Manthan Customer360: Use-Cases, Insights and Reviews | 2026 Cuspera

Manthan RTI Analytics helped a leading US retail chain with $16B revenue and 500+ locations. The retailer faced frequent out of stock and overstock events, slow inventory visibility, and low customer... satisfaction. Manthan's real-time inventory system gave instant updates and dashboards. The solution increased revenue by $40M and cut inventory costs by 5%. The platform processed millions of transactions daily with zero downtime.
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A Mexican retail chain with over 230 stores used Manthan to improve its loyalty program. The company needed fast decisions because its products expire quickly. Manthan's solution helped the retailer ...manage loyalty rewards better. The result was a more successful loyalty program for the stores.
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Manthan helped a large Singapore supermarket improve in-store customer engagement. The retailer wanted to expand market baskets and offer digital, personalized experiences. Manthan installed beacons ...in the store's lighting system. These beacons sent real-time, personalized notifications to shoppers as they entered. The supermarket aimed to be seen as an innovative retailer using this technology.
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A Texas multi-brand grocer used Manthan's solution to send personalized newsletters. The grocer needed to make fast decisions because their products expire quickly. Personalized newsletters helped in...crease conversions. The solution targeted food and grocery shoppers. The case highlights the value of tailored communication in retail.
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Manthan helped an American grocer boost conversions with omnichannel personalized targeting. The grocer needed fast decisions because their products expire quickly. Manthan's solution enabled real-ti...me personalization across channels. As a result, the grocer saw higher conversion rates. The case highlights the value of data-driven marketing for food and grocery retailers.
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Future Group used Manthan to solve three big problems: connecting in-store and online, digitizing stores, and understanding what customers want. Manthan helped them use data for better assortment pla...nning and event planning. The solution also enabled personalized communication with shoppers. This led to smarter decisions for marketers and merchants. The case highlights how analytics improved store operations and customer engagement.
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