Real-World Case Studies and Customer Success Stories with OutSystems

OutSystems helped Redington Gulf modernize its SAP rebate management. The company built an RPA-assisted app in just three weeks. This... new app led to a 33% reduction in time spent on data input. Redington avoided expensive SAP customization. Users now enjoy a modern, mobile UI and improved efficiency.
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OutSystems helped Nimbi modernize its core system and supply chain management solutions. Nimbi improved development speed by 5x over Java,... boosted productivity by 9x, and cut costs and time-to-market. The new platform reduced the developer team from 40 to 24 and delivered $20 million in cost savings. Nimbi's solutions now handle over $11 billion in annual transactions.
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OutSystems helped Advanced Technology Company (ATC) build a hospital management system in weeks. ATC struggled with legacy systems that took... years to deploy and cost hundreds of millions. The new solution reduced patient registration times and errors. It improved coordination across hospital departments like radiology and pharmacy. Hospital administrators now get real-time data for better decisions. The system is easy to use and supports fast rollout in healthcare organizations.
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OutSystems helped WoningNet launch the DĀK mobile app for 1. 3 million home seekers. The app went live in just...3 months as a mobile MVP. WoningNet achieved 7x faster response times for users. The app earned a 4.5-star rating on the App Store. OutSystems enabled single-source development for iOS and Android, improving customer experience and operational efficiency.
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OutSystems helped ISB Global launch a mobile SAP application in just 8 weeks. The Smart!World app lets field workers manage... service requests on any device. It integrates fully with SAP Business One and supports real-time data access. The new interface is simple, boosting staff efficiency and cutting training time. ISB Global now offers this as a SaaS solution for waste and recycling companies.
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Ricoh used OutSystems to build its Claims Management solution in just four months. The platform helped Ricoh double its delivery... speed for customer-facing SaaS and BPaaS products. The solution uses AI, machine learning, and RPA to speed up claims intake and resolution for insurance providers. Ricoh improved customer satisfaction and retention by digitizing claims processes. OutSystems enabled rapid development and better user experience for Ricoh's digital services.
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OutSystems helped Pincvision launch an export declaration e-commerce solution in under three months. The platform enabled rapid development and one-click... deployment, letting Pincvision adapt to changing Brexit regulations. Up to 35,000 Dutch companies can now process customs declarations online, without brokers. Pincvision saw 25-40% monthly growth after launch. The solution improved operational efficiency and customer experience for trade compliance.
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OutSystems helped Green Cargo migrate from legacy IT to the cloud. The company avoided a costly mainframe and SAP ERP... replacement. Using OutSystems and Microsoft Azure, Green Cargo delivered digital innovation up to ten times faster. A team of seven graduate developers achieved an 80% time saving for a mobile app. The customer portal saw an estimated 10x cost saving. The solution improved operational efficiency and enabled in-house development.
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OutSystems helped Estafeta, a leading Mexican logistics company, grow shipments by 50% in two months during the COVID crisis. Estafeta used OutSystems... to build over 30 web and mobile apps, improving operational efficiency and customer experience. A digital factory team of 22 developers powered this transformation. The MiEstafeta app let users schedule pickups and track shipments. OutSystems enabled fast innovation and seamless integration across systems.
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OutSystems helped Inchcape Shipping Services deliver digital experiences to customers three times faster. Inchcape used OutSystems to build a reliable... web portal for real-time information and transparency. The platform enabled Inchcape to standardize customer experiences across 2,500 ports. Inchcape completed delivery in just four months. This digital transformation improved operational efficiency and customer trust in a complex, global shipping industry.
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OutSystems helped TAP build the Flight Dispatch Control Center. TAP needed to end constant interruptions for flight operations officers. The... new dashboard gives a 360° view of all flights and prioritizes actions. Officers now focus on important tasks and flight safety. TAP achieved 100 percent user adoption with OutSystems.
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OutSystems helped Wheels, Inc. build a custom client-facing portal for fleet management. Wheels needed to integrate many systems and add... new features fast. The OutSystems low-code platform enabled 2x faster development speed and greater workflow efficiency. Wheels launched a mobile app in just 13 weeks. The solution unified user experience and improved integration with Salesforce and third-party vendors.
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OutSystems helped Gen Re modernize its IT systems. Gen Re replaced legacy apps and reduced technical debt. The company built... 30 new applications in just nine months. OutSystems enabled faster development and better agility. Gen Re improved business process management and customer experience. The platform supported integration, scalability, and open standards.
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OutSystems helped Fidelidade, a leading European insurer, modernize its IT ecosystem after seven mergers. The company replaced legacy systems and... trained over 100 developers on OutSystems. Fidelidade now has more than 80 digital products in production and 800 reusable business modules. This low-code platform improved IT productivity, agility, and customer experience. Fidelidade delivers award-winning digital insurance solutions and maintains a competitive edge.
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OutSystems helped AXA build the eServe insurance portal in just three months. The new portal gives 3,000+ brokers instant access... to claims data on any device. AXA cut development time by 50% and now handles 260,000 claims per year through the portal. The solution modernized legacy systems and improved broker satisfaction. OutSystems enabled fast integration with AXA's existing Oracle and .NET systems.
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OutSystems helped Zurich Insurance Group build a new digital platform for agents. The platform replaced an old, hard-to-use system. Agents... now use a web portal and mobile apps for iOS and Android. The new solution improved user experience and increased policy sales. Zurich built the new portal in just four months, giving agents a 360° view of customer activity.
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OutSystems helped Tysers launch the Tconnect platform in just four months. Tysers used low-code development to modernize insurance brokerage processes.... The company achieved 400 hours per week in efficiency savings. Customer query resolution became 60% faster. Tysers gained a scalable, digital core system for insurance operations.
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OutSystems helped Maravilha Farms speed up processes by up to three times. The company replaced manual and siloed data collection... with a mobile app for field teams. Real-time insights now reach farm managers, improving crop yield and operational efficiency. The new system connects IT across the business and supports data-driven farming. Maravilha Farms produces over 4,000 tons of fruit each year.
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OutSystems low-code platform helped Allan Bros. build mobile apps for warehouse and field processes. Warehouse employees with no coding experience... created these apps. The company optimized its operations using business data. The solution made app development easy for non-engineers. Allan Bros. improved efficiency in fruit packing and shipping.
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OutSystems helped Arnott’s Biscuits rebuild three key supply chain applications in under six months. The company faced a strict deadline... after separating from Campbell’s Soup. OutSystems enabled fast app modernization, improved user experience, and seamless integration. The project finished ahead of schedule with strong adoption and minimal business disruption. Arnott’s praised the platform’s speed, agility, and enterprise-grade security.
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OutSystems helped Sogrape replace manual processes and a legacy Oracle Forms system with a new app for winemaking management. The solution integrates... fully with SAP finance and logistics, giving real-time insights across grape production and bottling. Sogrape's teams now work more efficiently and have better visibility at every stage. The company modernized its digital core and improved operational efficiency. Sogrape's CIO highlights faster development, flexibility, and easy integration as key benefits.
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OutSystems helped Banco CTT launch a mortgage origination portal in just six months. The new platform improved the mortgage application... process for 500 business partners. Banco CTT saw a 4x increase in efficiency and reduced back office processing staff from six to two. Partners gained autonomy and could track applications with automated alerts. The solution led to increased lending and stronger partner loyalty.
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OutSystems helped Western Union launch new digital banking services in two countries in just 11 months. The company used the... low-code platform to speed up app development and improve digital experiences. Western Union built over 20 apps for customer-facing and back office needs. The transformation included moving from on-prem to cloud infrastructure. OutSystems enabled faster innovation in the competitive banking sector.
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OutSystems helped Banco Santander Consumer Portugal replace 70% of its core systems. The bank launched 14 new applications and saw... over 90% of partners adopt digital onboarding. OutSystems' low-code platform enabled faster innovation and improved agile practices. The bank streamlined operations and delivered new digital channels. This digital transformation boosted customer experience and revenue.
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OutSystems helped ACT Revenue Office cut refund processing time by 90%. The agency replaced old paper-based systems with self-service portals.... This eliminated 90,000 annual paper notices and reduced emails by 65%. The new solution improved operational efficiency and made services easier for half a million taxpayers. ACT Revenue Office now processes tenant refunds much faster and has better reporting.
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OutSystems helped Waka Kotahi New Zealand Transport Agency modernize its driver license testing system. The agency replaced outdated, manual processes... with a cloud-based platform. The new solution was delivered in under six months. Administration time dropped by 20%. The platform now supports 185,000 driving theory exams each year. This improved efficiency and reduced business risk for the agency.
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OutSystems helped the Faroe Islands government modernize its citizen experience. With only five developers, they built a citizen portal that... now handles 70,000 logins per month. The team launched an eID, a digital wallet app in just two months, and a portal integrating 200+ services. Citizens can now access government and business services online, improving efficiency and convenience.
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OutSystems helped YAK MAT build a custom ERP to manage a large, mobile inventory of access mats. The new system... replaced legacy tools and added automation and integration features. Three developers built the solution in 12 months. The YAK MAT Tracker app now supports 250 active users, streamlining inventory tracking and order management. The company improved efficiency for both office and field staff.
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Monadelphous used OutSystems to build MonaWork, a mobile workforce management app. The app streamlined employee engagement and improved user experience... for over 2,000 employees. Monadelphous mobilizes 20,000 workforce deployments per year. The app was developed in just 12 weeks by three professional developers. MonaWork unified work communication, scheduling, and logistics for large, remote teams.
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OutSystems helped Mercedes-Benz Financial Services Portugal modernize its complaints management. The company faced slow, email-based processes and risked regulatory issues.... With OutSystems, they built an integrated complaints system in just four weeks. Only 1.5 FTE developers were needed, saving 66% in FTE. The new portal improved customer experience and operational efficiency.
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OutSystems helped Cofidis launch a new consumer credit product in just five weeks. The new transactional website let customers submit... loan applications online and track their status. Business teams can now update site content without IT help. The platform integrated with legacy systems and improved time-to-market. Cofidis gained flexibility to adapt quickly to business changes.
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OutSystems helped Entel, a leading telecom in Chile and Peru, modernize its legacy systems and speed up app development. Entel's OutSystems factory... has 94 developers managing 28 applications. The Mi Entel app now serves over 4 million monthly users and achieved a 75 percent NPS score. OutSystems enabled faster delivery of customer-facing apps and improved agility. Entel replaced core systems to support digital transformation and deliver better customer experiences.
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OutSystems helped CITIC Telecom CPC modernize over 100 legacy applications. The IT team needed a secure, cloud-native platform to standardize... user experience and speed up innovation. OutSystems enabled fast delivery, with the first app launched in 4 months. The platform supports advanced features like augmented reality and deep learning. CITIC Telecom CPC improved operational efficiency and customer experience for its enterprise clients.
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OutSystems helped Mazda Motor Corporation migrate 500 legacy applications as their Java framework neared end-of-life. Mazda saw a fourfold increase... in developer productivity after adopting OutSystems. The platform enabled faster, more efficient app development and mobile support. Mazda expects to save significant costs and finish its IT migration ahead of schedule. OutSystems improved operational efficiency and modernized Mazda's digital core systems.
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OutSystems helped Toyota Motor Corporation modernize legacy systems and boost development productivity. Toyota started with small departmental apps in 2014,... then expanded OutSystems to all 23 Toyota Group companies by 2020. The platform enabled a 30% reduction in work hours and delivery of over 70 projects. OutSystems became a key tool for digital transformation and IT efficiency in the automotive sector.
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OutSystems helped SUEZ build SludgeAdvanced, a SaaS solution for wastewater sludge traceability, in just five months. SUEZ needed fast, agile... technology to support circular economy goals and meet strict customer demands. The low-code platform enabled rapid app development, digital transformation, and improved customer experience. SUEZ now delivers trusted, scalable solutions for environmental impact and regulatory compliance.
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OutSystems helped EDP Valor, the shared services unit of EDP, launch the Easy4u online customer service system. The new platform... centralized requests and complaints for 88,000 users across 45 group companies in 3 countries. EDP Valor saw a 17% increase in customer satisfaction within one year. The solution improved operational efficiency and expanded to more business areas and countries. OutSystems enabled fast development and better user experience for EDP Valor's digital transformation.
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OutSystems helped Vieira de Almeida, a leading Portuguese law firm, automate key legal processes. The firm replaced its old BPM... suite with OutSystems, improving case management and workflow automation. VdA projects 20% efficiency gains and saved 1.5 FTE with its first app. Lawyers now spend less time on routine tasks and more on client value. OutSystems supports VdA's digital transformation and innovation goals.
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OutSystems helped Red Cross Netherlands launch the Tools2Go mobile app in just six weeks. The app automated volunteer task matching,... saving over 1,000 admin hours monthly. During COVID, volunteer numbers surged past 100,000, making manual processes unworkable. The new system let volunteers self-select shifts, removing bottlenecks and scaling support. Red Cross now plans more apps using OutSystems for greater operational efficiency.
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FICO used OutSystems, via FICO Application Studio, to rebuild its Origination Manager. The team cut development hours by 75%. They... launched 3x faster with a 50% smaller team. OutSystems enabled rapid iteration, high customization, and lower costs. FICO improved operational efficiency and customer experience with this low-code platform.
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OutSystems helped Vopak escape ERP lock-in and achieve a 4x agility boost. Vopak replaced its JD Edwards ERP with a... custom terminal management system built on OutSystems. The platform enabled 50 developers to deliver fast, customer-focused innovation. Vopak now gets 24x7 real-time terminal insights and improved operational efficiency. The solution supports both AWS and on-premises deployments for flexibility.
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OutSystems helped Medtronic launch Click, a personalized employee portal for over 80,000 staff. Medtronic faced challenges with complex IT systems... and strict data privacy rules. The portal improved user experience and made it easier for employees to find, fix, learn, and request what they need. OutSystems enabled rapid development without replacing back-office systems. The solution increased operational efficiency and supported better work-life balance.
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OutSystems helped Mercy Ships double its annual volunteer recruitment capacity. The new digital recruitment portal led to a 92% reduction... in applicant review preparation. Mercy Ships also saw a 20% gain in time-to-hire efficiency. The platform improved the volunteer experience and made HR processes faster. Mercy Ships now processes over 7,000 applications each year for its hospital ships.
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OutSystems helped Burton build a logistics operations app in just eight months. The app processes 56 shipments daily and handled... over 200 shipments for 14 days straight. Burton achieved a 10x ROI in revenue and cut development time to one-third. The solution improved operational efficiency and helped Burton get products to customers faster during peak winter sales. Burton's team credits OutSystems for enabling rapid development without needing advanced web development skills.
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OutSystems helped a global chemicals company boost SAP adoption with 35 mobile apps. Over 4,000 employees and tens of thousands... of partners now access SAP data easily. Two in-house developers with no mobile experience built the apps. The company improved operational efficiency and data quality. OutSystems enabled fast, flexible, and integrated app development.
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OutSystems helped Beeztees build a flexible omni-channel e-commerce platform with SAP integration. Beeztees, a B2B pet supplies wholesaler, needed to... modernize its order process and unlock SAP data for web and mobile. Working with B-Synergy, they used OutSystems to create custom applications and add-ons. The new platform improved speed, flexibility, and data accessibility. Beeztees now stands out as an innovative, marketing-driven organization in the wholesale industry.
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OutSystems helped Kobayashi Pharmaceutical cut app delivery times from six months to days or weeks. The company moved from outsourced... development to building a 30-person in-house team. They plan to modernize up to 400 web applications. OutSystems' low-code platform enabled faster, more agile software development. The platform's DevOps features improved release and deployment efficiency.
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OutSystems helped Certis digitize its 12-year-old paper-based quality management system. Certis rolled out a mobile-first service delivery app to 16,000... staff. The new system saves S$250,000 annually and gives real-time access to work instructions. The quality team can now update procedures faster and reduce manual work. Certis improved operational efficiency and compliance with this digital transformation.
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OutSystems helped Schneider Electric save over 650 days of work in one year. The company launched 60 new apps in... 20 months using the low-code platform. Schneider Electric set up a "Digital Factory" to modernize legacy systems and improve business process efficiency. Over 150 developers were trained to use OutSystems. The platform enabled faster app development, better governance, and improved operational efficiency.
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