Mapp Engage Overview
This is a summary of the comprehensive capabilities and benefits of Mapp Engage based on over 494 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Mapp Engage, Mapp Acquire, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Mapp Engage is right for your needs? Our Cuspera AI engine can evaluate how Mapp Engage fits your specific business needs, industry, and context. Get your personalized assessment report today.
Mapp Engage supports business activities such as:
- Engagement Management
- Campaign Management
- Lead Analytics
- Forecasting
- Lifetime Value Management
Mapp Engage can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Customer Life Time Value, Scale Best Practices, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use E-Mail Social Media and Mobile for these needs. As a solution, Mapp Engage's capabilities include Personalization, Dashboard, Alerts: Popups & Notifications, etc.
Mapp Engage was founded in 1998. Internet Vertical is its biggest customer base.
Reviews
"We wanted a single technological solution that included all the necessary features for the activation of omnichannel marketing campaigns, without relying on multiple external suppliers. After a careful examination of various vendors, we decided to c...hoose Mapp, a partner that we believe to be reliable and suitable to meet our growth needs. Mapp Cloud allows us to analyze and make the best use of the data in our possession, by activating marketing campaigns that will provide our customers with a hyper-personalized experience. " - Gaetano Gasperini
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Mapp Engage solved their Marketing Automation needs. Cuspera uses 494 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Mapp Engage.
Use Cases
Peers recommend Engagement Management , Campaign Management , Lead Analytics , as the business use cases that they have been most satisfied while using Mapp Engage.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.91/5 ★ |
"...With a data-driven approach, they have more control over the journey and are able to expand to new channels and turn a visitor who comes to their website into a loyal, engaged customer. ..." Case Study Freesat |
| engaging and following up |
4.90/5 ★ |
"...With a data-driven approach, they have more control over the journey and are able to expand to new channels and turn a visitor who comes to their website into a loyal, engaged customer. ..." Case Study Freesat |
| Campaign Management with E-Mail, Social Media and Mobile |
4.84/5 ★ |
"...Acuitis now has a complete data and campaign management tool, focused on automation and personalization...." Case Study Acuitis |
| campaign analytics |
4.80/5 ★ |
"...Campaign dashboards. ..." Mapp Engage |
| Lead Analytics |
4.90/5 ★ |
"Learn How using Mapp, ePRICE is able to optimize the operations across their whole team, allowing them to spend more time on strategy and planning." https://mapp.com/wp-content/uploads/2021/11/ePRICE-case-study-EN.pdf |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.91/5 ★ |
"...With a data-driven approach, they have more control over the journey and are able to expand to new channels and turn a visitor who comes to their website into a loyal, engaged customer. ..." Case Study Freesat |
|
| engaging and following up |
4.91/5 ★ |
| Campaign Management with E-Mail, Social Media and Mobile |
4.84/5 ★ |
"...Acuitis now has a complete data and campaign management tool, focused on automation and personalization...." Case Study Acuitis |
|
| campaign analytics |
4.84/5 ★ |
| Lead Analytics |
4.90/5 ★ |
"Learn How using Mapp, ePRICE is able to optimize the operations across their whole team, allowing them to spend more time on strategy and planning." https://mapp.com/wp-content/uploads/2021/11/ePRICE-case-study-EN.pdf |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 494 insights from peers and experts to help you assess how these Mapp Engage use cases fit your Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We wanted a single technological solution that included all the necessary features for the activation of omnichannel marketing campaigns, without relying on multiple external suppliers. After a careful examination of various vendors, we decided to choose Mapp, a partner that we believe to be reliab...le and suitable to meet our growth needs. Mapp Cloud allows us to analyze and make the best use of the data in our possession, by activating marketing campaigns that will provide our customers with a hyper-personalized experience. |
|
Since working with Mapp Cloud, we have seen excellent results. We can now unify all our customer data from previously disparate sources and, with Mapp Intelligence, have insight-led customer data at our fingertips. This is driving business change. We look forward to developing our activity with Map...p over the coming months and years. |
|
|
Mapp understands our business and proactively develops ideas to help us grow. When we present them with a challenge, Mapp helps us generate new ideas on how to solve it. We are a small marketing team, so having a partner that can bring on board the latest thinking and best practice means we can ser...ve our customers better. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Gaetano Gasperini General Manager ePRICE |
We wanted a single technological solution that included all the necessary features for the activation of omnichannel marketing campaigns, without relying on multiple external suppliers. After a careful examination of various vendors, we decided to choose Mapp, a partner that we believe to be reliab...le and suitable to meet our growth needs. Mapp Cloud allows us to analyze and make the best use of the data in our possession, by activating marketing campaigns that will provide our customers with a hyper-personalized experience. |
|
Ilaria Morelli Digital Marketing Manager Vivienne Westwood |
Since working with Mapp Cloud, we have seen excellent results. We can now unify all our customer data from previously disparate sources and, with Mapp Intelligence, have insight-led customer data at our fingertips. This is driving business change. We look forward to developing our activity with Map...p over the coming months and years. |
|
Steven Doak Customer Marketing Manager Freesat |
Mapp understands our business and proactively develops ideas to help us grow. When we present them with a challenge, Mapp helps us generate new ideas on how to solve it. We are a small marketing team, so having a partner that can bring on board the latest thinking and best practice means we can ser...ve our customers better. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study AcuitisRead More |
|
|
Case Study Vivienne WestwoodRead More |
|
Case Study FlaconiRead More |
Popular Business Setting
for Mapp Engage
Top Industries
- Internet
- Marketing and Advertising
- Retail
Popular in
- Enterprise
- Mid Market
Peers used Mapp Engage to Enhance customer relationships and Acquire customers
Mapp Engage Alternatives
Peer and Expert Opinion on Features
for Mapp Engage
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (54) |
| Dashboard | Read Reviews (13) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Predictive analytics | Read Reviews (8) |
| Predictive intelligence | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (54) |
| Dashboard | Read Reviews (13) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Predictive analytics | Read Reviews (8) |
| Predictive intelligence | Read Reviews (7) |
IT and Other Capabilities
for Mapp Engage
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (21) |
| Data Import | Read Reviews (25) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (21) |
| Data Import | Read Reviews (25) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (14) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (14) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (27) |
| Analytics | Read Reviews (59) |
| Custom Reports | Read Reviews (62) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (27) |
| Analytics | Read Reviews (59) |
| Custom Reports | Read Reviews (62) |
Software Failure Risk Guidance
?for Mapp Engage
Overall Risk Meter
Top Failure Risks for Mapp Engage
Vendor Profile Details
HQ Location
9276 Scranton Rd. Suite 500 San Diego, CA 92121 United States of America
Employees
251-500
Social
Financials
PRIVATE
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