Intrado Press Releases: Advancing 911 & Public Safety
Intrado and AT&T have strengthened their collaboration to enhance next-generation 9-1-1 emergency communications. The partnership focuses on integrating Intrado's technology with AT&T's wireless and ...VoIP services to improve public safety communication systems.
Intrado and AT&T Strengthen Longstanding Collaboration to Support NG 9 ...
Intrado and AT&T have strengthened their collaboration to enhance next-generation emergency communications using Intrado’s NG Nexus platform. This integration aims to improve emergency response cap...abilities by optimizing routing and location accuracy, aligning with FCC's NG 9-1-1 regulations. The partnership leverages Intrado's expertise to support AT&T's wireless and VoIP services, ensuring compliance and reliability in emergency communications.
Intrado Launches Portfolio of AI-Enabled Solutions for Next Generation Emergency Communications Modernization
Intrado has launched a portfolio of AI-enabled, cloud-native solutions aimed at modernizing emergency communications for Public Safety Answering Points (PSAPs). The offerings, including VIPER NextGen..., VIPER Answer, and VIPER NextGen Cloud Backup, enhance call handling, automate non-emergency call processes, and ensure operational continuity. These solutions aim to improve efficiency and resilience in emergency response operations.
Intrado Launches Portfolio of AI-Enabled Solutions for Next Generation Emergency Communications Modernization
Intrado launched a portfolio of AI-enabled solutions for emergency communications modernization. The offerings, including VIPER NextGen, VIPER Answer, and VIPER NextGen Cloud Backup, aim to enhance e...mergency response operations with cloud-native infrastructure and AI-powered automation. These solutions support Public Safety Answering Points (PSAPs) by streamlining workflows, improving resiliency, and integrating AI for efficient call handling and non-emergency call automation.
9?1?1 to Campus-Wide Action: Extending Emergency Protection with Intrado ERS and OneAlert
Intrado has integrated its Emergency Response Services (ERS) with OneAlert to enhance campus-wide emergency protection. This integration allows real-time notifications across multiple channels during... emergencies, ensuring compliance with Karis Law and RAY BAUMs Act. The system provides a unified safety ecosystem, enabling faster, coordinated responses without additional hardware complexity.
From Alert to Action: End?to?End Emergency Processes and Compliance with Intrado ERS and OneAlert
Intrado has enhanced its emergency response capabilities by integrating its OneAlert platform with the Emergency Routing Service (ERS). This integration allows organizations to send rapid, multimodal... alerts during emergencies, ensuring swift communication with first responders and internal teams. The combined solution is designed to improve safety across various sectors, including healthcare and education, by providing precise location data and seamless notification processes.
Intrado released a software update on March 2, 2026, to address a critical path traversal vulnerability (CVE-2026-6074) in its 911 Emergency Gateway (EGW) versions 5.x, 6.x, and 7.x. This vulnerabili...ty could allow unauthorized access to read, modify, or delete files. Intrado has contacted customers to coordinate the patch application.
Intrado Upgrades Columbus, OH 911 Services with NG911 Multi-Media and AI-based Text Translation
Intrado has upgraded Columbus, OH's 911 services with NG911 technologies, including multi-media sharing and AI-based text translation. These enhancements improve emergency response times and situatio...nal awareness, particularly benefiting the city's multicultural community. The Text-2-911 Translation detects languages in real-time, aiding non-English speakers, while multimedia capabilities allow live video sharing from emergencies, enhancing first responders' effectiveness.
Intrados AI Voice Translation and Transcription Technology Speeds 9-1-1 Response
Intrado has launched AI-powered Voice-to-Text translation and transcription technology to enhance 9-1-1 response efficiency. This solution supports over 40 languages, enabling seamless communication ...for public safety answering points (PSAPs) across the U.S. and Canada. It integrates with both legacy and Next Generation 9-1-1 networks, providing real-time language translation and transcription to improve emergency call handling and dispatch accuracy.
Intrado's ECaTS Improves PSAP Efficiency and Planning
Intrado has enhanced its Emergency Call Tracking System (ECaTS) with a new user interface and end-to-end integration, improving 9-1-1 analytics and reporting. The platform now supports over 200 repor...t types, leveraging NG9-1-1 technology for comprehensive emergency response insights. These upgrades aim to optimize PSAP efficiency, improve incident management, and reduce response times.
Intrado Introduces 9-1-1 GIS Solution to Optimize Emergency Call ...
Intrado has entered a strategic reseller agreement with Bradshaw Consulting Services (BCS) to introduce TheAddresser, a cloud-based NG9-1-1 solution. This tool enhances emergency call routing by prov...iding accurate, validated address information, automating data validation, and supporting GIS data management. The collaboration aims to improve emergency response outcomes by ensuring data consistency across jurisdictions.
Intrado and Toyota Connected Deliver i3-Compliant Advanced Automatic Collision Notification Data Directly to PSAPs
Intrado and Toyota Connected have partnered to deliver Advanced Automatic Collision Notification (AACN) data to public safety answering points (PSAPs) via AT&T's ESInet. This collaboration enhances e...mergency response by providing telematics data such as crash details and vehicle location, enabling faster deployment of emergency resources. The technology will be available on select 2026 Toyota and Lexus models in the U.S.
Intrado Appoints Lou Blatt as Chief Product Officer
Intrado has appointed Lou Blatt as Chief Product Officer to lead product strategy and innovation in Next Generation 9-1-1 and public safety solutions. Blatt brings extensive experience from roles at ...Vonage, OpenText, and Genesys, aiming to enhance Intrado's emergency communications technology with AI and cutting-edge innovations.
Awards, Recognitions, and Industry Achievements of InterCall Reservationless-Plus
Intrado Named Winner in Fast Company's 2026 World Changing Ideas Awards
Intrado was recognized as a winner in Fast Company's 2026 World Changing Ideas Awards for its AI-powered Text-to-9-1-1 translation technology. This solution enables real-time communication between em...ergency dispatchers and non-English speakers, supporting over 54 languages, and is built on Intrado's VIPER platforms. The award highlights Intrado's impact in improving emergency response by breaking down language barriers.
Intrado Named Winner in Fast Company’s 2026 World Changing Ideas Awards
Intrado won Fast Company’s 2026 World Changing Ideas Award for its Text-to-9-1-1 AI translation technology, which enhances emergency communication by supporting over 54 languages. This solution, bu...ilt on Intrado’s VIPER platforms, facilitates real-time communication for public safety agencies, improving response times and inclusivity.
Intrado OneAlert Wins Best Innovation in Security & Compliance at Enterprise Connect 2026
Intrado OneAlert has won the Best Innovation in Security & Compliance award at Enterprise Connect 2026. This recognition highlights Intrado's commitment to providing secure and reliable communication... solutions. Intrado OneAlert is a unified mass notification platform that integrates various technologies to enhance safety and communication management for organizations.
Intrado has been awarded the 2026 BIG Innovation Award for its AI text translation functionality, highlighting its commitment to innovative solutions. This award recognizes Intrado's efforts in pushi...ng technological boundaries and delivering impactful solutions for customers and partners.
