Parrot Cloud Call Center: Product updates, Customer stories, and Insights | 2026 Cuspera

Parrot Cloud Call Center helped Patriot Energy Consultants manage and grow their energy business. The company needed software to organize agents and track performance. With Parrot's predictive dialer... and cloud features, they scaled to 8 agents making 75,000 calls per week. Wait times dropped to 25 seconds between live calls. The team now makes 60 sales per week. Advanced call reports let the owner coach agents and improve results.
Show More..

Fox TAS helped Mack Mortuary Transport handle more calls and grow their business. Before, they used one cell phone and missed calls. With Fox TAS, they automated call handling and used custom scripts... for each client. They grew from 12 to 150 calls per day. They added 36 new clients and cut driver coordination time by 40%. Errors dropped, and client trust increased.
Show More..

EVS7’s Dolphin Power Seller helped Infinite Group Inc. (IGI) build an in-house lead generation team. IGI struggled with basic phones and needed more calls and better team organization. After switchin...g to Dolphin Power Seller, IGI saw a 333% increase in dials per employee, 80% more connections per call, and 150% more appointments per call. The software was easy to use and saved agents time with voicemail automation. IGI now runs a more efficient and successful inside sales team.
Show More..

Cricket Click Dialer from EVS7 helped iCapital Alliance Benefits double their sales team's productivity. The team increased dials per hour from 20 to 43 and voicemails left per hour from 10 to 20. Th...e PAM feature let reps leave pre-recorded, personalized voicemails with one click. This saved time and kept agents' voices fresh for live calls. iCapital saw a 115% increase in total calls per day after switching to EVS7.
Show More..

Fox TAS helped Global Answer 24/7 move from outdated systems to a modern, scalable answering service platform. The company faced high operational overhead, poor reporting, and limits on growth. Fox T...AS provided a managed solution with custom portals, detailed reporting, and flexible billing. Call volume grew from 50 to 500 calls per day. The business expanded into five international markets and launched a new AI voice solution. Operational burdens dropped, and financial processes improved.
Show More..

EVS7 dialer software helped City Storm Leads boost call center productivity. The company switched from an expensive dialer to EVS7, saving money and improving call quality. With EVS7, City Storm Lead...s increased calls by 600% and grew its telemarketing team by 700%. The software was 800% more cost effective than their previous solution. The CEO praised EVS7 for its easy-to-use features and strong customer support.
Show More..