Kubaru Overview

Kubaru is a native Salesforce application designed to optimize the way teams distribute leads, cases and all other standard and custom objects. Whether you're a sales manager seeking to increase pipeline velocity and ensure leads never go unworked, a customer service director looking to reduce ticket response time and achieve customer satisfaction goals, or an operations manager focused on process efficiency, Kubaru offers the flexibility and power you need.

This is a summary of the comprehensive capabilities and benefits of Kubaru based on over 50 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Kubaru, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Kubaru is right for your needs? Our Cuspera AI engine can evaluate how Kubaru fits your specific business needs, industry, and context. Get your personalized assessment report today.

Kubaru supports business activities such as:

  • Performance Management
  • Lead Engagement
  • Conversion Management
  • Lead Routing

It can help manage these activities if you use E-Mail Mobile Offline etc. for these needs. As a solution, Kubaru's capabilities include Recording, and Alerts: Popups & Notifications.

Kubaru Management Consulting Vertical is its biggest customer base.

Kubaru Reviews

11 buyers and buying teams have used Cuspera to assess how well Kubaru solved their CRM needs. Cuspera uses 50 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Use Cases

Peers recommend Performance Management , Lead Engagement , Conversion Management , as the business use cases that they have been most satisfied while using Kubaru.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Performance Management

3.99/5 ★

Read Reviews (2)

"...Optimize performance by managing the number of records assigned to each rep...." Advanced Lead and Case Assignment Features for Salesforce
Lead Engagement with E-Mail and Mobile

3.59/5 ★

Read Reviews (1)

"...Automated mobile, desktop, and email notifications ensure employees respond promptly to Leads and Cases. ..." Advanced Lead and Case Assignment Features for Salesforce
Conversion Management

3.23/5 ★

Read Reviews (1)

"...Nothing is more critical to lead conversion rates than response time...." Advanced Lead and Case Assignment for Salesforce
PEER EXPERIENCES
Performance Management

3.99/5 ★

Read Reviews (2)

"...Optimize performance by managing the number of records assigned to each rep...." Advanced Lead and Case Assignment Features for Salesforce
Lead Engagement with E-Mail and Mobile

3.59/5 ★

Read Reviews (1)

"...Automated mobile, desktop, and email notifications ensure employees respond promptly to Leads and Cases. ..." Advanced Lead and Case Assignment Features for Salesforce
Conversion Management

3.23/5 ★

Read Reviews (1)

"...Nothing is more critical to lead conversion rates than response time...." Advanced Lead and Case Assignment for Salesforce

Customer Stories

 

The Loan Store - Financial Services - Medium

Tucson, USA

Kubaru helped The Loan Store automate case distribution in Salesforce. The company eliminated manual assignment of records. Cases are now routed by skill, priority, and workload. This improved operat...ional efficiency and reduced response times. Team morale increased due to balanced workloads and more transparency. The Loan Store now delivers faster, more reliable service to its partners.

Read more →
 

Ooma - Telecommunications - Medium

Sunnyvale, USA

Ooma used Kubaru to automate lead assignment and speed up sales response. Lead response time dropped by over 20%. Ooma hit an industry benchmark with response times under five minutes. Lead conversio...ns increased by more than 10%. Automation eliminated manual assignments and improved team satisfaction. Ooma now tracks and reassigns leads automatically, boosting efficiency and data accuracy.

Read more →
 

Exclaimer - Computer Software - Medium

Farnborough, UK

Exclaimer used Kubaru to fix slow and manual record assignments in Salesforce. They centralized assignment logic and automated routing for cases, opportunities, and tasks. This cut assignment time fr...om hours to seconds. Managers saved time by removing manual distribution. Team morale improved with fairer task allocation. Exclaimer now scales record assignments easily and responds to cases faster.

Read more →
 

Conga - Computer Software - Large

Broomfield, USA

Kubaru helped Conga automate over 200,000 lead assignments. Conga increased speed-to-lead by 40% with Kubaru. Managers saved time by eliminating manual record distribution. Team accountability improv...ed with SLA notifications. Customers now connect faster with the right representative. Conga calls Kubaru a critical tool for their business.

Read more →

Scott Merselis Sr Manager, Marketing Operations - Marketing And Advertising

Kubaru is a Salesforce app for automated case and lead assignment. Scott Merselis, Sr Manager of Marketing Operations, used Kubaru at two organizations. He found it easy to use and quick to set up. T...he operations teams liked its simple maintenance. He praised Kubaru's responsive and helpful support staff.

Read more →

Based on peer insights

Cuspera recommends Kubaru for

Use Cases Performance Management , Lead Engagement , Conversion Management
Medium E-Mail, Mobile, Offline
Features Recording, Alerts: Popups & Notifications
Industries Management Consulting

Popular Business Setting

for Kubaru

Top Industries

  • Management Consulting

Popular in

Peer and Expert Opinion on Features

for Kubaru

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.84/5 ★

Read Reviews (11)
Alerts: popups & Notifications

3.78/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

3.84/5 ★

Read Reviews (11)
Alerts: popups & Notifications

3.78/5 ★

Read Reviews (5)

IT and Other Capabilities

for Kubaru

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (13)
Data Export

3.84/5 ★

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (13)
Data Export

3.84/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.94/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.94/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.94/5 ★

Read Reviews (1)
Analytics

2.94/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.94/5 ★

Read Reviews (1)
Analytics

2.94/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Kubaru

Top Failure Risks for Kubaru

Vendor Profile Details

Company Name

Kubaru

Company Website

//kubaru.io

HQ Location

9620 Northeast Tanasbourne Dr Suite 300, Hillsboro, OR 97124

Employees

1-10

Social

Linkedin

Financials

PRIVATE