Marketing Creatio: Use-Cases, Insights and Reviews | 2026 Cuspera

Anderson Brothers Bank is deploying Creatio's AI-powered CRM and workflow platform to support its expansion and streamline operations. The bank, with $2.3 billion in assets, will initially implement ...the platform in marketing, retail, business services, and auto lending, enhancing workflows and customer service. Creatio's no-code capabilities allow for decentralized workflow modifications.
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Avidia Bank has unified its operations using Creatio's platform, achieving 86% employee adoption within six months. The implementation supports various banking functions, enhancing customer service a...nd operational visibility. Avidia is also developing AI agents to consolidate customer data for Business Development Officers.
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Creatio reported a 255% year-over-year increase in first-quarter bookings, driven by strong enterprise demand for its AI-native CRM and workflow platforms. The surge reflects a trend of enterprises r...eplacing legacy systems with AI-driven solutions, highlighting Creatio's growing influence in the market. The company also noted a doubling of customers with $1M+ ARR, emphasizing its expanding footprint in the enterprise segment.
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Purplebricks replaced its legacy CRM with Creatio’s AI-native, no-code platform. The company saved $2.6M in total cost of ownership and cut lead response time from 3 days to under 20 minutes. Lead vo...lume increased by 35% and conversions doubled within six months. Creatio automated lead triage, integrated with key property sites, and enabled rapid platform changes. Purplebricks now delivers faster, smarter service and supports business growth with real-time dashboards and automation.
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Howdens used Creatio’s no-code platform to unify customer management and streamline operations across 20+ depots. The company deployed the solution in just 12 weeks, 6x faster than traditional projec...ts. Sales strike rates improved from 32% to 38%, driving thousands of extra conversions. Teams gained real-time analytics and a single source of truth for customer data. The platform enabled proactive relationship management and better team communication.
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Guided Care replaced legacy systems with Creatio’s AI-native, no-code CRM in just 4.5 months. The new platform delivered over 300 extra features and gave teams a 360-degree view of every customer. Se...rvice delivery improved, compliance and governance were strengthened, and innovation accelerated. AI-powered tools now automate data extraction from unstructured documents, reducing manual work and boosting accuracy. Guided Care’s teams can now engage clients with full insight and offer seamless self-service.
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