PharmaWorx: Use-Cases, Insights and Reviews | 2025 Cuspera

A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8 to send automated SMS notifications, integrating it with their ERP system... and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.
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Al Khayyat Investments (AKI) wanted to improve its B2B logistics processes. They faced challenges with route planning and document processing. AKI used DigIsal to optimize routes and automate documen...ts. This led to better delivery plans, reduced costs, and increased customer satisfaction. Real-time updates helped track shipments and improve communication. The changes made AKI a leader in efficient logistics.
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Alphamed Group wanted to improve its sales order management by moving away from paper-based processes. They implemented a mobile field sales solution with UCS, starting with their Pharmaceutical divi...sion. The solution included route management, product organization, and fast order taking. Sales and delivery times were reduced from 24-48 hours to 6-8 hours. The success led to implementation in other divisions.
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AW Rostamani, a leading UAE conglomerate, wanted to engage visitors at their career fair. They needed a tool to help candidates sign up for career opportunities. UCS developed an iPad app for registe...ring applicants and validating data. The app sent data to a web application for review. It also sent SMS and email confirmations to applicants. This automation reduced the load on customer service officers and improved candidate satisfaction. Over 1200 submissions were processed successfully at the fair.
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Aldar's marketing team faced challenges in managing campaigns effectively. They needed a solution to streamline workflows and improve collaboration. UCS implemented CampaignHub, a platform that centr...alized campaign management, offered automation tools, and provided advanced analytics. This helped Aldar launch campaigns faster, improve performance, and enhance team collaboration. The solution led to more targeted campaigns and better results, transforming Aldar's marketing operations.
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Dolphin Radiators faced challenges with inventory management due to manual data entry errors and slow processing times. Unique Computer Systems developed a custom mobile app, StockTake, to integrate ...with their ERP system. This app improved traceability, accuracy, and flexibility in inventory management. As a result, Dolphin Radiators experienced faster order processing, superior inventory control, and proactive shortage management, gaining a competitive edge in the market.
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