Mtalkz: Product updates, Customer stories, and Insights | 2026 Cuspera

Mtalkz used its WhatsApp API to help a leading event marketing agency boost customer retention by 50%. The agency improved customer engagement by 5x and cut costs by 20% compared to traditional sales... calls. The solution included message automation and scheduling for event updates and promotions. The agency overcame low engagement and retention with personalized communication. This led to faster customer conversion and better customer experience.
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Mtalkz’s personalized SMS solutions helped a leading co-operative bank. The bank faced declining customer retention and rising complaints. Mtalkz delivered timely updates and improved engagement. The... bank saw a 70% increase in customer engagement. Revenue grew by 20%. Customer complaints dropped by 50%.
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Mtalkz helped a logistics leader save 40% in costs. The company used automation for real-time shipment updates and automated responses. This improved efficiency and made customer communication smooth...er. Customer engagement doubled with multi-language messaging. Real-time SMS analytics and reports supported business continuity. The solution made operations more cost-effective and improved the customer experience.
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Mtalkz helped a leading NBFC double its return on investment. The company reduced communication costs by 20% using Mtalkz. They faced issues with low delivery rates, OTP delays, and poor customer sup...port. Mtalkz provided SMS database optimization, scalable OTP solutions, and direct support. The results were 2X ROI and lower costs for the NBFC.
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Mtalkz helped a leading NBFC in India cut communication costs by 10%. The company faced high messaging costs and poor SMS delivery. Mtalkz improved SMS delivery rates by 15%. The solution also provid...ed 24x7 support and better compliance. The NBFC saw increased operational efficiency and cost savings.
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Mtalkz used its WhatsApp API to help a leading event marketing agency. The agency faced low customer engagement and retention. Mtalkz automated messages and event updates. Customer retention increase...d by 50%. Customer engagement improved 5 times. The agency saved 20% in costs compared to traditional sales calls.
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