PaperCut Overview

PaperCut simplifies print management by addressing common challenges such as waste, security, and ease of use. It operates seamlessly across any brand or platform, ensuring flexibility in diverse environments. The software focuses on reducing unnecessary printing, thus minimizing waste and promoting sustainability. Security features protect sensitive documents during the printing process, mitigating risks associated with unauthorized access. With a user-friendly interface, PaperCut ensures that print management is straightforward and efficient, making it a top choice for organizations aiming to streamline their printing operations.

Use Cases

Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using PaperCut.

Other use cases:

  • Forecasting
  • Onboarding
  • Engagement Management
  • Tracking & Monitoring Communications
  • Knowledge Management
  • Lead Tracking
  • Distribution Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using PaperCut.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

PaperCut Use-Cases and Business Priorities: Customer Satisfaction Data

PaperCut works with different mediums / channels such as Website.

PaperCut's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and PaperCut support capabilities include Phone Support, 24/7 Support, Email Support, etc. also PaperCut analytics capabilities include Custom Reports, and Analytics.

Reviews

"The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed" - Robert Causer

PaperCut, Ordant, Web to Print Shop, PDF-XChange, MOO, etc., all belong to a category of solutions that help Print Software and Services. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Papercut offers self-hosted and cloud-hosted print management solutions suitable for various organizational needs. The self-hosted versions include Papercut NG and Papercut MF, while the cloud-hosted options are Papercut Pocket and Papercut Hive.

Popular Business Setting

for PaperCut

Top Industries

  • Education
  • Hospital & Health Care
  • Research

Popular in

  • Enterprise
  • Mid Market
  • Small Business

PaperCut is popular in Education, Hospital & Health Care, and Research and is widely used by Enterprise, Mid Market, and Small Business.

PaperCut Customer wins, Customer success stories, Case studies

How can PaperCut enhance your Sales Document Management process?

What makes PaperCut ideal for Helpdesk Management?

What Are the key features of PaperCut for Workflow Management?

How does PaperCut facilitate Forecasting?

How does PaperCut address your Onboarding Challenges?

11 buyers and buying teams have used Cuspera to assess how well PaperCut solved their Print Software and Services needs. Cuspera uses 4800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Print Software and Services needs.

CUSTOMERS TESTIMONIALS
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD
The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer
PaperCut testimonial

Kelvin Morgan

Computer Officer

University of Cambridge
If it wasn't for PaperCut we wouldn't be in the position we are in now. 10 years ago, our print service was facing a number of challenges and needed to evolve. Now it's a service where people come to us and say, 'we really need to join this service. We've heard what it can provide. Testimonial By Kelvin Morgan
PaperCut testimonial

Tony Ayre

IT Manager

Minehead Middle School
After the implementation [of PaperCut MF], student printing dropped by a massive 90%. Testimonial By Tony Ayre
CUSTOMERS TESTIMONIALS
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD
The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer
PaperCut testimonial

Kelvin Morgan

Computer Officer

University of Cambridge
If it wasn't for PaperCut we wouldn't be in the position we are in now. 10 years ago, our print service was facing a number of challenges and needed to evolve. Now it's a service where people come to us and say, 'we really need to join this service. We've heard what it can provide. Testimonial By Kelvin Morgan
PaperCut testimonial

Tony Ayre

IT Manager

Minehead Middle School
After the implementation [of PaperCut MF], student printing dropped by a massive 90%. Testimonial By Tony Ayre

Colchester Royal Grammar School - Education

PaperCut helped Colchester Royal Grammar School cut paper waste by 90%. The school used PaperCut print management software to control printing and reduce costs. Staff and students now print only what... they need. This led to big savings and a more sustainable campus. The solution improved print security and made workflows easier for everyone.

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Lubbock Independent School District - Education

PaperCut MF helped Lubbock Independent School District cut its printer fleet by two thirds. The school district needed to manage print costs and reduce waste. With PaperCut MF, they streamlined print... management and improved efficiency. The solution made it easier to control printing across many schools. The district now saves money and resources with fewer printers.

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University John Brown - Education

PaperCut helped University John Brown improve their print management. The university wanted to save money and make printing easier for students and staff. PaperCut's solution made printing more effic...ient and reduced waste. The university saw cost savings and better control over their print environment. This case shows how print management software can help schools.

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A Pennsylvania school district - Education

PaperCut helped a Pennsylvania school district solve Chromebook printing challenges. The district needed a simple, reliable print management solution for students and staff. PaperCut made Chromebook ...printing easy and secure. The solution improved workflow and reduced IT support needs. The district found PaperCut to be the perfect fit for their education environment.

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Alcester Academy - Education

PaperCut Hive helped Alcester Academy improve print management. The school used the cloud-native solution to streamline printing for staff and students. PaperCut Hive made printing easier and more se...cure. The academy saw better control and less waste. The solution fit the needs of a busy education environment. Staff found the system simple to use and reliable.

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Tulsa City-County Library - Libraries - Large

PaperCut MF helped Tulsa City-County Library manage printing across 25 locations. The library needed an easy print management system for members and guests. PaperCut MF enabled flexible payments, sec...ure document release, and central server management. The solution improved reporting, budgeting, and reduced waste. Library staff and patrons now enjoy modern, secure, and efficient printing services.

Read on →

Printers are Better with PaperCut (Forests & Fairies) | director's cut

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Frequently Asked Questions(FAQ)

for PaperCut

What is PaperCut?

Papercut is a Print management software for managing print jobs. The self-hosted version comes with a one-off license and optional upgrades for organizations with complex printing requirements. The Cloud-hosted version is available on subscription license based on organization size and is suited for simpler printing needs. The software is Vendor and Platform neutral and works with all platforms and printers.

The Self-hosted version comes with two plans - Papercut NG that is a DIY version allowing tracking, charging and managing printing with self-setup. The Papercut MF for large organizations is built for tracking, charging and managing Printing, Copying and Scanning, and is setup by a local expert.

The Cloud-hosted subscription model, where the software is hosted by Papercut, needs no servers or maintenance comes in an online model Papercut Pocket or offline model Papercut Hive. The Papercut Pocket model is a self-setup one, with an app to manage printing release at the copier, while for the Papercut Hive model setup is provided by a local expert and enables managing and tracking of printing, copying and scanning. The print release at the copier is enabled through app or id card or device touchscreen.

What is PaperCut used for?

PaperCut is a Print and Services Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Sales Document Management, Helpdesk Management and Workflow Management .

What are the top features of PaperCut?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of PaperCut.

Who uses PaperCut?

PaperCut is used by Education, Hospital & Health Care and Research among other industries.

What are PaperCut alternatives?

Ordant, Web To Print Shop, PDF-XChange and MOO are popular alternatives for PaperCut.

Where is PaperCut located?

PaperCut is headquartered at 1620 SW Taylor St, Portland, Oregon 97205, US.
lightning

Peers used PaperCut for sales document management and helpdesk management

PaperCut Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.61/5 ★

Read Reviews (186)
Analytics

4.53/5 ★

Read Reviews (151)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.61/5 ★

Read Reviews (186)
Analytics

4.53/5 ★

Read Reviews (151)

Software Failure Risk Guidance

?

for PaperCut

Overall Risk Meter

Low Medium High

Top Failure Risks for PaperCut

PaperCut Software Pty Ltd News

Product

PaperCut attains ISO 27001 certification | PaperCut

PaperCut has achieved ISO 27001 certification, affirming its Information Security Management System meets international security standards. This certification enhances PaperCut's credibility, offering customers assurance of robust data security practices. The certification is a key differentiator in the competitive landscape, aligning with PaperCut's commitment to secure print management solutions.

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Product

What's New in PaperCut Hive & Pocket (Q1 2025) | PaperCut

PaperCut has launched new features for PaperCut Hive and PaperCut Pocket in Q1 2025. Key updates include Print Quotas for managing print costs, multi-organization login for managing multiple environments, and new print delivery options for Zero Trust networks. Additionally, new embedded apps for Ricoh and Epson MFDs enhance speed and integration, while Okta SSO and Chromebook onboarding streamline user management.

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Product

PaperCut Print Deploy is now verified as Citrix Ready | PaperCut

PaperCut's Print Deploy has achieved Citrix Ready verification, ensuring compatibility with Citrix Virtual Apps and Desktops. This certification confirms that Print Deploy can seamlessly configure printers for Citrix VDI users based on location and preferences, enhancing user experience and reducing admin support time. The solution is device-agnostic, supporting various client devices for virtual desktop connections.

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Product

CISA flags PaperCut RCE bug as exploited in attacks, patch now

CISA has identified a critical vulnerability in PaperCut NG/MF print management software that is being actively exploited in cyberattacks. This flaw, CVE-2023-2533, allows remote code execution through cross-site request forgery attacks. Organizations are urged to patch this vulnerability by August 18, 2025. PaperCut's software is used by over 70,000 organizations globally, making this a significant security concern.

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PaperCut Software Pty Ltd Profile

Company Name

PaperCut Software Pty Ltd

Company Website

//papercut.com

HQ Location

1620 SW Taylor St, Portland, Oregon 97205, US

Employees

101-250

Social

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Financials

PRIVATE