Product Business Settings
Live800 is popular in Non-Profit Organization Management, Information Technology And Services, and Insurance industries and is widely used by Small Business, Enterprise, and Mid Market.
Live800 Product Overview
Live800 enhances customer engagement through its live chat platform, which integrates multichannel communication for seamless interaction. With over 16 years of experience, Live800 supports global enterprises by improving service efficiency and customer satisfaction. The platform's unique selling points include automatic customer distribution and frequent visitor identification, which streamline customer service operations. Live800 also offers intelligent and quick response capabilities, ensuring timely and effective customer interactions. Security is a priority, with features like dynamic password encryption and malicious brush protection safeguarding enterprise data. The mobile customer service functionality allows for flexible, on-the-go support, enhancing sales engagement and lead generation. Live800's global deployment ensures businesses can communicate effortlessly with customers worldwide, positioning it as a strategic tool for improving sales performance and customer service outcomes.
How satisfied the customers are with Live800 use-cases
Reviews
"...costs!. Maybe give it more advertising to be known since there are people who don't know about this...." Peer review by User
Live800 Customer Insights, Testimonials and Case Studies
Live800 Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Live800
Overall Risk Meter
Top Failure Risks for Live800
Chatcomm Technologies Co., Ltd. Profile
Company Name
Chatcomm Technologies Co., Ltd.
Company Website
https://en.live800.com/HQ Location
Floor 6, Building E3, Tianfu Software Park, Tianfu Avenue, High-Tech District, Chengdu ,Sichuan ,China
Employees
NA
Social
Financials
NA