Marketing Creatio: Use-Cases, Insights and Reviews | 2026 Cuspera

Villanueva, an Argentina-based company, has implemented Creatio's no-code CRM and workflow platform to centralize operations and enhance customer interaction management. The integration, in partnersh...ip with H&CO, connects existing systems like SAP Business One, enabling real-time visibility and operational traceability across branches. Villanueva plans to expand into agentic AI capabilities to further enhance decision-making and consistency.
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Sharonview Federal Credit Union has selected Creatio's AI CRM and workflow platform to enhance its member experience by providing personalized, data-driven services. This adoption aims to unify depar...tmental workflows, enabling Sharonview to better understand and meet member needs with tailored communications.
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CEC Bank has implemented Creatio's cloud-based CRM platform across its network, marking Romania's first such deployment in the banking sector. This initiative is part of CEC Bank's "Smart Revolution"... program, aiming to enhance customer-centric operations through AI and real-time data integration. The deployment supports over 1,000 branches and nearly 4,000 employees, facilitating improved service delivery and personalized customer insights.
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Purplebricks replaced its legacy CRM with Creatio’s AI-native, no-code platform. The company saved $2.6M in total cost of ownership and cut lead response time from 3 days to under 20 minutes. Lead vo...lume increased by 35% and conversions doubled within six months. Creatio automated lead triage, integrated with key property sites, and enabled rapid platform changes. Purplebricks now delivers faster, smarter service and supports business growth with real-time dashboards and automation.
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Howdens used Creatio’s no-code platform to unify customer management and streamline operations across 20+ depots. The company deployed the solution in just 12 weeks, 6x faster than traditional projec...ts. Sales strike rates improved from 32% to 38%, driving thousands of extra conversions. Teams gained real-time analytics and a single source of truth for customer data. The platform enabled proactive relationship management and better team communication.
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Guided Care replaced legacy systems with Creatio’s AI-native, no-code CRM in just 4.5 months. The new platform delivered over 300 extra features and gave teams a 360-degree view of every customer. Se...rvice delivery improved, compliance and governance were strengthened, and innovation accelerated. AI-powered tools now automate data extraction from unstructured documents, reducing manual work and boosting accuracy. Guided Care’s teams can now engage clients with full insight and offer seamless self-service.
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