MadCap Central Overview

MadCap Central optimizes publishing with cloud-based workflow management. Users can schedule a demo or start a 30-day free trial.

Use Cases

Customers recommend Content Management, Sending & Publishing Communications, Workflow Management, as the business use cases that they have been most satisfied with while using MadCap Central.

Other use cases:

  • Collaboration
  • Competitive Intelligence
  • Proposal & Quote Management
  • Lead Analytics
  • Contract Management
See all use cases See less use cases

Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using MadCap Central.

Other priorities:

  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

MadCap Central Use-Cases and Business Priorities: Customer Satisfaction Data

MadCap Central's features include Alerts: Popups & Notifications, Dashboard, and Widgets. and MadCap Central support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also MadCap Central analytics capabilities include Analytics, and Custom Reports.

Reviews

"...MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, manage workflows, schedule and automate processes, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review...." Peer review

Peer review evidence (same sources as the product rating summary)

"...MadCap Central is the first cloud-based platform for content and project management designed specifically for the documentation industry...." MadCap Software Introduces Industry-First Authoring for Chatbots and AI with Newest Releases of MadCap Central and MadCap Flare
"...MadCap Flare offers cutting-edge technical authoring and publishing capabilities with advanced features to maximize authoring efficiency, content reuse, and multi-channel publishing...." MadCap Software Introduces Industry-First Authoring for Chatbots and AI with Newest Releases of MadCap Central and MadCap Flare
"...MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, manage workflows, schedule and automate processes, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review...." Peer review

MadCap Central, Adobe Creative Cloud, Wordable, Chanty, Pics.io, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MadCap Central

Top Industries

  • Computer Software

Popular in

  • Enterprise

MadCap Central is popular in Computer Software, and is widely used by Enterprise,

MadCap Central Customer wins, Customer success stories, Case studies

Why is MadCap Central the best choice for Content Management?

What benefits does MadCap Central offer for Sending & Publishing Communications?

How can MadCap Central optimize your Workflow Management Workflow?

What solutions does MadCap Central provide for Collaboration?

How efficiently Does MadCap Central manage your Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well MadCap Central solved their Authoring and Publishing needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

 

Apteco Cuts Time to Deliver Online Help Using MadCap Software

Apteco has significantly reduced the time required to deliver online help and documentation by using MadCap Software's Flare and Flare Online. This adoption enables Apteco to provide modern, responsi...ve HTML5 help content, streamline translations, and enhance user experience with advanced search and multimedia features. The integration supports Apteco's agile software release cycle, reducing support calls and improving customer satisfaction.

Read on →
 

Jet Linx Delivers First-Class, FAA-Approved Airline Operations Manuals and Training Using MadCap Software

Jet Linx uses MadCap Flare to enhance its documentation process, delivering FAA-approved airline operations manuals across multiple platforms, including mobile devices and web browsers. This adoption... has reduced manual production time from weeks to days, improved compliance with FAA regulations, and facilitated content creation and management. The integration supports over 300 employees, offering easy access to critical information and streamlining operations.

Read on →
 

AMD - Semiconductors - Very Large

Santa Clara, USA

AMD used MadCap IXIA CCMS to manage technical documentation. Before, their team struggled with inconsistent content, high localization costs, and slow document production. After switching, AMD cut lo...calization costs by 50% and more than doubled writer productivity. The solution improved content reuse, brand consistency, and translation accuracy. AMD now publishes in up to 21 languages each month.

 

Anonymous U.S. utilities provider - Utilities - Very Large

USA

MadCap Create and Syndicate AI helped a major U.S. utilities provider cut content maintenance time by 75%. The company struggled with scattered, inconsistent training materials across teams and state...s. Centralizing content in MadCap's platform enabled standardization, faster updates, and easier reuse. Updates that once took days now take just hours. The provider manages over 4,000 documents for 8,000+ employees, improving accuracy and compliance.

 

Zylinc - Information Technology And Services - Small

Hellerup, Denmark

Zylinc used MadCap Flare to build a unified help website for its communications software. The new site brings together all product documentation, training, and onboarding content in one place. Zylinc...'s team can now create dual-purpose content for both self-support and classroom training. The responsive HTML5 design and robust search make it easy for users to find information. Flare's single-source publishing and version control features help Zylinc deliver consistent, up-to-date content across formats. Customer feedback highlights improved onboarding and support efficiency.

 

Zend Technologies - Computer Software - Medium

Cupertino, USA

Zend Technologies used MadCap Flare to publish online documentation for multiple products. Flare's single-source publishing helped Zend cut project time and manage hundreds of pages across web and mo...bile. The team used HTML5 and CSS to customize content and improve user experience. MadCap support and forums helped Zend quickly learn new skills. Zend now delivers help content anytime, anywhere, meeting customer needs for fast access.

Getting Started with MadCap Central

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Peers used MadCap Central for content management and sending & publishing communications

MadCap Central Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.21/5

Read Reviews (2)
Analytics

4.36/5

Read Reviews (13)
Custom Reports

4.22/5

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.21/5

Read Reviews (2)
Analytics

4.36/5

Read Reviews (13)
Custom Reports

4.22/5

Read Reviews (34)

Software Failure Risk Guidance

?

for MadCap Central

Overall Risk Meter

Low Medium High

Top Failure Risks for MadCap Central

MadCap Software, Inc News

Awards

Ars Logica Names IXIASOFT as Global CCMS Leader - IXIA CCMS

IXIASOFT, a MadCap Software company, has been recognized by Ars Logica as a global leader in component content management systems (CCMS). The IXIA CCMS excels in multi-channel publishing, scalability, taxonomy, semantics, and component lifecycle management, making it a top choice for business users and technologists.

M&A

IXIA CCMS Announces the Acquisition of AuthorBridge

IXIASOFT, a MadCap Software company, has acquired AuthorBridge from Stilo International. This acquisition enhances IXIASOFT's CCMS offerings by integrating AuthorBridge, a DITA-based web editing tool, to better serve non-DITA authors. The acquisition aligns with IXIASOFT's strategy to expand its product suite and strengthen its position in the CCMS market.

M&A

MadCap Software Announces Acquisition of Doc-To-Help from GrapeCity

MadCap Software has acquired Doc-To-Help from GrapeCity, enhancing its suite of content authoring tools. This acquisition includes all Doc-To-Help assets and intellectual property, and the product will now be based at MadCap's headquarters. The move aims to expand MadCap's offerings with a Microsoft Word-based authoring solution, complementing its existing XML-based tools.

M&A

MadCap Software Acquires IXIASOFT to Add Enterprise-Class DITA CCMS to Product Offerings, Expand Support for Customers Content Strategies

MadCap Software has acquired IXIASOFT, a leader in DITA component content management systems, to enhance its product offerings and support customers' content strategies. This acquisition positions MadCap Software to provide comprehensive solutions for developing, delivering, and managing content. IXIASOFT will operate as a wholly-owned subsidiary, expanding MadCap's global presence.

MadCap Software, Inc Profile

HQ Location

9191 Towne Centre Dr, 150, San Diego, California 92122, US

Employees

51-100

Social

Financials

PRIVATE