Product Business Settings

Live800 is popular in Non-Profit Organization Management, Information Technology And Services, and Insurance industries and is widely used by Small Business, Enterprise, and Mid Market.

Live800 Product Overview

Live800 enhances customer engagement through its live chat platform, which integrates multichannel communication for seamless interaction. With over 16 years of experience, Live800 supports global enterprises by improving service efficiency and customer satisfaction. The platform's unique selling points include automatic customer distribution and frequent visitor identification, which streamline customer service operations. Live800 also offers intelligent and quick response capabilities, ensuring timely and effective customer interactions. Security is a priority, with features like dynamic password encryption and malicious brush protection safeguarding enterprise data. The mobile customer service functionality allows for flexible, on-the-go support, enhancing sales engagement and lead generation. Live800's global deployment ensures businesses can communicate effortlessly with customers worldwide, positioning it as a strategic tool for improving sales performance and customer service outcomes.

How satisfied the customers are with Live800 use-cases

Reviews

"...costs!. Maybe give it more advertising to be known since there are people who don't know about this...." Peer review by User

Live800 Customer Insights, Testimonials and Case Studies

lightning

Peers used Live800 for collaboration and engagement management

Live800 Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.26/5

Read Reviews (20)
Custom Reports

3.64/5

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.26/5

Read Reviews (20)
Custom Reports

3.64/5

Read Reviews (9)

Software Failure Risk Guidance

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for Live800

Overall Risk Meter

Low Medium High

Top Failure Risks for Live800

Chatcomm Technologies Co., Ltd. Profile

Company Name

Chatcomm Technologies Co., Ltd.

Company Website

https://en.live800.com/

HQ Location

Floor 6, Building E3, Tianfu Software Park, Tianfu Avenue, High-Tech District, Chengdu ,Sichuan ,China

Employees

NA

Social

Financials

NA