TeamViewer Remote Overview

Monitis ensures network protection and optimization with agent-based monitoring for Windows® and Linux®. A wide range of devices, including switches and servers, are monitored efficiently.

Use Cases

Customers recommend Communication Management, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using TeamViewer Remote.

Other use cases:

  • Lead Tracking
  • Onboarding
  • Product Marketing
See all use cases See less use cases

Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using TeamViewer Remote.

TeamViewer Remote Use-Cases and Business Priorities: Customer Satisfaction Data

TeamViewer Remote works with different mediums / channels such as E-Mail. Website. Text SMS etc.

TeamViewer Remote's features include Alerts: Popups & Notifications. and TeamViewer Remote support capabilities include 24/7 Support, Email Support, Chat Support, etc. also TeamViewer Remote analytics capabilities include Custom Reports, and Analytics.

Reviews

"...As a bookkeeper, it has helped me solve issues quite easily and quickly because I was able to share my screen and show the information while discussing it with another person located elsewhere...." Peer review by VICTORIA E., bookkeeper, Consumer Services

TeamViewer Remote, belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TeamViewer Remote

Top Industries

  • Information Technology and Services
  • Construction
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

TeamViewer Remote is popular in Information Technology And Services, Construction, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on TeamViewer Remote Use Cases

How can TeamViewer Remote optimize your Communication Management Workflow?

What makes TeamViewer Remote ideal for Collaboration?

Why is TeamViewer Remote the best choice for Engagement Management?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TeamViewer Remote solved their Sales Performance Management needs. Cuspera uses 187 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

Medical Devices

CASE STUDY twinMac

TeamViewer helps twinMac support dental CNC milling machines worldwide. twinMac needed a stable remote access tool to keep machines running and help dentists avoid downtime. They chose TeamViewer for... its reliable connections and easy integration. With TeamViewer, twinMac can solve about 80 support tickets each month. This keeps dental practices working smoothly and patients happy.

Construction

CASE STUDY Trimble

TeamViewer helped Trimble improve support for its TMX 2050 display, a device used in precision agriculture. Trimble users faced challenges with remote locations and needed faster technical support. W...ith TeamViewer, users connect instantly to technicians and access their devices from anywhere on the farm. This solution reduced support time and increased efficiency for Trimble customers.

Hospital & Health Care

CASE STUDY Uniting

TeamViewer Frontline Assist helped Uniting, an Australian aged care provider, solve workforce shortages and deliver faster clinical care. Staff used smart glasses and remote assistance to conduct ins...tant clinical assessments. Hospital admissions dropped by 62%. Response times improved by 75%. The solution saved money and improved care for elderly people, especially in rural areas.

Publishing

CASE STUDY The Salvation Army Australia

TeamViewer Tensor helped The Salvation Army Australia support 10,000 employees in 200 offices. The organization needed a solution to unify IT after merging two territories. TeamViewer Tensor provided... secure remote access with no integration requirements. The rollout was fast, with installation on thousands of devices in hours. The solution met all integration, security, and support needs.

CASE STUDY Unospay

TeamViewer helps Unospay support over 3,000 kiosks and POS devices in Korea. Unospay uses TeamViewer for remote support, reducing on-site technician visits to just 4% of cases. The solution saves 51,...800 business trip hours and over 1 million Euro in travel costs each year. Unospay reports a 0% remote connection failure rate after service. TeamViewer improves customer satisfaction and boosts productivity for Unospay's clients.

CASE STUDY Steps for Children

TeamViewer helped Steps for Children manage IT for their projects in Namibia and Zimbabwe. The foundation supports nurseries, schools, and soup kitchens for children in poor areas. Before TeamViewer,... IT support meant long travel for experts. With TeamViewer, the team in Germany can update and fix devices remotely. Staff now scan receipts and manage bookings easily. This lets employees focus on helping children escape poverty.

lightning

Peers used TeamViewer Remote for communication management and collaboration

TeamViewer Remote Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.70/5

Read Reviews (19)
Analytics

4.23/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.70/5

Read Reviews (19)
Analytics

4.23/5

Read Reviews (5)

Software Failure Risk Guidance

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for TeamViewer Remote

Top Failure Risks for TeamViewer Remote

TeamViewer Germany GmbH News

Customer

TeamViewer Powers Mercedes-AMG PETRONAS F1 Simulator Operations

TeamViewer's Tensor technology is enhancing the Mercedes-AMG PETRONAS Formula 1 team's simulator operations. This advanced remote access solution allows engineers to monitor and modify simulator devices globally, ensuring high-resolution performance and data security. The integration supports real-time testing and collaborative troubleshooting, crucial for competitive edge in F1 racing.

Partnership

EQS-AFR: TeamViewer SE: Preliminary announcement of the publication of financial reports ...

Elior Group and IBM France have formed a collaboration to establish an "Agentic AI & Data Factory" aimed at enhancing Elior's digital transformation. This partnership will leverage IBM's expertise in AI and data to improve Elior's operational performance and offer innovative solutions. The initiative includes setting up AI agents to optimize Elior's business units and implementing a data governance strategy.

Product

TeamViewer injects AI into it support workflows with new intelligence platform - techAU

TeamViewer has launched a new AI-powered intelligence platform designed to enhance IT support workflows. The platform integrates artificial intelligence to automate and optimize remote support processes, aiming to improve efficiency and reduce response times for enterprise IT teams. This move strengthens TeamViewers position in digital workplace solutions by leveraging AI for smarter, faster issue resolution.

Product

TeamViewer expands AI portfolio with TeamViewer Intelligence for IT support workflows - Longview News-Journal

TeamViewer has launched TeamViewer Intelligence, an AI-powered solution designed to automate and enhance IT support workflows. This new offering integrates with TeamViewers digital workplace platform, enabling proactive issue detection, automated troubleshooting, and streamlined remote support for enterprise IT environments. The expansion strengthens TeamViewers AI portfolio, targeting improved productivity and reduced downtime for IT teams.

TeamViewer Germany GmbH Profile

Company Name

TeamViewer Germany GmbH

HQ Location

Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE

Employees

501-1000

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Financials

M&A