TeamViewer Remote Overview

Monitis ensures network protection and optimization with agent-based monitoring for Windows® and Linux®. A wide range of devices, including switches and servers, are monitored efficiently.

Use Cases

Customers recommend Communication Management, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using TeamViewer Remote.

Other use cases:

  • Lead Tracking
  • Onboarding
  • Product Marketing
See all use cases See less use cases

Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using TeamViewer Remote.

TeamViewer Remote Use-Cases and Business Priorities: Customer Satisfaction Data

TeamViewer Remote works with different mediums / channels such as E-Mail. Website. Text SMS etc.

TeamViewer Remote's features include Alerts: Popups & Notifications. and TeamViewer Remote support capabilities include 24/7 Support, Email Support, Chat Support, etc. also TeamViewer Remote analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Monitis's services include website monitoring, transaction monitoring, site load testing, email server monitoring and application & database monitoring...." Peer review

TeamViewer Remote, belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TeamViewer Remote

Top Industries

  • Information Technology and Services
  • Construction
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

TeamViewer Remote is popular in Information Technology And Services, Construction, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on TeamViewer Remote Use Cases

How does TeamViewer Remote facilitate Communication Management?

How does TeamViewer Remote address your Collaboration Challenges?

How does TeamViewer Remote facilitate Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well TeamViewer Remote solved their Sales Performance Management needs. Cuspera uses 187 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

CASE STUDY Harves Entertainment

TeamViewer remote access helped Harves Entertainment finish the Theatre of Dreams project. COVID-19 travel rules stopped a US partner from working on-site. TeamViewer let staff control about 50 devic...es from afar. They installed software, managed data, and set up equipment remotely. The solution was stable and saved a lot of money. The CTO praised TeamViewer for its instant and efficient remote connectivity.

Telecommunications

CASE STUDY Doro

TeamViewer is pre-installed on Doro smartphones to help seniors get remote support. Doro faced high support call volumes and needed to make technology easy for older users. With TeamViewer, Doro staf...f and family can control devices remotely and fix issues fast. Doro cut time per support case by 40%. Now, 80% of support calls are solved on the first try. Customers feel happier and better supported.

Food & Beverages

CASE STUDY BrauKon

TeamViewer helped BrauKon support its brewing systems remotely. BrauKon faced high travel costs and complex maintenance for global customers. With TeamViewer, they offered 24-hour remote support and ...virtual control stations. About 85% of support requests are solved remotely on first contact. Travel costs dropped by up to 50%. Customers get 100% planning reliability with remote system startups.

Hospital & Health Care

CASE STUDY NHS NW London CCG

TeamViewer Tensor helped NHS NW London CCG manage IT for 350 general practices with a small service desk team. The NHS needed secure, compliant remote access to keep electronic medical records availa...ble and protect sensitive data. TeamViewer Tensor enabled instant server access, central device management, and fast response to cybersecurity incidents. The solution saved up to 80% of time and improved security for the organization.

Retail

CASE STUDY Ernsting’s family

TeamViewer Tensor helped Ernsting’s family support 12,000 employees and 1,920 stores. The company needed fast IT help for tablets and PCs in their stores. TeamViewer Tensor let support staff connect ...to Windows PCs and the Endlosregal app on iPads. Single sign-on made user management easier. The solution improved customer service and made IT support more efficient.

Medical Devices

CASE STUDY Demant

TeamViewer helps Demant support employees and customers worldwide. Demant needed a remote support tool that works at a global scale and meets strict medical compliance. TeamViewer's remote support te...chnology is now part of Demant’s IT infrastructure. The solution is efficient and simple, helping Demant keep high customer satisfaction. TeamViewer has been a trusted partner for over ten years.

lightning

Peers used TeamViewer Remote for communication management and collaboration

TeamViewer Remote Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.70/5

Read Reviews (19)
Analytics

4.23/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.70/5

Read Reviews (19)
Analytics

4.23/5

Read Reviews (5)

Software Failure Risk Guidance

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for TeamViewer Remote

Top Failure Risks for TeamViewer Remote

TeamViewer Germany GmbH News

Partnership

TeamViewer partners with F1 ACADEMY to drive change on and off the track

TeamViewer has announced a two-year partnership with F1 ACADEMY, an all-female racing series, to promote gender equality in motorsport. As the first technology partner, TeamViewer will support initiatives to empower women in motorsport and create unique experiences for its customers and partners. The collaboration aims to drive inclusivity and innovation both on and off the track.

Product

SMBs race ahead in AI uptake, but 95% say they still need AI training | TeamViewer

TeamViewer's survey reveals that while SMBs are rapidly adopting AI, 95% require more training to use it effectively. TeamViewer's new digital assistant, CoPilot, aims to enhance IT efficiency by providing real-time insights and automation support. This tool is part of TeamViewer Intelligence, designed to help SMBs integrate AI into daily operations, boosting productivity and service quality without added complexity.

Product

TeamViewer announces first integrated solutions following acquisition of 1E to shape the digital workplace

TeamViewer has launched its first integrated solutions with 1E following its acquisition, enhancing its digital workplace offerings. The integration includes 1E's real-time performance insights into TeamViewer's Device Monitoring, and embedding TeamViewer Tensor into the 1E DEX platform, improving IT operations with proactive issue detection and secure remote connectivity. These integrations aim to enhance IT management, reduce disruptions, and improve user experience.

Product

TeamViewer launches DEX Essentials, expanding digital workplace innovation

TeamViewer has launched DEX Essentials, a new product designed to enhance digital employee experience for businesses of all sizes. This solution offers real-time visibility, automation, and smart insights to IT teams, helping them manage and optimize digital workplaces efficiently. DEX Essentials is integrated with TeamViewer's remote connectivity platform and will be available as an add-on to TeamViewer Remote and Tensor.

TeamViewer Germany GmbH Profile

Company Name

TeamViewer Germany GmbH

HQ Location

Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE

Employees

501-1000

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Financials

M&A