Juris Astra Overview
Juris-astra provides a comprehensive telephony solution with ACD, IVR, and dialler features. Both inbound and outbound call management are supported by Juris Astra.
Use Cases
Customers recommend Engagement Management, Contact List Management, Call Recording, as the business use cases that they have been most satisfied with while using Juris Astra.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Juris Astra.
Juris Astra Use-Cases and Business Priorities: Customer Satisfaction Data
Juris Astra works with different mediums / channels such as Phone Calls. E-Mail. and Text SMS.
Juris Astra's features include Recording. and Juris Astra support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Juris Astra analytics capabilities include Analytics, and Custom Reports.
Peer review evidence (same sources as the product rating summary)
"...Juris Contact manages your customer interactions through phone, fax, email, and SMS...." Complete contact centre telephony solution Juris Astra JurisTech
"...Juris Contact manages your customer interactions through phone, fax, email, and SMS...." Complete contact centre telephony solution Juris Astra JurisTech
"...Juris Astra Quality Management System (QMS) voice logger provides monitoring and recording of live calls, agent grading/scoring from the calls, search and playback of the recording, as well as direct interaction between supervisors and agents on call using whisper and barge-in...." Complete contact centre telephony solution Juris Astra JurisTech
Juris Astra, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Juris Astra Customer wins, Customer success stories, Case studies
How can Juris Astra enhance your Engagement Management process?
Juris Astra Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (1) |
Software Failure Risk Guidance
?for Juris Astra
Top Failure Risks for Juris Astra
Juris Technologies Sdn Bhd News
JurisTech Named Asia's Best Lending Solution at the Euromoney Awards ...
JurisTech has been awarded Asia's Best Lending Solution at the Euromoney Awards for Excellence 2026. This recognition highlights JurisTech's innovative use of AI, decision intelligence, and cloud-native technology to enhance lending processes for financial institutions across Asia. The company's Origination Suite and AI platforms have significantly improved operational efficiency and credit decisioning for clients like Alliance Bank and a government-backed SME lender.
Asia's best lending solution 2026: JurisTech
JurisTech was recognized as Asia's best lending solution for 2026 by Euromoney. The company offers a comprehensive credit management suite, integrating AI in underwriting and credit intelligence. Their platform supports the entire lending journey, from onboarding to recovery, and has shown significant improvements in processing times and accuracy for clients like Alliance Bank and a government-backed SME lender.
Juris Technologies lands two wins at Malaysia Technology Excellence ...
Juris Technologies won two awards at the Malaysia Technology Excellence Awards 2026 for its Juris Origination system, recognized in the Enterprise Software - Financial Technology and Fintech - Banking categories. The system integrates AI and ML for real-time behavioral scoring, reducing manual processing time by over 60% and enhancing financial inclusion. It also features a Shariah-compliant engine and automates compliance with Bank Negara Malaysia regulations.
News Archives JurisTech
JurisTech has achieved ISO/IEC 27001:2022 certification and SOC 2 Type 2 attestation, reinforcing its commitment to providing secure and reliable technology solutions for banks and financial institutions.
Juris Technologies Sdn Bhd Profile
Company Name
Company Website
https://juristech.net/juristech/HQ Location
Level 25, Tower B Vertical, Bangsar South, No. 8, Jalan Kerinchi, Kuala Lumpur, 59200, MY
Employees
11-50
Social
Financials
PRIVATE
