Kitewheel Overview
This is a summary of the comprehensive capabilities and benefits of Kitewheel based on over 551 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Kitewheel, RichRelevance, Algonomy Omnichannel Personalization, Coveo, etc., all belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Kitewheel is right for your needs? Our Cuspera AI engine can evaluate how Kitewheel fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kitewheel supports business activities such as:
- Engagement Management
- Helpdesk Management
- Loyalty Management
- Advertisement
- Proposal & Quote Management
Kitewheel can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Brand Engagement, Improve Digital And Social Presence, etc. It can help manage these activities if you use Website Social Media Phone Calls etc. for these needs. As a solution, Kitewheel's capabilities include Personalization.
Reviews
"...Improved engagement Lift in click-through, open rates, dwell time, and page visits. ..." Ford Customer Journey AdTech/MarTech Case Study
Cuspera Reviews
14 buyers and buying teams have used Cuspera to assess how well Kitewheel solved their Personalization needs. Cuspera uses 551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Kitewheel.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Loyalty Management , as the business use cases that they have been most satisfied while using Kitewheel.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Website and Social Media |
4.95/5 ★ |
"...Improved engagement Lift in click-through, open rates, dwell time, and page visits. ..." Ford Customer Journey AdTech/MarTech Case Study |
| engaging and following up |
4.92/5 ★ |
"...A tagging capability allowed the brand to create user profiles against their site engagement...." Financial Organization Customer Journey Case Study |
| Helpdesk Management with Phone Calls, E-Mail, Mobile and Website |
4.90/5 ★ |
"...All of these factors made it nearly impossible for call center reps to deliver personalized interactions at scale...." Personalized Consumer Journeys, Easyjet Case Study |
| Loyalty Management with Mobile, Omnichannel, Social Media, Mobile App, Offline and On Premises |
4.25/5 ★ |
"...73% of consumers see loyalty programs as a way for brands to show loyalty to their customers, while 66% of marketers perceive loyalty programs to be a way for customers to show their loyalty to a brand (Kitewheel). ..." 22 Interesting Customer Loyalty Facts & Statistics |
| customise loyalty program |
3.42/5 ★ |
"...73% of consumers see loyalty programs as a way for brands to show loyalty to their customers, while 66% of marketers perceive loyalty programs to be a way for customers to show their loyalty to a brand (Kitewheel). ..." 22 Interesting Customer Loyalty Facts & Statistics |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Website and Social Media |
4.95/5 ★ |
"...Improved engagement Lift in click-through, open rates, dwell time, and page visits. ..." Ford Customer Journey AdTech/MarTech Case Study |
|
| engaging and following up |
4.95/5 ★ |
| Helpdesk Management with Phone Calls, E-Mail, Mobile and Website |
4.90/5 ★ |
"...All of these factors made it nearly impossible for call center reps to deliver personalized interactions at scale...." Personalized Consumer Journeys, Easyjet Case Study |
|
| Loyalty Management with Mobile, Omnichannel, Social Media, Mobile App, Offline and On Premises |
4.25/5 ★ |
"...73% of consumers see loyalty programs as a way for brands to show loyalty to their customers, while 66% of marketers perceive loyalty programs to be a way for customers to show their loyalty to a brand (Kitewheel). ..." 22 Interesting Customer Loyalty Facts & Statistics |
|
| customise loyalty program |
4.25/5 ★ |
25+ more Business Use Cases
Our AI advisor, Wyz, harnessed 551 insights from peers and experts to help you assess how these Kitewheel use cases fit your Personalization needs.
Frequently Asked Questions(FAQ)
for Kitewheel
What is Kitewheel?
What is Kitewheel used for?
What are Kitewheel alternatives?
Where is Kitewheel located?
Peers used Kitewheel to Enhance customer relationships and Acquire customers
Kitewheel Alternatives
Peer and Expert Opinion on Features
for Kitewheel
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (101) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (101) |
IT and Other Capabilities
for Kitewheel
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (17) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (17) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (54) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (54) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (30) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (30) |
Software Failure Risk Guidance
?for Kitewheel
Overall Risk Meter
Top Failure Risks for Kitewheel
Vendor Profile Details
Company Name
Kitewheel
Company Website
https://kitewheel.com/HQ Location
Boston, MA
Employees
11-50
Social
Financials
PRIVATE
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