PaperCut Overview

PaperCut simplifies print management by addressing common challenges such as waste, security, and ease of use. It operates seamlessly across any brand or platform, ensuring flexibility in diverse environments. The software focuses on reducing unnecessary printing, thus minimizing waste and promoting sustainability. Security features protect sensitive documents during the printing process, mitigating risks associated with unauthorized access. With a user-friendly interface, PaperCut ensures that print management is straightforward and efficient, making it a top choice for organizations aiming to streamline their printing operations.

Use Cases

Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using PaperCut.

Other use cases:

  • Forecasting
  • Onboarding
  • Engagement Management
  • Tracking & Monitoring Communications
  • Knowledge Management
  • Lead Tracking
  • Distribution Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using PaperCut.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

PaperCut Use-Cases and Business Priorities: Customer Satisfaction Data

PaperCut works with different mediums / channels such as Website.

PaperCut's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and PaperCut support capabilities include Phone Support, 24/7 Support, Email Support, etc. also PaperCut analytics capabilities include Custom Reports, and Analytics.

Reviews

"The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed" - Robert Causer

Peer review evidence (same sources as the product rating summary)

"...Currently we now subscribed to a 5 years contract with our vendor using PaperCut MF...." Peer review by Sherwin, King George V School, King George V School
"...Support was extremely helpful and responsive in answering any additional questions we had...." Peer review by Frank, East Coast Utility, East Coast Utility
"...Seamless integration for streamlined workflows and secure printing. ..." PaperCut MF for Ricoh

PaperCut, Ordant, Web to Print Shop, PDF-XChange, MOO, etc., all belong to a category of solutions that help Print Software and Services. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Papercut offers self-hosted and cloud-hosted print management solutions suitable for various organizational needs. The self-hosted versions include Papercut NG and Papercut MF, while the cloud-hosted options are Papercut Pocket and Papercut Hive.

Popular Business Setting

for PaperCut

Top Industries

  • Education
  • Hospital & Health Care
  • Research

Popular in

  • Enterprise
  • Mid Market
  • Small Business

PaperCut is popular in Education, Hospital & Health Care, and Research and is widely used by Enterprise, Mid Market, and Small Business.

PaperCut Customer wins, Customer success stories, Case studies

How does PaperCut address your Sales Document Management Challenges?

How efficiently Does PaperCut manage your Helpdesk Management?

How efficiently Does PaperCut manage your Workflow Management?

How can PaperCut optimize your Forecasting Workflow?

What Are the key features of PaperCut for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well PaperCut solved their Print Software and Services needs. Cuspera uses 4800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Print Software and Services needs.

CUSTOMERS TESTIMONIALS
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD

The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer
PaperCut testimonial

Jacob Smith

Director of IT & Applications

IBRI

IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and cancer. Testimonial By Jacob Smith
PaperCut testimonial

Kenny Stranger

System administrator

Baptist Health Care

I’ve tested plenty other print management solutions, and PaperCut’s the superior choice in my opinion. The balance between security and cost-saving is a real benefit. Testimonial By Kenny Stranger
CUSTOMERS TESTIMONIALS
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD

The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer
PaperCut testimonial

Jacob Smith

Director of IT & Applications

IBRI

IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and cancer. Testimonial By Jacob Smith
PaperCut testimonial

Kenny Stranger

System administrator

Baptist Health Care

I’ve tested plenty other print management solutions, and PaperCut’s the superior choice in my opinion. The balance between security and cost-saving is a real benefit. Testimonial By Kenny Stranger
 

Nova Scotia Government (NSG) - Government Administration - Large

Halifax, Canada

PaperCut helped the Nova Scotia Government manage 2,800 printers across many departments. The old print system wasted money and paper. PaperCut's Find-Me printing and secure print release features im...proved privacy and flexibility. The government now saves $6,000 to $8,000 each month on printing and paper. Duplex printing and detailed reporting cut waste and boosted security.

 

Clark State College - Education - Medium

Springfield, USA

PaperCut helped Clark State College fix their printing problems. The old system was hard to use and made printing slow for students and staff. With PaperCut, everyone gets a set print quota and can p...rint from any campus location. Staff and students use their ID cards to release print jobs, making printing secure and easy. The college used PaperCut’s reports to cut down on waste and decide where to put printers. This made printing faster, safer, and saved money for the college.

 

Baptist Health Care - Hospital & Health Care - Large

Pensacola, USA

PaperCut MF helped Baptist Health Care meet strict HIPAA compliance for printing. The solution used Secure Print Release and Find Me features to protect patient data. BHC saw a big drop in print cost...s and improved privacy. Uncollected print jobs are now deleted, reducing paper waste. Departments gained better reporting and visibility. The system administrator called PaperCut the best choice for balancing security and savings.

 

Al Barakah Holding - Real Estate - Medium

Abu Dhabi, UAE

PaperCut MF helped Al Barakah Holding solve print management problems. The company struggled with limited, non-customizable reporting and security risks. PaperCut MF provided detailed, customizable r...eports and secure printing with user authentication. Employees found the system easy to use, and management gained better oversight. The solution reduced costs by limiting color printing and automating user management across five sites.

 

American University - Education - Large

Washington, D.C., USA

PaperCut MF helped American University manage printing for over 18,000 users. The university replaced a fragmented pay-for-print system with a single, campus-wide print management solution. They redu...ced their printer fleet from 1,500 to a few hundred devices. The new system improved visibility, cut waste, and made printing easier for students and staff. Sustainability goals were met with detailed reporting on environmental impact. Requests for printing help dropped significantly.

 

University of Maryland (Terrapin Works) - Education - Very Large

College Park, USA

PaperCut MF helped the University of Maryland manage 3D printing for over 50,000 students. The old email-based job request system was slow and confusing. PaperCut MF created a one-stop web storefront... for job requests and tracking. Student technicians process orders faster and users find it easy to request 3D prints. The system integrates with billing and payment tools. The university plans to expand PaperCut MF to more departments.

Printers are Better with PaperCut (Forests & Fairies) | director's cut

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Frequently Asked Questions(FAQ)

for PaperCut

What is PaperCut?

Papercut is a Print management software for managing print jobs. The self-hosted version comes with a one-off license and optional upgrades for organizations with complex printing requirements. The Cloud-hosted version is available on subscription license based on organization size and is suited for simpler printing needs. The software is Vendor and Platform neutral and works with all platforms and printers.

The Self-hosted version comes with two plans - Papercut NG that is a DIY version allowing tracking, charging and managing printing with self-setup. The Papercut MF for large organizations is built for tracking, charging and managing Printing, Copying and Scanning, and is setup by a local expert.

The Cloud-hosted subscription model, where the software is hosted by Papercut, needs no servers or maintenance comes in an online model Papercut Pocket or offline model Papercut Hive. The Papercut Pocket model is a self-setup one, with an app to manage printing release at the copier, while for the Papercut Hive model setup is provided by a local expert and enables managing and tracking of printing, copying and scanning. The print release at the copier is enabled through app or id card or device touchscreen.

What is PaperCut used for?

PaperCut is a Print and Services Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Sales Document Management, Helpdesk Management and Workflow Management .

What are the top features of PaperCut?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of PaperCut.

Who uses PaperCut?

PaperCut is used by Education, Hospital & Health Care and Research among other industries.

What are PaperCut alternatives?

Ordant, Web To Print Shop, PDF-XChange and MOO are popular alternatives for PaperCut.

Where is PaperCut located?

PaperCut is headquartered at 1620 SW Taylor St, Portland, Oregon 97205, US.
lightning

Peers used PaperCut for sales document management and helpdesk management

PaperCut Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.61/5

Read Reviews (186)
Analytics

4.53/5

Read Reviews (151)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.61/5

Read Reviews (186)
Analytics

4.53/5

Read Reviews (151)

Software Failure Risk Guidance

?

for PaperCut

Overall Risk Meter

Low Medium High

Top Failure Risks for PaperCut

PaperCut Software Pty Ltd News

Product

PaperCut reinvents print queues for the cloud era

PaperCut has introduced a new approach to managing print queues, optimized for cloud environments. This innovation aims to enhance efficiency and flexibility for businesses using cloud-based printing solutions.

Product

PaperCut attains ISO 27001 certification | PaperCut

PaperCut has achieved ISO 27001 certification, affirming its Information Security Management System meets international security standards. This certification enhances PaperCut's credibility, offering customers assurance of robust data security practices. The certification is a key differentiator in the competitive landscape, aligning with PaperCut's commitment to secure print management solutions.

Product

What's New in PaperCut Hive & Pocket (Q1 2025) | PaperCut

PaperCut has launched new features for PaperCut Hive and PaperCut Pocket in Q1 2025. Key updates include Print Quotas for managing print costs, multi-organization login for managing multiple environments, and new print delivery options for Zero Trust networks. Additionally, new embedded apps for Ricoh and Epson MFDs enhance speed and integration, while Okta SSO and Chromebook onboarding streamline user management.

Product

PaperCut Print Deploy is now verified as Citrix Ready | PaperCut

PaperCut's Print Deploy has achieved Citrix Ready verification, ensuring compatibility with Citrix Virtual Apps and Desktops. This certification confirms that Print Deploy can seamlessly configure printers for Citrix VDI users based on location and preferences, enhancing user experience and reducing admin support time. The solution is device-agnostic, supporting various client devices for virtual desktop connections.

PaperCut Software Pty Ltd Profile

Company Name

PaperCut Software Pty Ltd

Company Website

//papercut.com

HQ Location

1620 SW Taylor St, Portland, Oregon 97205, US

Employees

101-250

Social

Financials

PRIVATE