Mindful Overview
This is a summary of the comprehensive capabilities and benefits of Mindful based on over 202 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Mindful, belong to a category of solutions that help Auto Dialer. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Mindful is right for your needs? Our Cuspera AI engine can evaluate how Mindful fits your specific business needs, industry, and context. Get your personalized assessment report today.
Mindful supports business activities such as:
- Customer Feedback Management
- Contact List Management
- Helpdesk Management
- Sales Call Management
- Sending & Publishing Communications
Mindful can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Improve Brand Engagement. It can help manage these activities if you use Phone Calls for these needs. As a solution, Mindful's capabilities include Alerts: Popups & Notifications, Dashboard, and Feedback Surveys.
Mindful Government Administration Vertical is its biggest customer base.
Reviews
"...Motivating customers to complete a survey about their customer service experience after a call is a common but difficult goal to achieve...." Automated text notifications reduce voice calls.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Mindful solved their Auto Dialer needs. Cuspera uses 202 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Auto Dialer needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Mindful.
Use Cases
Peers recommend Customer Feedback Management , Contact List Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Mindful.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Customer Feedback Management with Phone Calls |
4.59/5 ★ |
"...Motivating customers to complete a survey about their customer service experience after a call is a common but difficult goal to achieve...." Automated text notifications reduce voice calls. |
measuring net promoter score |
4.21/5 ★ |
"...VHT invented virtual queuing technology, holds numerous call center technology patents, and has proven to drive stronger NPS scores among several Fortune 1000 companies...." Peer review from VHT |
measuring customer satisfaction |
4.16/5 ★ |
"...Mindful has an entire suite of automated text message notifications developed to reduce call volume and increase customer satisfaction...." Automated text notifications reduce voice calls. |
Contact List Management with Phone Calls |
4.18/5 ★ |
"...This saves agent time and reduces customer re-contacts. ..." Automated text notifications reduce voice calls. |
contacts history |
3.14/5 ★ |
"...VHT s capabilities benefit our clients for the past 25 years...." Get reporting and insights about VHT's Mindful Platform for better CX |
Helpdesk Management with Phone Calls |
4.51/5 ★ |
"...Call center solution for all businesses which helps with call abandonment reduction, automating after hour requests, callback scheduling, virtual queueing and more...." Peer review from VHT |
PEER EXPERIENCES | |
---|---|
Customer Feedback Management with Phone Calls |
4.59/5 ★ |
"...Motivating customers to complete a survey about their customer service experience after a call is a common but difficult goal to achieve...." Automated text notifications reduce voice calls. |
|
measuring net promoter score |
4.59/5 ★ |
measuring customer satisfaction |
4.59/5 ★ |
Contact List Management with Phone Calls |
4.18/5 ★ |
"...This saves agent time and reduces customer re-contacts. ..." Automated text notifications reduce voice calls. |
|
contacts history |
4.18/5 ★ |
Helpdesk Management with Phone Calls |
4.51/5 ★ |
"...Call center solution for all businesses which helps with call abandonment reduction, automating after hour requests, callback scheduling, virtual queueing and more...." Peer review from VHT |
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 202 insights from peers and experts to help you assess how these Mindful use cases fit your Auto Dialer needs.
Popular Business Setting
for Mindful
Top Industries
- Government Administration
- Utilities
- Financial Services
Popular in
- Enterprise
- Large Enterprise
Peer and Expert Opinion on Features
for Mindful
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Alerts: popups & Notifications | Read Reviews (14) |
Dashboard | Read Reviews (5) |
Feedback surveys | Read Reviews (5) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Alerts: popups & Notifications | Read Reviews (14) |
Dashboard | Read Reviews (5) |
Feedback surveys | Read Reviews (5) |
IT and Other Capabilities
for Mindful
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (11) |
Data Export | Read Reviews (3) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (11) |
Data Export | Read Reviews (3) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (36) |
Phone Support | Read Reviews (7) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (36) |
Phone Support | Read Reviews (7) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (23) |
Custom Reports | Read Reviews (23) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (23) |
Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Mindful
Overall Risk Meter
Top Failure Risks for Mindful
Vendor Profile Details
Company Name
Mindful
Company Website
https://getmindful.com/HQ Location
3875 Embassy Pkwy #350, Akron, Ohio 44333, US
Employees
101-250
Social
Financials
PRIVATE