Cases

What Are the key features of PharmaWorx for Customer Feedback Management?

Case Studies

Retail

CASE STUDY A home furnishing retailer

A home furnishing retailer in the Middle East used WhatsApp Business API and Reson8 Conversations to improve delivery processes. They automated customer engagement with a chatbot, reducing strain on ...human support. The chatbot solved 85% of customer issues, increasing first response resolution rate. Nearly 100% of delivery planning is now handled by the chatbot, improving customer satisfaction.

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Pharmaceuticals

CASE STUDY A global, research and science-led Biopharmaceutical Company

A global biopharmaceutical company wanted to improve digital communication and share product information efficiently. Unique Computer Systems helped design a digital marketing strategy using Reson8 S...MS to send personalized messages to healthcare professionals. The strategy included integrating the client's CRM with Reson8's API for automated messaging. This approach led to higher response rates compared to email, especially when messages were sent immediately after meetings.

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Retail

CASE STUDY A UAE born and bred, affordable luxury, and high-quality home furnishing retailer

A UAE home furnishing retailer faced challenges with increased sales and customer service requests. They used SMS, emails, and call centers for communication. To improve efficiency, they implemented ...WhatsApp Business API and Reson8 Conversations. This automated their order delivery service and customer engagement. The chatbot handled 85% of customer issues, improving first response resolution. Nearly 100% of delivery planning is now managed by the chatbot, enhancing customer satisfaction.

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Food & Beverages

CASE STUDY A leading coffee distributor in the Middle East

A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8 to send automated SMS notifications, integrating it with their ERP system... and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.

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Pharmaceuticals

CASE STUDY A global biopharmaceutical company

A global biopharmaceutical company wanted to improve digital communication with healthcare professionals. Unique Computer Systems helped design a digital marketing strategy using Reson8. This tool se...nt personalized SMS messages to doctors, improving engagement and information sharing.

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Consumer Goods

CASE STUDY A leading FMCG distributor

Unique Computer Systems helped a leading FMCG distributor in the UAE with last-mile delivery. They used DigIsal, an Android app, to improve delivery. It automated route planning and reduced travel ti...me. Real-time GPS tracking improved communication. The app worked offline too. This made deliveries faster and more efficient.

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PharmaWorx Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
Analytics

3.24/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
Analytics

3.24/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for PharmaWorx

Top Failure Risks for PharmaWorx

Unique Computer Systems. News

Product

MCP (Model Context Protocol): A Game-Changer in AI and LLM Integration

Unique Computer Systems introduces the Model Context Protocol (MCP) to improve AI and LLM integration by standardizing interactions with external systems, enhancing AI-driven workflows across industries.

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Bayara’s Successful Implementation of SalesWorx for Enhanced Direct Sales Operations

Bayara, a prominent manufacturer and distributor of Fast-Moving Consumer Goods (FMCG) in the United Arab Emirates (UAE), aimed to streamline and expand it`s direct sales business. Facing the challenges of efficiently tracking sales and collections in real-time, Bayara sought a comprehensive solution to enhance its field sales operations. Challenges: Inefficient tracking of sales and collections.

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Unique Computer Systems. Profile

Company Name

Unique Computer Systems.

Company Website

//ucssolutions.com

HQ Location

804, 8th Floor, Al Baker Tower 5, Al Khan, Sharjah, United Arab Emirates 971, AE

Employees

11-50

Social

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Financials

M&A