Mobile Resource Manager Overview
Here’s the scoop on Mobile Resource Manager! We've gathered over 243 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Mobile Resource Manager, Commusoft, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Mobile Resource Manager is right for your needs? Our Cuspera AI engine can evaluate how Mobile Resource Manager fits your specific business needs, industry, and context. Get your personalized assessment report today.
Mobile Resource Manager supports business activities such as:
- Sales Document Management
- Communication Management
- Order Management
- Contacts History
- Identify Skill Gaps
Mobile Resource Manager can help you with many business goals, such as Acquire Customers, and Enhance Customer Relationships. It can help manage these activities if you use Phone Calls Offline On Premises etc. for these needs.
Mobile Resource Manager Construction Vertical is its biggest customer base.
Reviews
"...Mobile Resource Manager incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Mobile Resource Manager solved their Field Service Management needs. Cuspera uses 243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Mobile Resource Manager.
Use Cases
Peers recommend Sales Document Management , Communication Management , Order Management , as the business use cases that they have been most satisfied while using Mobile Resource Manager.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management with Phone Calls, Offline, On Premises, Mobile and E-Mail |
4.93/5 ★ |
"...Mobile Resource Manager incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site...." Peer review |
| contract management |
4.90/5 ★ |
"...Mobile Resource Manager incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site...." Peer review |
| proposal & quote management |
4.44/5 ★ |
"...Mobile Resource Manager allows users to track customer locations, equipment, service histories, quotes, proposals, and documents, and create & manage service contracts including equipment covered, warranty periods, preventative maintenance schedules, and recurring billing...." Peer review |
| digital signature |
4.44/5 ★ |
"...-Store customer & technician electronic signatures -Interface with QuickBooks, our own Job Cost Accounting, and other accounting software...." Peer review |
| Communication Management with Phone Calls, Offline, On Premises and Website |
4.64/5 ★ |
"...Included are tools for scheduling & dispatching, customer location tracking & mapping, service call monitoring, work order creation, management reporting, service contract management, and more...." Peer review |
| tracking & monitoring communications |
4.55/5 ★ |
"...Included are tools for scheduling & dispatching, customer location tracking & mapping, service call monitoring, work order creation, management reporting, service contract management, and more...." Peer review |
| sending & publishing communications |
3.94/5 ★ |
"...Webinars are recorded and published on this site. ..." Training Webinars for Job Cost Inc Software Solutions |
| Order Management with Phone Calls, Offline and On Premises |
4.55/5 ★ |
"...Included are tools for scheduling & dispatching, customer location tracking & mapping, service call monitoring, work order creation, management reporting, service contract management, and more...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management with Phone Calls, Offline, On Premises, Mobile and E-Mail |
4.93/5 ★ |
"...Mobile Resource Manager incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site...." Peer review |
|
| contract management |
4.93/5 ★ |
| proposal & quote management |
4.93/5 ★ |
| digital signature |
4.93/5 ★ |
| Communication Management with Phone Calls, Offline, On Premises and Website |
4.64/5 ★ |
"...Included are tools for scheduling & dispatching, customer location tracking & mapping, service call monitoring, work order creation, management reporting, service contract management, and more...." Peer review |
|
| tracking & monitoring communications |
4.64/5 ★ |
| sending & publishing communications |
4.64/5 ★ |
| Order Management with Phone Calls, Offline and On Premises |
4.55/5 ★ |
"...Included are tools for scheduling & dispatching, customer location tracking & mapping, service call monitoring, work order creation, management reporting, service contract management, and more...." Peer review |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 243 insights from peers and experts to help you assess how these Mobile Resource Manager use cases fit your Field Service Management needs.
Video
Mobile Resource Manager: Office App
Popular Business Setting
for Mobile Resource Manager
Top Industries
- Construction
Popular in
- Mid Market
- Small Business
Peers used Mobile Resource Manager to Acquire customers and Enhance customer relationships
Mobile Resource Manager Alternatives
IT and Other Capabilities
for Mobile Resource Manager
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (50) |
| Data Export | Read Reviews (13) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (50) |
| Data Export | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (27) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (19) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (27) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Mobile Resource Manager
Overall Risk Meter
Top Failure Risks for Mobile Resource Manager
Vendor Profile Details
Company Name
Job Cost Inc
Company Website
https://www.jobcost.com/HQ Location
208 N Washington Street, Naperville, IL 60540, US
Employees
11-50
Social
Financials
PRIVATE
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