Kitewheel is a Customer Journey and Experience Software. Kitewheel Customer Journey Hub orchestrates marketing and sales technologies to provide contextual interactions throughout the touchpoints. It enables marketers to target individual customers in real-time and helps them in creating optimized customer journeys.
Kitewheel provides various features, such as personalized interactions, real-time analytics, and journey process testing. The company provides its solutions through the cloud deployment model.
With Kitewheel, the users can measure the ROI of their customer journeys in real-time and also integrate their journey results into their current reporting flow. Kitewheel’s Metrics dashboard allows journey monitoring and reporting needs with simple visualizations. Kitewheel provides a powerful processing engine that allows users to move past segments and campaigns and drive appropriate and related customer experiences. With functions that can happen in milliseconds, Kitewheel makes sure that conversations are provided at the right content, at the right cadence through the right channel.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Kitewheel solves your Personalization needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
"...Actionable social insights Consumers are engaged at an individual level to drive long-term advocacy.
Customer Journey Map Example, Coca Cola
engaging and following up
"...Major airline guides the customer journey with real-time, dynamic email and call center communications...."
Personalized Consumer Journeys, Easyjet Case Study
"...For consumers coming directly to Allianz s website to request a quote, batch processes again proved to be inadequate...."
Multi Channel Marketing System
proposal & quote management
+25 more business use cases
Our AI advisor, Wyz, harnessed 734 insights from peers and experts to help you assess how these Kitewheel use cases fit your Personalization needs.
IT and Other Capabilities
Top Failure Risks for Kitewheel