OpenText Experience Analytics Overview

OpenText Experience Cloud solutions deliver personalized and contextualized experiences across the customer journey. OpenText Experience Analytics enhances these experiences with data-driven insights.

Use Cases

Customers recommend Social Media Analytics, Funnel Analysis, Campaign Analytics, as the business use cases that they have been most satisfied with while using OpenText Experience Analytics.

Other use cases:

  • Engagement Management
  • Lead Analytics
  • Communication Management
  • Contacts History
  • Segmentation And Targeting
  • Identify Target Customers
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using OpenText Experience Analytics.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

OpenText Experience Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Experience Analytics works with different mediums / channels such as Mobile. and Mobile App.

OpenText Experience Analytics's features include Dashboard. and OpenText Experience Analytics support capabilities include 24/7 Support, AI Powered, Email Support, etc. also OpenText Experience Analytics analytics capabilities include Analytics, and Custom Reports.

OpenText Experience Analytics, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText Experience Analytics

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Experience Analytics is popular in Education, Financial Services, and Legal Services and is widely used by

Comprehensive Insights on OpenText Experience Analytics Use Cases

How can OpenText Experience Analytics optimize your Social Media Analytics Workflow?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well OpenText Experience Analytics solved their Customer Experience Management needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

lightning

Peers used OpenText Experience Analytics for social media analytics and funnel analysis

OpenText Experience Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (3)
Analytics

4.27/5 ★

Read Reviews (35)
Custom Reports

4.25/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (3)
Analytics

4.27/5 ★

Read Reviews (35)
Custom Reports

4.25/5 ★

Read Reviews (40)

Software Failure Risk Guidance

?

for OpenText Experience Analytics

Top Failure Risks for OpenText Experience Analytics

OpenText Corporation News

Awards

OpenText Receives 2025 SAP Pinnacle Award in the Partner Solution Success Category

OpenText has been honored with the 2025 SAP Pinnacle Award in the Partner Solution Success category. This recognition highlights OpenTexts excellence in delivering partner solutions that drive customer success within the SAP ecosystem.

Awards

OpenText Receives 2025 SAP® Pinnacle Award in the Partner Solution Success Category

OpenText has received the 2025 SAP Pinnacle Award in the Partner Solution Success category, recognizing its excellence in delivering partner solutions that drive customer success within the SAP ecosystem. This award highlights OpenText's innovation and leadership in enterprise information management and its strong collaboration with SAP.

Product

Revolutionizing workflows with AI-driven workflow insights powered by AI content management - OpenText Blogs

OpenText has launched AI-driven workflow insights in Documentum Content Management CE 25.2, powered by Content Aviator. This update integrates generative AI into enterprise content management workflows, enabling real-time, actionable insights for improved decision-making and compliance. The new release targets industries like life sciences, enhancing automation, security, and regulatory adherence.

Financial

OpenText Reports Third Quarter Fiscal Year 2025 Financial Results

OpenText has announced its financial results for the third quarter of fiscal year 2025. The report details company performance, revenue figures, and operational highlights for the period.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

Social