Strategic Partnerships and Integrations of Medallia Digital Experience Analytics
Adobe launches AI agents to automate customer experience tasks
Adobe has launched AI agents integrated into its enterprise applications to automate customer experience tasks. These agents, including Audience Agent and Journey Agent, enhance audience building, cu...stomer journey orchestration, and data insights. Adobe has partnered with companies like Medallia to support multi-agent collaboration, aiming to improve workflow execution across platforms.
City Cruises Teams up with Medallia to Deliver a ... - Morningstar
Medallia has partnered with City Cruises to enhance digital customer experiences by capturing real-time feedback and insights. This collaboration aims to streamline digital touchpoints, improve custo...mer satisfaction, and drive revenue growth for City Cruises. Medallia's platform will help City Cruises identify friction points, track user satisfaction, and refine customer interaction strategies.
Medallia Go to Be Powered by ComOps Starting July 1
Medallia announced that, starting July 1, its Medallia Go rapid-deployment experience management platform for hospitality brands will be powered by ComOps. As Medallias Preferred Hospitality Partner,... ComOps will provide strategic guidance and operational support, helping hotel operators leverage guest feedback for improved service and loyalty.
Medallia Go to Be Powered by ComOps Starting July 1 - EIN News
Medallia Go, the experience management platform from Medallia, will be powered by ComOps starting July 1. This collaboration aims to enhance Medallia Gos capabilities, leveraging ComOps expertise to ...deliver improved customer and employee experience solutions for businesses.
Leadership and Executive Team Updates at Medallia Digital Experience Analytics
Medallia Announces Jagrit Malhotra as New Chief Revenue Officer
Medallia appoints Jagrit Malhotra as Chief Revenue Officer to lead global sales and drive enterprise growth. Malhotra brings extensive experience from Clarabridge and Qualtrics, enhancing Medallia's ...focus on experience-led transformation with its AI-driven platform.
Awards, Recognitions, and Industry Achievements of Medallia Digital Experience Analytics
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
Medallia and Kantars partnership with Nationwide has won the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. Medallias technology enabled Nationwide to capture re...al-time feedback and deliver actionable insights for its 16 million UK members, highlighting Medallias impact in financial services customer experience.
Medallia Named a Leader in the 2025 Gartner Magic Quadrant for Voice of the Customer Platforms Report - Business Wire
Medallia has been named a Leader in the 2025 Gartner Magic Quadrant for Voice of the Customer Platforms, marking its fourth consecutive recognition. Gartner also ranked Medallia highest in three use ...cases in the 2025 Critical Capabilities report, citing the companys completeness of vision and ability to execute in customer and employee experience management.
Corporate News and Organizational Updates on Medallia Digital Experience Analytics
Medallia Expands with New East Coast Headquarters - MarTech Cube
Medallia has opened a new East Coast headquarters, expanding its presence to better serve clients in the region. This move supports Medallias growth in experience management software and strengthens ...its position in the digital marketing and customer engagement sectors.
Customer Success Stories of Medallia Digital Experience Analytics
Medallia Client TransUnion Earns Award for Excellence in Customer Experience - Business Wire
TransUnion won the 2025 Gold Stevie Award for Customer Service Team of the Year in financial services, citing Medallias analytics and real-time feedback as key to transforming customer experience. Me...dallia enabled TransUnion to analyze omnichannel interactions, identify friction points, and drive continuous CX improvements at global scale.
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership - Business Wire
Nationwide received the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025 for its advanced customer experience program. The initiative, delivered in partnership with... Kantar and powered by Medallias experience management platform, leverages real-time data from digital and in-person channels to drive actionable insights and continuous improvement for 16 million UK members.
