Product and Vendor News

Customer stories

Product Business Settings

Manthan Customer360 is popular in Retail, Apparel & Fashion industries and is widely used by .

Manthan Customer360 Product Overview

Manthan-customer360 is a cloud-based analytics software for marketers. It enables superior customer engagement through meaningful insights.

How satisfied the customers are with Manthan Customer360 use-cases

Reviews

"Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan." - Gartner Magic Quadrant BI & Analytics
"Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring." - The Forrester Wave, Customer Analytics Solutions, Q2 2018

Manthan Customer360 Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Manthan Customer360 testimonial

Gartner Magic Quadrant BI & Analytics

Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. Testimonial By Gartner Magic Quadrant BI & Analytics
Manthan Customer360 testimonial

The Forrester Wave, Customer Analytics Solutions, Q2 2018

Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. Testimonial By The Forrester Wave, Customer Analytics Solutions, Q2 2018
CUSTOMERS TESTIMONIALS
Manthan Customer360 testimonial

Gartner Magic Quadrant BI & Analytics

Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. Testimonial By Gartner Magic Quadrant BI & Analytics
Manthan Customer360 testimonial

The Forrester Wave, Customer Analytics Solutions, Q2 2018

Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. Testimonial By The Forrester Wave, Customer Analytics Solutions, Q2 2018

Leading US retail chain - Retail

Manthan RTI Analytics helped a leading US retail chain with $16B revenue and 500+ locations. The retailer faced frequent out of stock and overstock events, slow inventory visibility, and low customer... satisfaction. Manthan's real-time inventory system gave instant updates and dashboards. The solution increased revenue by $40M and cut inventory costs by 5%. The platform processed millions of transactions daily with zero downtime.

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Future Group - Retail

Manthan helped Future Group, a large Indian retailer, solve three big problems. They needed to connect in-store and online shopping, make stores more digital, and understand what customers want. Mant...han gave them tools for data-driven decisions in planning products, events, and personal messages. This made it easier for stores, marketers, and merchants to work smarter and meet customer needs.

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Charming Charlie - Apparel & Fashion

Manthan Analytics Platform helped Charming Charlie, a leading fashion jewelry and accessories retailer, solve data complexity and access issues. The company needed a single source of truth for busine...ss data across many stores. Manthan delivered a retail-centric analytics solution with pre-built dashboards and predictive features. Managers gained real-time insights and custom reporting, improving business agility and lowering costs. The platform enabled every decision maker to access analytics and actionable insights, supporting faster, data-driven decisions.

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an American grocer - Food And Grocery

Manthan helped an American grocer use omnichannel personalized targeting. The grocer needed fast decisions because their products expire quickly. Manthan's solution used AI to personalize offers and ...target customers across channels. This led to higher conversions for the grocer. The case shows the value of real-time, personalized marketing in food and grocery retail.

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A Texas multi-brand grocer - Food And Grocery

Manthan's personalized newsletter solution helped a Texas multi-brand grocer. The grocer needed to make fast decisions because their products expire quickly. They used personalized newsletters to rea...ch customers. This led to higher conversions. The solution focused on the food and grocery industry.

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A Mexican store with 230+ outlets - Food And Grocery

Manthan helped a Mexican store chain with over 230 outlets improve their loyalty program. The store needed fast decisions because their products expire quickly. Manthan's solution supported their foo...d and grocery business. The loyalty program became more successful after using Manthan's technology.

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lightning

Peers used Manthan Customer360 for sending & publishing communications and campaign management

Manthan Customer360 Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
AI Powered

3.55/5

Read Reviews (4)
Analytics

4.22/5

Read Reviews (36)
Custom Reports

4.04/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.55/5

Read Reviews (4)
Analytics

4.22/5

Read Reviews (36)
Custom Reports

4.04/5

Read Reviews (21)

Software Failure Risk Guidance

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for Manthan Customer360

Top Failure Risks for Manthan Customer360

Manthan Software Services Pvt. Ltd News

Executive
 

Manoj Agarwal as the new COO of Manthan Software

Manthan Software has appointed Manoj Agarwal as its new Chief Operating Officer. With over 20 years of experience in technology and retail, Manoj will lead Manthan's global operations, focusing on revenue and growth objectives. The company aims to enhance its global presence and technological advancements under his leadership.

Manthan Software Services Pvt. Ltd Profile

Company Name

Manthan Software Services Pvt. Ltd

Company Website

https://www.manthan.com/

HQ Location

No. 40/4, Lavelle Road, Bangalore, Karnataka 560001, IN

Employees

501-1000

Social

Financials

SERIES D