Real-World Case Studies and Customer Success Stories with OutSystems

OutSystems helped Nimbi replace unstable legacy systems with a modern core platform. Nimbi improved development speed by 5x and boosted... productivity by 9x. The company reduced its developer team from 40 to 24 and saved $20 million in costs. Over 10 new solutions now handle $11 billion in annual transactions. OutSystems enabled faster launches and better governance for Nimbi's supply chain management software.
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OutSystems helped Advanced Technology Company (ATC) build a hospital management system in weeks. ATC struggled with legacy systems that took... years to deploy and cost hundreds of millions. The new solution reduced patient registration times and errors. It improved coordination across hospital departments like radiology and pharmacy. Hospital administrators now get real-time data for better decisions. The system is easy to use and supports fast rollout in healthcare organizations.
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OutSystems helped WoningNet launch the DĀK mobile app for 1. 3 million home seekers. The app went live in just...3 months as a mobile MVP. WoningNet achieved 7x faster response times for users. The app earned a 4.5-star rating on the App Store. OutSystems enabled single-source development for iOS and Android, improving customer experience and operational efficiency.
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OutSystems helped ISB Global launch a mobile SAP application in just 8 weeks. The Smart!World app lets field workers manage... service requests on any device. It integrates fully with SAP Business One and supports real-time data access. The new interface is simple, boosting staff efficiency and cutting training time. ISB Global now offers this as a SaaS solution for waste and recycling companies.
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OutSystems helped Pincvision launch an export declaration e-commerce solution in under three months. The platform enabled rapid development and one-click... deployment, letting Pincvision adapt to changing Brexit regulations. Up to 35,000 Dutch companies can now process customs declarations online, without brokers. Pincvision saw 25-40% monthly growth after launch. The solution improved operational efficiency and customer experience for trade compliance.
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Ricoh used OutSystems to build its Claims Management solution in just four months. The platform helped Ricoh double its delivery... speed for customer-facing SaaS and BPaaS products. The solution uses AI, machine learning, and RPA to speed up claims intake and resolution for insurance providers. Ricoh improved customer satisfaction and retention by digitizing claims processes. OutSystems enabled rapid development and better user experience for Ricoh's digital services.
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OutSystems helped Redington Gulf modernize its SAP rebate management. The company built an RPA-assisted app in just three weeks. This... new app led to a 33% reduction in time spent on data input. Redington avoided expensive SAP customization. Users now enjoy a modern, mobile UI and improved efficiency.
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OutSystems helped Scoot build a disruption management system for flight operations. Scoot increased data visibility by 90% and reduced manual... processing time by up to 70%. The new vOCC app replaced manual chat-based workflows with automated notifications. This improved coordination during flight disruptions and enhanced customer satisfaction. Scoot built and deployed the app in just four months, cutting development time by more than half.
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OutSystems helped TAP build the Flight Dispatch Control Center. TAP needed to reduce interruptions for flight operations officers and improve... flight planning. The new dashboard gives a 360-degree view of all flights and real-time notifications. TAP achieved 100% user adoption and now handles 180,000 notifications per month. The solution reduced operational risks and made dispatch tasks paperless.
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OutSystems helped Inchcape Shipping Services deliver its One-DA application three times faster than traditional methods. Inchcape needed to standardize and... digitize port call operations across 68 countries and 2,500 ports. The new platform enabled real-time transparency and integration with customer ERP systems. Inchcape rolled out the solution globally in just four months, improving customer trust and operational agility. The application supports 1,500 users and enhances financial visibility for port services.
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OutSystems helped Green Cargo migrate from legacy IT to the cloud, saving 80% of the time needed for a mobile app and cutting customer portal costs by 10x. The company built... a railyard mobile app in three months, improving operational visibility and saving €250,000. A predictive maintenance app reduced wheel bearing failures by 50%. The new customer portal streamlined order processing and improved customer experience. Green Cargo now delivers digital innovation up to 10x faster with in-house developers.
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OutSystems helped Wheels, Inc. build a custom client-facing portal for fleet management. Wheels needed to integrate many systems and add... new features fast. The OutSystems low-code platform enabled 2x faster development speed and greater workflow efficiency. Wheels launched a mobile app in just 13 weeks. The solution unified user experience and improved integration with Salesforce and third-party vendors.
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OutSystems helped Estafeta, a leading Mexican logistics company, grow shipments by 50% in two months during the COVID crisis. Estafeta used OutSystems... to build over 30 web and mobile apps, improving operational efficiency and customer experience. A digital factory team of 22 developers powered this transformation. The MiEstafeta app let users schedule pickups and track shipments. OutSystems enabled fast innovation and seamless integration across systems.
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KeyBank used OutSystems to digitize its wealth account origination process. The new solution, Account Central, replaced manual steps with a... digital platform, reducing onboarding time by over 50%. More than 500 employees now use the system, which processes 600+ accounts monthly. The project launched in under 10 months and cut data fields by 40%. Automated compliance checks now require manual review for only half of new accounts.
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OutSystems helped Paragon Bank launch Spring, a mobile-first savings app. The app uses Open Banking to let users move money... to high-yield accounts. Transfers now take seconds instead of hours. Thousands of customers have joined, moving millions of pounds in deposits. Paragon Bank achieved a 4.8/5 Trustpilot rating and met its deposit growth target in six months.
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OutSystems helped Grihum Housing Finance speed up customer onboarding by 70%. Grihum unified 10+ fragmented apps into a single digital... mortgage platform using AI-powered low-code tools. The new system enabled 100% paperless loan origination and servicing for 85,000 customers. Manual errors in underwriting dropped by 70% with an AI agent. Grihum expanded project scope by 72% without raising IT costs, setting a benchmark for digital transformation in Indian mortgage lending.
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OutSystems helped Western Union launch new digital banking services in two countries in just 11 months. The company used the... low-code platform to speed up app development and improve digital experiences. Western Union built over 20 apps for customer-facing and back office needs. The transformation included moving from on-prem to cloud infrastructure. OutSystems enabled faster innovation in the competitive banking sector.
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OutSystems helped Banco Santander Consumer Portugal replace 70% of its core systems. The bank launched 14 new applications and saw... over 90% of partners adopt digital onboarding. OutSystems' low-code platform enabled faster innovation and improved agile practices. The bank streamlined operations and delivered new digital channels. This digital transformation boosted customer experience and revenue.
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OutSystems helped Banco CTT launch a mortgage origination portal in just six months. The new platform improved the mortgage application... process for 500 business partners. Banco CTT saw a 4x increase in efficiency and reduced back office processing staff from six to two. Partners gained autonomy and could track applications with automated alerts. The solution led to increased lending and stronger partner loyalty.
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HEINEKEN used OutSystems to scale app development across 80+ countries. The company adopted a federated development model, enabling decentralized teams... to build apps using reusable components and templates. This approach helped HEINEKEN maintain high security and quality standards while supporting rapid digitalization. The model aims to give back one million hours to the organization by 2025. Teams now reuse 80% of app components, reducing repetitive work and boosting cost efficiency.
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OutSystems helped Sogrape replace manual processes and a legacy Oracle Forms system with a new app for winemaking management. The solution integrates... fully with SAP finance and logistics, giving real-time insights across grape production and bottling. Sogrape's teams now work more efficiently and have better visibility at every stage. The company modernized its digital core and improved operational efficiency. Sogrape's CIO highlights faster development, flexibility, and easy integration as key benefits.
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OutSystems helped Maravilha Farms speed up processes by up to three times. The company replaced manual and siloed data collection... with a mobile app for field teams. Real-time insights now reach farm managers, improving crop yield and operational efficiency. The new system connects IT across the business and supports data-driven farming. Maravilha Farms produces over 4,000 tons of fruit each year.
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OutSystems low-code platform helped Allan Bros. build mobile apps for warehouse and field processes. Warehouse employees with no coding experience... created these apps. The company optimized its operations using business data. The solution made app development easy for non-engineers. Allan Bros. improved efficiency in fruit packing and shipping.
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OutSystems helped Arnott’s Biscuits rebuild three key supply chain applications in under six months. The company faced a strict deadline... after separating from Campbell’s Soup. OutSystems enabled fast app modernization, improved user experience, and seamless integration. The project finished ahead of schedule with strong adoption and minimal business disruption. Arnott’s praised the platform’s speed, agility, and enterprise-grade security.
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Tysers used OutSystems to launch its Tconnect platform, replacing slow, paper-based processes. The MVP was delivered in just four months.... Tysers achieved a 60% faster customer query resolution, reducing average response time from 15 to 6 days. The company saved 400 hours per week for 200 staff by automating workflows. Tconnect now manages the full policy lifecycle and supports scalable growth.
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OutSystems helped Fidelidade, a leading European insurer, modernize its IT ecosystem after seven mergers. The company replaced legacy systems and... trained over 100 developers on OutSystems. Fidelidade now has more than 80 digital products in production and 800 reusable business modules. This low-code platform improved IT productivity, agility, and customer experience. Fidelidade delivers award-winning digital insurance solutions and maintains a competitive edge.
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OutSystems helped Gen Re modernize its IT systems. Gen Re replaced legacy apps and reduced technical debt. The company built... 30 new applications in just nine months. OutSystems enabled faster development and better agility. Gen Re improved business process management and customer experience. The platform supported integration, scalability, and open standards.
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OutSystems helped AXA build the eServe insurance portal in just three months. The new portal gives 3,000+ brokers instant access... to claims data on any device. AXA cut development time by 50% and now handles 260,000 claims per year through the portal. The solution modernized legacy systems and improved broker satisfaction. OutSystems enabled fast integration with AXA's existing Oracle and .NET systems.
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OutSystems helped Zurich Insurance Group build a new digital platform for agents. The platform replaced an old, hard-to-use system. Agents... now use a web portal and mobile apps for iOS and Android. The new solution improved user experience and increased policy sales. Zurich built the new portal in just four months, giving agents a 360° view of customer activity.
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OutSystems helped Abu Dhabi Social Support Authority launch a financial support app in just four months. The platform enabled the... team to build new services, like maternity leave and marriage loan support, in only two months each. The app integrated with 27 government entities, making the process seamless for users. SSA processed 346,251 payments and achieved a customer experience score of up to 95%. The project earned recognition from the Crown Prince for outstanding service.
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OutSystems helped Waka Kotahi New Zealand Transport Agency modernize its driver license theory testing. The agency replaced outdated systems with... a cloud-based platform in under six months. The new solution cut administration time by 20% and eliminated manual data entry. Now, 185,000 tests are delivered yearly with improved flexibility and security. The platform allows testing anywhere, on any device, and adapts easily to future needs.
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OutSystems helped the Faroe Islands government modernize its citizen experience. With only five developers, they built a citizen portal that... now handles 70,000 logins per month. The team launched an eID, a digital wallet app in just two months, and a portal integrating 200+ services. Citizens can now access government and business services online, improving efficiency and convenience.
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OutSystems helped ACT Revenue Office cut refund processing time by 90%. The agency replaced old paper-based systems with self-service portals.... This eliminated 90,000 annual paper notices and reduced emails by 65%. The new solution improved operational efficiency and made services easier for half a million taxpayers. ACT Revenue Office now processes tenant refunds much faster and has better reporting.
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OutSystems helped Toyota Motor Corporation modernize legacy systems and boost development productivity. Toyota started with small departmental apps and expanded... OutSystems use to 23 group companies. The platform enabled a 30% reduction in work hours and delivery of over 70 projects. OutSystems became a core IT tool, supporting agile development and digital transformation. Toyota set up a Center of Excellence to train teams and partners on OutSystems.
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OutSystems helped Toyota Motor Corporation modernize legacy systems and boost development productivity. Toyota started with small departmental apps in 2014,... then expanded OutSystems to all 23 Toyota Group companies by 2020. The platform enabled a 30% reduction in work hours and delivery of over 70 projects. OutSystems became a key tool for digital transformation and IT efficiency in the automotive sector.
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OutSystems helped Mazda Motor Corporation migrate 500 legacy applications as their Java framework neared end-of-life. Mazda saw a fourfold increase... in developer productivity after adopting OutSystems. The platform enabled faster, more efficient app development and mobile support. Mazda expects to save significant costs and finish its IT migration ahead of schedule. OutSystems improved operational efficiency and modernized Mazda's digital core systems.
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OutSystems helped AllianceCorp Manufacturing (ACM) boost development capacity by 5x and achieve a 300% ROI in just six months. ACM used OutSystems... to modernize its manufacturing execution system and automate complex supply chain reporting with agentic AI. The platform enabled ACM to deliver projects 3–7 times faster, without expanding its IT team. Engineers now spend less time on repetitive tasks and more on innovation. ACM’s new AI-driven workflows support rapid, data-driven decisions across the business.
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Bosch used OutSystems to build a digital factory and reduce shadow IT risks. In four years, Bosch delivered over 500... apps with 400+ active developers. The platform enabled 1,300 power users and 24,000 app users in the last year. One app's development time dropped from 480 to 120 days, cutting costs by 75%. OutSystems helped Bosch scale app delivery and improve governance.
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OutSystems helped a global chemicals company boost SAP adoption with 35 mobile apps. Over 4,000 employees and tens of thousands... of partners now access SAP data easily. Two in-house developers with no mobile experience built the apps. The company improved operational efficiency and data quality. OutSystems enabled fast, flexible, and integrated app development.
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