MiCloud Connect CX Overview
MiCloud Connect CX consolidates communications tools into one cloud-based application. It enhances customer experience for businesses.
Use Cases
Customers recommend Engaging And Following Up, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using MiCloud Connect CX.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using MiCloud Connect CX.
MiCloud Connect CX Use-Cases and Business Priorities: Customer Satisfaction Data
MiCloud Connect CX works with different mediums / channels such as Phone Calls.
Reviews
"...I use the Mitel system for our treatment center and it has great functionality for our call center as well as management and supporting staff...." Peer review by Verified Reviewer, Hospital & Health Care
Popular Business Setting
for MiCloud Connect CX
Top Industries
- Hospital & Health Care
- Utilities
- Consumer Services
Popular in
- Mid Market
- Small Business
MiCloud Connect CX is popular in Hospital & Health Care, Utilities, and Consumer Services and is widely used by Mid Market, and Small Business,
Comprehensive Insights on MiCloud Connect CX Use Cases
How can MiCloud Connect CX enhance your Engaging And Following Up process?
Why is MiCloud Connect CX the best choice for Helpdesk Management?
Why is MiCloud Connect CX the best choice for Measuring Customer Satisfaction?
How does MiCloud Connect CX address your Proposal & Quote Management Challenges?
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Manufacturing
|
Manufacturing |
CASE STUDY ChervonRead More |
|
Hospitality
|
Hospitality |
CASE STUDY Aloft Palm Jumeirah HotelRead More |
|
Insurance
|
Insurance |
CASE STUDY Elinger Riggs InsuranceRead More |
MiCloud Connect CX Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for MiCloud Connect CX
Top Failure Risks for MiCloud Connect CX
Mitel Networks Corporation News
Gijima partners with Mitel to transform business communications across SA and beyond | ITWeb
Gijima and Mitel have announced a strategic partnership to deliver advanced business communications and contact center solutions across South Africa and Africa. The collaboration leverages Mitels unified communications technology and Gijimas IT expertise to help businesses improve productivity and adapt to digital transformation.
Mitel Networks Inc : Mitel and L - SPARK Launch Unified Communications Accelerator to Advance Next - Generation Innovations That Drive Engagement and Productivity for Modern Workforces
Mitel and L-SPARK have launched a Unified Communications Accelerator to promote innovations that enhance engagement and productivity for modern workforces.
Zoom and Mitel announce rollout of AI - first hybrid communications and collaboration solution
Zoom and Mitel have announced the launch of an AI-first hybrid communications and collaboration solution.
Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX - Business Wire
Mitel has introduced a new AI-powered platform called Mitel CX to enhance customer experiences.
Mitel Networks Corporation Profile
Company Name
Mitel Networks Corporation
Company Website
https://www.mitel.com/HQ Location
Kanata, Ontario
Employees
1001-5000
Social
Financials
M&A
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