Customer stories

Product Business Settings

PaperCut is popular in Education, Hospital & Health Care, and Research industries and is widely used by Enterprise, Mid Market, and Small Business.

PaperCut Product Overview

PaperCut simplifies print management by addressing common challenges such as waste, security, and ease of use. It operates seamlessly across any brand or platform, ensuring flexibility in diverse environments. The software focuses on reducing unnecessary printing, thus minimizing waste and promoting sustainability. Security features protect sensitive documents during the printing process, mitigating risks associated with unauthorized access. With a user-friendly interface, PaperCut ensures that print management is straightforward and efficient, making it a top choice for organizations aiming to streamline their printing operations.

How satisfied the customers are with PaperCut use-cases

Reviews

"IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and ca...ncer." - Jacob Smith
"After the implementation [of PaperCut MF], student printing dropped by a massive 90%." - Tony Ayre

PaperCut Customer Insights, Testimonials and Case Studies

What makes PaperCut ideal for Sales Document Management?

What solutions does PaperCut provide for Helpdesk Management?

How efficiently Does PaperCut manage your Workflow Management?

How efficiently Does PaperCut manage your Forecasting?

What makes PaperCut ideal for Onboarding?

What is PaperCut?

Papercut is a Print management software for managing print jobs. The self-hosted version comes with a one-off license and optional upgrades for organizations with complex printing requirements. The Cloud-hosted version is available on subscription license based on organization size and is suited for simpler printing needs. The software is Vendor and Platform neutral and works with all platforms and printers.

The Self-hosted version comes with two plans - Papercut NG that is a DIY version allowing tracking, charging and managing printing with self-setup. The Papercut MF for large organizations is built for tracking, charging and managing Printing, Copying and Scanning, and is setup by a local expert.

The Cloud-hosted subscription model, where the software is hosted by Papercut, needs no servers or maintenance comes in an online model Papercut Pocket or offline model Papercut Hive. The Papercut Pocket model is a self-setup one, with an app to manage printing release at the copier, while for the Papercut Hive model setup is provided by a local expert and enables managing and tracking of printing, copying and scanning. The print release at the copier is enabled through app or id card or device touchscreen.

What is PaperCut used for?

PaperCut is a Print and Services Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Sales Document Management, Helpdesk Management and Workflow Management .

What are the top features of PaperCut?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of PaperCut.

Who uses PaperCut?

PaperCut is used by Education, Hospital & Health Care and Research among other industries.

What are PaperCut alternatives?

Ordant, Web To Print Shop, PDF-XChange and MOO are popular alternatives for PaperCut.

Where is PaperCut located?

PaperCut is headquartered at 1620 SW Taylor St, Portland, Oregon 97205, US.

11 buyers and buying teams have used Cuspera to assess how well PaperCut solved their Print Software and Services needs. Cuspera uses 4800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Print Software and Services needs.

CUSTOMERS TESTIMONIALS
PaperCut testimonial

Jacob Smith

Director of IT & Applications

IBRI

IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and cancer. Testimonial By Jacob Smith
PaperCut testimonial

Tony Ayre

IT Manager

Minehead Middle School

After the implementation [of PaperCut MF], student printing dropped by a massive 90%. Testimonial By Tony Ayre
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD

The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer
CUSTOMERS TESTIMONIALS
PaperCut testimonial

Jacob Smith

Director of IT & Applications

IBRI

IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and cancer. Testimonial By Jacob Smith
PaperCut testimonial

Tony Ayre

IT Manager

Minehead Middle School

After the implementation [of PaperCut MF], student printing dropped by a massive 90%. Testimonial By Tony Ayre
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD

The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer

Case Western Reserve University - Education

PaperCut helped Case Western Reserve University save tens of thousands of dollars on printing. The university faced high printing costs and needed better print management. PaperCut provided a print m...anagement solution that reduced waste and improved efficiency. The university now spends less on printing and has a more sustainable process. This case highlights cost savings and sustainability in higher education print management.

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Law firm - Legal Services

PaperCut MF helped a law firm solve cost, security, and waste problems with print management. The firm faced challenges with high printing costs and security risks. PaperCut MF provided a solution to... control printing and reduce waste. The law firm improved document security and cut unnecessary printing. This led to better cost control and less paper waste in their legal operations.

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Semester at Sea - Education

PaperCut helped Semester at Sea save paper during their global academic voyages. The print management solution made it easy for students and staff to manage print jobs on board. This reduced waste an...d improved sustainability. Semester at Sea used PaperCut to streamline workflows and control printing costs. The solution supported a better learning environment at sea.

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Green Point Christian College - Education

PaperCut helps a newly formed partnership of schools manage all their printing needs. The schools chose PaperCut to handle printing across their organization. The solution makes print management simp...le and efficient. It supports all their printing requirements. The schools find PaperCut to be the best way to control and streamline printing. This improves their workflow and reduces effort.

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Al Barakah Holding - Financial Services

PaperCut helped Al Barakah Holding, a UAE development and investment company, simplify their printing. The company needed an easier way to manage print jobs. PaperCut provided a print management solu...tion. This made printing simpler and more efficient for Al Barakah Holding. The solution improved workflow and reduced effort for their team.

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A Canadian provincial government - Government Administration

PaperCut helped a Canadian provincial government cut waste, reduce costs, and boost security. The government used PaperCut to manage printing. This led to less paper waste. Costs went down. Security ...improved. The solution made print management easier for the government.

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Printers are Better with PaperCut (Forests & Fairies) | director's cut

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Peers used PaperCut for sales document management and helpdesk management

PaperCut Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.61/5

Read Reviews (186)
Analytics

4.53/5

Read Reviews (151)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.61/5

Read Reviews (186)
Analytics

4.53/5

Read Reviews (151)

Software Failure Risk Guidance

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for PaperCut

Overall Risk Meter

Low Medium High

Top Failure Risks for PaperCut

PaperCut Software Pty Ltd News

Product
 

PaperCut attains ISO 27001 certification | PaperCut

PaperCut has achieved ISO 27001 certification, affirming its Information Security Management System meets international security standards. This certification enhances PaperCut's credibility, offering customers assurance of robust data security practices. The certification is a key differentiator in the competitive landscape, aligning with PaperCut's commitment to secure print management solutions.

Product
 

What's New in PaperCut Hive & Pocket (Q1 2025) | PaperCut

PaperCut has launched new features for PaperCut Hive and PaperCut Pocket in Q1 2025. Key updates include Print Quotas for managing print costs, multi-organization login for managing multiple environments, and new print delivery options for Zero Trust networks. Additionally, new embedded apps for Ricoh and Epson MFDs enhance speed and integration, while Okta SSO and Chromebook onboarding streamline user management.

Product
 

PaperCut Print Deploy is now verified as Citrix Ready | PaperCut

PaperCut's Print Deploy has achieved Citrix Ready verification, ensuring compatibility with Citrix Virtual Apps and Desktops. This certification confirms that Print Deploy can seamlessly configure printers for Citrix VDI users based on location and preferences, enhancing user experience and reducing admin support time. The solution is device-agnostic, supporting various client devices for virtual desktop connections.

Product
 

CISA flags PaperCut RCE bug as exploited in attacks, patch now

CISA has identified a critical vulnerability in PaperCut NG/MF print management software that is being actively exploited in cyberattacks. This flaw, CVE-2023-2533, allows remote code execution through cross-site request forgery attacks. Organizations are urged to patch this vulnerability by August 18, 2025. PaperCut's software is used by over 70,000 organizations globally, making this a significant security concern.

PaperCut Software Pty Ltd Profile

Company Name

PaperCut Software Pty Ltd

Company Website

//papercut.com

HQ Location

1620 SW Taylor St, Portland, Oregon 97205, US

Employees

101-250

Social

Financials

PRIVATE