Latest Product Updates and Feature Enhancements on NetCracker Customer Experience Management

 

Netcracker and Key Customers Highlight the Power of Secure Broadband Networks to Drive Intelligent Automation and Customer-Centric Innovation at SCTE TechExpo

Netcracker Technology, a subsidiary of NEC Corporation, participated in SCTE TechExpo 2025, showcasing its Broadband Experience Solutions and Agentic AI Solution. The event featured discussions with ...leaders from C Spire, Rogers Communications, and T-Mobile on leveraging edge computing and AI-driven network optimization to enhance customer experiences.

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Netcracker Advances Agentic AI for Telecom With a Focus on Scale, Openness and Measurable Business Impact

Netcracker Advances Agentic AI for Telecom With a Focus on Scale, Openness and Measurable Business Impact

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Swisscom Deploys Netcrackers Cloud-Native Intelligent Automation Solutions as the Foundation for a Modern Digital Architecture - Business Wire

Swisscom is using Netcracker's cloud-based automation technology to create a modern digital system.

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Strategic Partnerships and Integrations of NetCracker Customer Experience Management

 

GCI Collaborates With Netcracker for Modernized BSS/OSS to Enhance Customer Experience, Improve Business Agility and Enable New Business Models

GCI, Alaskas largest communications provider, has extended its partnership with Netcracker to modernize its BSS/OSS systems. The collaboration aims to enhance customer experience, boost business agil...ity, and enable new business models. Netcracker will deliver hosted managed services, supporting GCIs efforts to streamline operations and accelerate service delivery in the telecommunications sector.

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Netcracker Broadens Engagement With Israeli Telecommunications Provider yes for a Modernized IT Platform and Professional Services

Netcracker Technology has expanded its partnership with Israeli service provider yes TV and Communications Services for revenue management and professional services as yes transitions to offering fib...er-based services.

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Netcracker Technology : Netcracker Broadens Engagement With Israeli Telecommunications Provider yes for a Modernized IT Platform and Professional Services

Netcracker Technology expands its collaboration with Israeli telecommunications provider yes to modernize its IT platform and provide professional services.

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Netcracker and du Sign Strategic Partnership to Develop GenAI Use Cases for an Advanced ...

Netcracker and du form a partnership to develop GenAI use cases, enhancing digital customer experience and supporting the UAE's National AI Strategy.

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Netcracker and du Sign Strategic Partnership to Develop GenAI Use Cases for an Advanced Digital Customer Experience - Business Wire

Netcracker and du have formed a partnership to create AI-based solutions for enhancing digital customer experiences.

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Awards, Recognitions, and Industry Achievements of NetCracker Customer Experience Management

 

Netcracker Achieves Top Honors in Leading Lights Awards Program for Customer Experience and Network Automation

Netcracker Technology received two Leading Lights awards from Light Reading for its innovative projects in customer experience and network automation. The awards recognized Netcracker's digital trans...formation efforts in modernizing BSS platforms and automating network operations, resulting in improved performance and efficiency for telecom operators.

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Netcracker Achieves Top Honors in Leading Lights Awards Program for Customer Experience and Network Automation - Business Wire

Netcracker received two Leading Lights awards from Light Reading for its innovative projects in customer experience and network automation. These awards recognize Netcracker's successful deployments ...with telecom operators, enhancing business performance and operational efficiency. The accolades highlight Netcracker's role in digital transformation and network automation, offering benefits like reduced time to market and improved network stability.

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Netcracker Receives TM Forum Moonshot Catalyst Award for Groundbreaking Monetization ...

Netcracker received the TM Forum Moonshot Catalyst Award for its role in a project that enhances monetization for automotive OEMs. The project, in collaboration with Toyota, Vodafone, and NTT Data, l...everages Netcracker's cloud solution to integrate advanced vehicle applications, improving operational efficiency and increasing revenue. The solution supports seamless connectivity and interoperability, contributing to significant business outcomes like increased revenue and reduced emissions.

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Netcracker and Swisscom Win TM Forum Excellence Award for Pioneering ...

Netcracker and Swisscom received the TM Forum Excellence Award for their pioneering autonomous operations program. This collaboration led to Swisscom's transformation, utilizing Netcracker's Domain A...utomation solution to modernize and automate network domains. The initiative improved service delivery, reduced costs, and enhanced operational efficiency, showcasing the successful integration of advanced technologies like AI and real-time resource inventory.

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Netcracker and Swisscom Win TM Forum Excellence Award for Pioneering Autonomous Operations Program - Yahoo Finance

Netcracker and Swisscom have jointly won the TM Forum Excellence Award for their autonomous operations program. This award recognizes their collaborative efforts in transforming Swisscom's network op...erations using Netcracker's Domain Automation solution, leading to improved service delivery, cost savings, and enhanced automation. The project is noted for its innovative approach to network modernization and operational efficiency.

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Netcracker and e& UAE Win Excellence in Service Orchestration Awards From FutureNet - Business Wire

Netcracker and its customer e& UAE received the Excellence in Service Orchestration awards from FutureNet World and FutureNet MENA. The recognition highlights Netcracker's End-to-End Service Orchestr...ation Solution, which enabled e& UAE to automate service delivery, reduce provisioning times, and improve customer experience. The solution features AI-native automation, dynamic programmability, and intent-based processing for advanced network management.

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Netcracker Receives Three Gold Stevies in 2025 American Business Awards

Netcracker Technology received three Gold Stevie Awards in the 2025 American Business Awards for its Digital Satellite Solution, MVNO Cloud Solution, and Intelligent Operations Automation. These awar...ds highlight Netcracker's commitment to delivering innovative AI-driven, cloud-native solutions that help telecom operators enter new markets and capitalize on monetization opportunities.

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Netcracker Technology: Netcracker Receives AI Excellence Award for Customer Experience and Digital Transformation

Netcracker received the AI Excellence Award for its achievements in customer experience and digital transformation, recognizing its leadership in deploying artificial intelligence to enhance telecom ...operations and drive business value.

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Netcracker Honored With Frost & Sullivan Global OSS / BSS Industry Leadership Award

Netcracker Technology received the 2024 Frost & Sullivan Global OSS/BSS Industry Leadership Award for innovation and customer success in telecommunications solutions.

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Netcracker Honored With Frost & Sullivan Global OSS/BSS Industry Leadership Award - Business Wire

Netcracker received the Frost & Sullivan Global OSS/BSS Industry Leadership Award.

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Netcracker Wins Network X Award for Outstanding Generative AI Solution - Business Wire

Netcracker wins the Network X Award for its outstanding generative AI solution, showcasing its technological innovation and excellence.

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Netcracker Receives 2024 NaaS Excellence Award for Most Impactful Service Automation Vendor - Business Wire

Netcracker received an award for being the most impactful service automation vendor in 2024.

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Netcracker Receives Frost & Sullivan 2024 Asia-Pacific OSS/BSS Company of the Year Award - Business Wire

Netcracker wins the 2024 Asia-Pacific OSS/BSS Company of the Year Award from Frost & Sullivan.

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Customer Success Stories of NetCracker Customer Experience Management

 

C Spire Leverages Netcrackers GenAI Capabilities for Improved Customer Experience and Operational Efficiency - Business Wire

C Spire, a U.S. communications service provider, has upgraded to the latest version of Netcracker Revenue Management, integrating Netcracker's GenAI Telco Solution. This deployment automates bill exp...lanations and embeds AI-driven features on C Spires website, streamlining billing care operations and enhancing customer experience by reducing call center traffic and enabling AI-powered self-service.

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GCI Collaborates With Netcracker for Modernized BSS/OSS to Enhance Customer Experience, Improve Business Agility and Enable New Business Models - Business Wire

GCI has selected Netcracker to modernize its BSS/OSS systems, aiming to enhance customer experience, boost business agility, and support new business models. The collaboration leverages Netcrackers d...igital transformation and cloud-based solutions to streamline operations for GCI, a leading telecommunications provider.

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Other Related News and Updates from NetCracker Customer Experience Management

 

Netcracker and du Sign Strategic Partnership to Develop GenAI Use Cases for an Advanced ...

Netcracker partners with du to explore GenAI use cases, enhancing digital customer experiences. This strategic partnership aims to advance technological solutions in the telecom industry.

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