MasterControl Customer Complaints: Reviews, Testimonials and Expert Opinions

PCI Pharma Services used MasterControl's digital QMS to move to paperless manufacturing. This helped them connect quality processes in one platform. They improved efficiency and made fewer errors. Re...al-time data and automated workflows helped them meet strict pharma regulations. The digital QMS made it easier to release products faster and keep quality high across all sites.
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Almac Sciences used MasterControl’s Manufacturing Excellence MES to digitise batch records and speed up contract manufacturing. The company reduced production cycles from months to days for personali...sed peptide medicines. Digital records replaced paper, cutting errors and making audits faster. Multiple team members now work on the same batch at once, improving efficiency. Almac plans to double output in six months without extra paperwork. Quality and compliance remain high, supporting rapid growth in advanced therapeutics.
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Fagron used MasterControl to standardize quality processes across 66 global sites. The company reduced over 450 hours per year spent on paper-based training prep and saved more than 500 sheets of pap...er weekly at each site. Right-first-time quality metrics improved by 100%, and deviation times dropped by 50%. MasterControl enabled real-time document updates, streamlined CAPA management, and empowered nearly 1,000 employees to participate in quality activities. Fagron now works from a single source of truth, improving compliance and efficiency worldwide.
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Fagron used MasterControl to improve quality management. They focused on quality control and training management. The system helped them manage documents and data better. Fagron aimed to meet strict ...regulations in the pharmaceutical industry. MasterControl supported their compliance and reduced risks. This led to better product quality and safety.
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Weaver and Company used MasterControl to digitize quality and production records. Before, they relied on paper, which slowed batch release and risked losing documents. MasterControl integrated qualit...y and manufacturing, making data easy to access and improving collaboration. Employees now use iPads and a touchscreen computer for real-time reporting. Batch release time was cut in half, and ERP integration with NetSuite improved data integrity.
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MasterControl helped Pine Pharmaceuticals replace paper-based processes with digital tools. This made it easier to keep high quality standards and meet regulatory needs. Pine Pharmaceuticals connecte...d batch records and quality management on one platform. This gave them more visibility, automation, and control. The company grew from 15 to over 200 employees and expanded its facility size by 15 times. MasterControl made it simple to scale, add new products, and keep quality high.
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