Lime Talk Overview
This is a summary of the comprehensive capabilities and benefits of Lime Talk based on over 98 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Lime Talk, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Lime Talk is right for your needs? Our Cuspera AI engine can evaluate how Lime Talk fits your specific business needs, industry, and context. Get your personalized assessment report today.
Lime Talk supports business activities such as:
- Helpdesk Management
- Engagement Management
- Contacts History
- Sending & Publishing Communications
- Digital Marketing
Lime Talk can help you with many business goals, such as Improve Internal Communications, Acquire Customers, and Increase Sales & Revenue. It can help manage these activities if you use Chat for these needs. As a solution, Lime Talk's capabilities include Widgets.
Lime Talk Education Vertical is its biggest customer base.
Reviews
"...It also helps our customer support to be more efficient...." Peer review by Kristina M., Accounting
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Lime Talk solved their Live Chat needs. Cuspera uses 98 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Lime Talk.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Contacts History , as the business use cases that they have been most satisfied while using Lime Talk.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.34/5 ★ |
"...It also helps our customer support to be more efficient...." Peer review by Kristina M., Accounting |
| Engagement Management |
3.79/5 ★ |
"...We have only positive experience - the web app offers great functionality, visual look and user interaction is very smooth and responsive...." Peer review by Lenka M., Education |
| engaging and following up |
3.29/5 ★ |
"...Engage the attention of your visitors...." Chat for web or e-shop |
| Contacts History with Chat |
3.42/5 ★ |
"...You can add more chat operators and it is possible to see their message history with customers...." Peer review by Michal P., Customer Centre Specialist, Education |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.34/5 ★ |
"...It also helps our customer support to be more efficient...." Peer review by Kristina M., Accounting |
|
| Engagement Management |
3.79/5 ★ |
"...We have only positive experience - the web app offers great functionality, visual look and user interaction is very smooth and responsive...." Peer review by Lenka M., Education |
|
| engaging and following up |
3.79/5 ★ |
| Contacts History with Chat |
3.42/5 ★ |
"...You can add more chat operators and it is possible to see their message history with customers...." Peer review by Michal P., Customer Centre Specialist, Education |
|
Popular Business Setting
for Lime Talk
Top Industries
- Education
- Real Estate
- Accounting
Popular in
- Small Business
- Mid Market
Peer and Expert Opinion on Features
for Lime Talk
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (6) |
IT and Other Capabilities
for Lime Talk
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2) |
| Data Import | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2) |
| Data Import | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Lime Talk
Top Failure Risks for Lime Talk
Vendor Profile Details
Company Name
Lime Inspirations
Company Website
https://www.limetalk.com/en/HQ Location
85 2nd St, San Francisco, California 94105, US
Employees
NA
Financials
NA
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