Mioot Overview
This is a summary of the comprehensive capabilities and benefits of Mioot based on over 43 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Mioot, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Mioot is right for your needs? Our Cuspera AI engine can evaluate how Mioot fits your specific business needs, industry, and context. Get your personalized assessment report today.
Mioot supports business activities such as:
- Helpdesk Management
- Engagement Management
- Measuring Customer Satisfaction
Mioot can help you with many business goals, such as Reduce Bounce, and Increase Sales & Revenue. It can help manage these activities if you use Chat E-Mail Phone Calls etc. for these needs.
Mioot Internet Vertical is its biggest customer base.
Reviews
"...Mioot Live Chat Software, an expert in Help Desk Software Offer Customer Service solutions for business to enable the Live Help and Live Support solutions...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Mioot solved their Live Chat needs. Cuspera uses 43 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Reduce Bounce and Increase Sales & Revenue are the most popular business priorities peers achieved using Mioot.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Measuring Customer Satisfaction , as the business use cases that they have been most satisfied while using Mioot.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat |
4.51/5 ★ |
"...Mioot Live Chat Software, an expert in Help Desk Software Offer Customer Service solutions for business to enable the Live Help and Live Support solutions...." Peer review |
| Engagement Management with Chat, E-Mail, Phone Calls and Offline |
4.02/5 ★ |
"...Creates an option to handle the interactions from various modes like , chat, email, phone queries and offline queries at one place...." Online customer support software and helpdesk solution India |
| Measuring Customer Satisfaction with Website |
3.42/5 ★ |
"...This reduces bounce rates, increases user satisfaction, and increases website conversion rate...." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat |
4.51/5 ★ |
"...Mioot Live Chat Software, an expert in Help Desk Software Offer Customer Service solutions for business to enable the Live Help and Live Support solutions...." Peer review |
|
| Engagement Management with Chat, E-Mail, Phone Calls and Offline |
4.02/5 ★ |
"...Creates an option to handle the interactions from various modes like , chat, email, phone queries and offline queries at one place...." Online customer support software and helpdesk solution India |
|
| Measuring Customer Satisfaction with Website |
3.42/5 ★ |
"...This reduces bounce rates, increases user satisfaction, and increases website conversion rate...." Peer review by User |
|
Popular Business Setting
for Mioot
Top Industries
- Internet
Popular in
- Small Business
IT and Other Capabilities
for Mioot
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (7) |
| 24/7 Support | Read Reviews (11) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (7) |
| 24/7 Support | Read Reviews (11) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Mioot
Top Failure Risks for Mioot
Vendor Profile Details
Company Name
Mioot
Company Website
http://www.mioot.comHQ Location
135, Balamurugan nagar, 3rd street, Chennai, Tamilnadu 600042, IN
Employees
11-50
Financials
PRIVATE
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