LogMeIn Pro Overview

LogMeIn Pro offers secure remote access for individuals and businesses, ensuring productivity from anywhere. Reliable tools allow easy connection to remote computers.

Use Cases

Customers recommend Collaboration, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using LogMeIn Pro.

Other use cases:

  • Product Marketing
  • Sending & Publishing Communications
  • Measuring Customer Satisfaction
  • Workflow Management
  • Training & Onboarding
  • Contact List Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using LogMeIn Pro.

Other priorities:

  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve ROI
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
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LogMeIn Pro Use-Cases and Business Priorities: Customer Satisfaction Data

LogMeIn Pro works with different mediums / channels such as Offline. Point Of Sale. Chat etc.

LogMeIn Pro's features include Personalization, Alerts: Popups & Notifications, and Recording. and LogMeIn Pro support capabilities include Email Support, Chat Support, 24/7 Support, etc. also LogMeIn Pro analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We are an organization supporting more than 40 local and non-local companies, so naturally we would want to get in get out remotely as quick as possible to ensure we are fully utilizing our time to provide customers Elite Customer Support...." Peer review by Elvis Williams, Network Operation Center Engineer, Bloomsburg University

LogMeIn Pro, Yodeck, SmartSign2go, ScreenCloud Digital Signage, Spectrio, etc., all belong to a category of solutions that help Digital Signage. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogMeIn Pro

Top Industries

  • Information Technology and Services
  • Computer Software
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

LogMeIn Pro is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

LogMeIn Pro Customer wins, Customer success stories, Case studies

How efficiently Does LogMeIn Pro manage your Collaboration?

Why is LogMeIn Pro the best choice for Engagement Management?

What solutions does LogMeIn Pro provide for Helpdesk Management?

Why is LogMeIn Pro the best choice for Product Marketing?

What Are the key features of LogMeIn Pro for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well LogMeIn Pro solved their Digital Signage needs. Cuspera uses 903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signage needs.

FUJIFILM - Consumer Electronics - Large

Rescue helped FUJIFILM resolve 69% of Asia Pacific customer support transactions remotely, totaling over 2 million cases per year. The remote support solution reduced field onsite costs and person ho...urs. FUJIFILM increased remote support usage from 27% to 41%. Customer satisfaction improved with predictive technical support. Rescue enabled FUJIFILM to offer new value-added services and open new revenue streams.

Read on →

Step 1 Software - Information Technology And Services - Small

LogMeIn Central and Rescue helped Step 1 Software boost security, productivity, and customer satisfaction. The company needed a secure, reliable IT support solution for small business clients. LogMeI...n Central enabled easy remote access and patch management, while Rescue provided instant support for computers and mobile devices. Troubleshooting time dropped by up to 5x, and staff needs decreased by 4–5x. These tools are now critical to Step 1 Software’s IT operations.

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Cobb Technologies - Information Technology And Services - Medium

GoTo Connect and LogMeIn Resolve helped Cobb Technologies manage phone systems and deliver remote support. Cobb Technologies, a leading copier dealer in Virginia, serves over 9,000 clients with offic...e technology and consultancy. The company needed to grow its managed services division. With GoTo solutions, they provided high service levels and met client needs. Deployment was easy and support was responsive.

Read on →

Telecom Technicians, Inc. - Information Technology And Services

LogMeIn Resolve helped Telecom Technicians, Inc. cut their tech stack by 80%. The company reduced IT spending by nearly 70%. Sam Kauffmann, IT manager, increased his capacity to support customers by ...50%. TTI now manages both company and customer equipment more easily. LogMeIn Resolve replaced multiple IT support tools with one solution.

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Wipro - Information Technology And Services - Very Large

LogMeIn Rescue and Rescue Lens integrated with Wipro's IT ecosystem to automate service desk operations. The solution enabled seamless remote support for both PC and mobile devices. Wipro saw a 25% r...eduction in on-desk visits using Rescue Lens for remote video support. Service desk agents improved first call resolution and productivity with automated ticketing and detailed reporting. The tools provided reliable end user interactions and enhanced agent efficiency.

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FUJIFILM - Consumer Electronics - Very Large

Rescue helped FUJIFILM resolve 69% of Asia Pacific customer support transactions remotely, totaling over 2 million cases per year. The remote support solution reduced field onsite costs and person ho...urs. FUJIFILM increased remote support usage from 27% to 41%. Customer satisfaction improved with predictive technical support. Rescue enabled FUJIFILM to offer new professional services and value-added support.

Read on →

Frequently Asked Questions(FAQ)

for LogMeIn Pro

What is LogMeIn Pro?

Logmein is a productivity tool for business users and customer service teams to securely connect with each other.

Using Logmein users can remotely connect to access computers, files, and applications from any device at any time. It helps to securely access remote desktops, store, share, and collaborate on files with one click, conveniently print documents from a remote computer to the nearest local printer and provides access to store passwords in a secure password vault. It uses chatbot and virtual customer assistant solution to engage with customers.

It uses industry standards for simple and secure access to apps, devices and data with redefined access based on user identity.

What is LogMeIn Pro used for?

LogMeIn Pro is a Digital Signage Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Engagement Management and Helpdesk Management .

What are the top features of LogMeIn Pro?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of LogMeIn Pro.

Who uses LogMeIn Pro?

LogMeIn Pro is used by Information Technology And Services, Computer Software and Computer & Network Security among other industries.

What are LogMeIn Pro alternatives?

Yodeck, SmartSign2Go, ScreenCloud Digital Signage and Spectrio are popular alternatives for LogMeIn Pro.

Where is LogMeIn Pro located?

LogMeIn Pro is headquartered at 320 Summer Street, Boston, MA 02210.
lightning

Peers used LogMeIn Pro for collaboration and engagement management

LogMeIn Pro Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (16)
Custom Reports

4.30/5 ★

Read Reviews (45)
Analytics

2.96/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (16)
Custom Reports

4.30/5 ★

Read Reviews (45)
Analytics

2.96/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for LogMeIn Pro

Overall Risk Meter

Low Medium High

Top Failure Risks for LogMeIn Pro

Logmein Inc News

Partnership

GoTo Creates New LogMeIn Partner Network to Specifically Serve MSPs, GSIs, and Resellers

GoTo has launched the LogMeIn Partner Network to provide tailored support, incentives, and training for MSPs, VARs, GSIs, and resellers. This new program aims to address the specific needs of partners working with LogMeIn products, offering resources like product training, certifications, and co-marketing opportunities. The initiative seeks to enhance partner growth and competitiveness in the market.

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Partnership

GoTo launches new LogMeIn Partner Network to drive MSP growth | ChannelPro

GoTo has launched the LogMeIn Partner Network, a new channel initiative aimed at boosting growth for IT partners and managed service providers (MSPs). This program provides access to GoTo's LogMeIn portfolio, including solutions like LogMeIn Resolve and Rescue, and offers tools, incentives, and resources to support resellers, MSPs, and global systems integrators. The initiative includes co-marketing opportunities, training, and tiered incentives to drive demand and revenue growth.

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Partnership

GoTo Launches New Logmein Partner Network

GoTo has launched the LogMeIn Partner Network to enhance collaboration with IT resellers, MSPs, and GSIs. This initiative offers AI-driven solutions like LogMeIn Resolve and Rescue, along with dedicated support, training, co-marketing opportunities, and reward programs. The network aims to strengthen GoTo's technology partner offerings and invites IT resellers to join for new resources and incentives.

Read more →
Product

GoTo Introduces New AI, Automation, and Management Features to Bolster IT Productivity and Business Value - Business Wire

GoTo introduces new AI, automation, and management features to enhance IT productivity and business value.

Read more →

Logmein Inc Profile

Company Name

Logmein Inc

Company Website

//logmein.com

Year Founded

2003

HQ Location

320 Summer Street, Boston, MA 02210

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO