Manthan Customer360 Overview
This is a summary of the comprehensive capabilities and benefits of Manthan Customer360 based on over 134 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Manthan Customer360, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Manthan Customer360 is right for your needs? Our Cuspera AI engine can evaluate how Manthan Customer360 fits your specific business needs, industry, and context. Get your personalized assessment report today.
Manthan Customer360 supports business activities such as:
- Sending & Publishing Communications
- Campaign Management
- Engaging And Following Up
- Lifetime Value Management
- Cross Selling
Manthan Customer360 can help you with many business goals, such as Enhance Customer Relationships, Increase Average Basket Value, Improve ROI, Increase Customer Life Time Value, and Acquire Customers. As a solution, Manthan Customer360's capabilities include Personalization, and Dashboard.
Manthan Customer360 Retail Vertical is its biggest customer base.
Reviews
"Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. " - The Forrester Wave, Customer Analytics Solutions, Q2 2018
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Manthan Customer360 solved their Customer Data Platform needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Business Priorities
Enhance Customer Relationships and Increase Average Basket Value are the most popular business priorities peers achieved using Manthan Customer360.
Use Cases
Peers recommend Sending & Publishing Communications , Campaign Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Manthan Customer360.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sending & Publishing Communications |
4.03/5 ★ |
"...Model publishing layer Automated customer scoring schedule management...." Customer360: Customer Analytics Software |
| Campaign Management |
4.07/5 ★ |
"...Manages multiple models concurrently to support diverse marketing programs. ..." Customer360: Customer Analytics Software |
| campaign monitoring |
3.28/5 ★ |
"...Simplifies tracking of campaign lift, channel effectiveness and marketing ROI and bring accountability and agility to campaigns. ..." Customer360: Customer Analytics Software |
| Engaging And Following Up |
3.87/5 ★ |
"...Marketers identify personalization opportunities for real time engagement based on data-driven understanding of customer behavior. ..." Customer360: Customer Analytics Software |
| PEER EXPERIENCES | |
|---|---|
| Sending & Publishing Communications |
4.03/5 ★ |
"...Model publishing layer Automated customer scoring schedule management...." Customer360: Customer Analytics Software |
|
| Campaign Management |
4.07/5 ★ |
"...Manages multiple models concurrently to support diverse marketing programs. ..." Customer360: Customer Analytics Software |
|
| campaign monitoring |
4.07/5 ★ |
| Engaging And Following Up |
3.87/5 ★ |
"...Marketers identify personalization opportunities for real time engagement based on data-driven understanding of customer behavior. ..." Customer360: Customer Analytics Software |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 134 insights from peers and experts to help you assess how these Manthan Customer360 use cases fit your Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. Testimonial By The Forrester Wave, Customer Analytics Solutions, Q2 2018 |
|
|
Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. Testimonial By Gartner Magic Quadrant BI & Analytics |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Forrester Wave, Customer Analytics Solutions, Q2 2018 |
Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. Testimonial By The Forrester Wave, Customer Analytics Solutions, Q2 2018 |
|
Gartner Magic Quadrant BI & Analytics |
Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. Testimonial By Gartner Magic Quadrant BI & Analytics |
Popular Business Setting
for Manthan Customer360
Top Industries
- Retail
- Apparel & Fashion
Popular in
Peers used Manthan Customer360 to Enhance customer relationships and Increase average basket value
Peer and Expert Opinion on Features
for Manthan Customer360
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (6) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (6) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Manthan Customer360
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (21) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (21) |
Software Failure Risk Guidance
?for Manthan Customer360
Top Failure Risks for Manthan Customer360
Vendor Profile Details
Company Name
Manthan Software Services
Company Website
https://www.manthan.com/HQ Location
No. 40/4, Lavelle Road, Bangalore, Karnataka 560001, IN
Employees
501-1000
Social
Financials
SERIES D
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