Novochat Overview

NovoChat simplifies communication for e-commerce businesses by consolidating various chat apps into a single shared inbox. This platform is particularly effective for teams leveraging WhatsApp automation and broadcast messaging to drive sales. Users can engage customers directly on mobile devices, enhancing responsiveness and customer satisfaction. NovoChat's integration with e-commerce platforms ensures seamless operations, making it a practical choice for businesses aiming to scale their brand via chat marketing. A unique feature is its ability to handle multiple chat applications, streamlining customer interactions and improving team efficiency.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Novochat.

Other use cases:

  • Capturing Leads
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Business Priorities

Acquire Customers and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Novochat.

Other priorities:

  • Increase Sales & Revenue
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Novochat Use-Cases and Business Priorities: Customer Satisfaction Data

Novochat works with different mediums / channels such as Chat. Omnichannel. Promotions etc.

Novochat's features include Personalization. and Novochat support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Novochat analytics capabilities include Custom Reports, and Analytics.

Novochat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

NovoChat is a messaging solution that helps businesses increase sales through WhatsApp automation, targeted campaigns, and customer engagement. It centralizes communications, recovers lost sales, and boosts order values with product recommendations.

Comprehensive Insights on Novochat Use Cases

What benefits does Novochat offer for Engagement Management?

How efficiently Does Novochat manage your Sending & Publishing Communications?

Case Studies

Marketing and Advertising

CASE STUDY Exabytes

NovoChat helped Exabytes improve customer support and team collaboration. Exabytes used NovoChat’s shared inbox to make it easier for team members to handle customer conversations. The platform let t...hem assign chats quickly and avoid delays when staff were out of the office. NovoChat’s reporting tools helped monitor service quality and response times. As a result, Exabytes reduced lead response times and improved customer experiences.

Novochat Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.17/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.17/5

Read Reviews (2)

Software Failure Risk Guidance

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for Novochat

Top Failure Risks for Novochat

Novocall Pte. Ltd. Profile

Company Name

Novocall Pte. Ltd.

Company Website

https://novochat.co/

HQ Location

71 Ayer Rajah Crescent, Singapore 139951 #07-26, Singapore, Singapore 139951, SG

Employees

NA

Social

Financials

NA