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Make (Formerly Integromat)
Make (Formerly Integromat) Tag Management 4.82 1,045 reviewer insights

Make (Formerly Integromat): Workflow Automation and Support Team Efficiency

AI automation you can visually build and orchestrate in real time

Make (Formerly Integromat) helps support teams automate workflows and manage campaigns. Teams use it to automate campaign management, allowing them to manage tasks. They also run it for knowledge management and self-service support, helping users find answers independently.

Is Make (Formerly Integromat) right for your team? Compare with Coneksion

Seen most for

Reported results

Typical customer

Large and mid-size companies

63% of customer stories; 47% from information technology and services.

What teams use Make (Formerly Integromat) for

Explore Make (Formerly Integromat) use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
Also used for
Customer service and support Stellantis &You UK Customer Experience Management
Emerging use
Sommo Marketing Automation
Emerging use
AUDITSU Lead Generation
Emerging use
Self-service support Perk Help Desk
Emerging use
TripleTen Marketing Automation
Emerging use
AUDITSU Content Marketing
Emerging use
4Spot Consulting Help Desk
Emerging use
Content management Fonds Finanz Social Media Marketing
Emerging use
Backup management FranklinCovey Data Security
Emerging use
CMCC Foundation Business Intelligence
Emerging use

Other use cases

Make (Formerly Integromat) capabilities

Explore Make (Formerly Integromat) capabilities and related topics most often mentioned in customer evidence. Click a capability to read the supporting evidence.

Who uses Make (Formerly Integromat)

IndustriesAggregated usage insights
Information Technology and Services: 29%Education: 10%Automotive: 8%Marketing and Advertising: 7%Computer Software: 6%Other industries: 40%
  • Other industries40%
Company sizeAggregated usage insights
Small business: 55%Enterprise: 24%Mid-market: 21%
  • Small business55%
  • Enterprise24%
  • Mid-market21%

Make (Formerly Integromat) customer stories

Results reported in published case studies.

Wing Assistant

Information Technology And Services · Medium

Make helped Wing Assistant cut newsletter production time from four days to just a few hours. The team automated news gathering, curation, and formatting using Make, ChatGPT, and Airtable...

Make helped Wing Assistant cut newsletter production time from four days to just a few hours. The team automated news gathering, curation, and formatting using Make, ChatGPT, and Airtable. Data syncing between Pipedrive, Customer.io, and billing platforms is now fully automated. Manual errors and repetitive tasks are gone. Wing Assistant now sends newsletters more often and updates customer data with zero manual effort.

Wemolo

Information Technology And Services · Medium
7x projects

Make and Make Grid helped Wemolo cut manual work and manage 7 times more projects. The team mapped 900 workflows and automated over 500 daily tasks. Before, small changes caused workflow ...

Make and Make Grid helped Wemolo cut manual work and manage 7 times more projects. The team mapped 900 workflows and automated over 500 daily tasks. Before, small changes caused workflow failures and manual rework. With Make Grid, Wemolo gained visual clarity, reduced errors, and sped up updates from days to hours. Employee confidence in process changes improved, supporting faster growth.

Stellantis &You UK

Automotive · Large

Make helped Stellantis &You UK analyze over 47,000 customer messages and auto-close 18,000 using AI. The automation saved 151 hours of manual work in one year. The solution improved Net P...

Make helped Stellantis &You UK analyze over 47,000 customer messages and auto-close 18,000 using AI. The automation saved 151 hours of manual work in one year. The solution improved Net Promoter Score by making communication a top satisfaction driver. Non-technical staff built and managed AI-powered workflows for customer support. Make’s platform enabled compliance with GDPR and ensured data privacy.

Sommo

Information Technology And Services · Small
5x active users on their website

Make helped Sommo generate 500-800 extra leads each month using no-code automation. Sommo built an AI-powered SRS generator with Make, launching it in just one day. The tool increased act...

Make helped Sommo generate 500-800 extra leads each month using no-code automation. Sommo built an AI-powered SRS generator with Make, launching it in just one day. The tool increased active users on their website by 5x and doubled average engagement time. Client communication improved, letting projects move straight to design and development. Sommo saw up to a 3% lead-to-client conversion rate with this solution.

AUDITSU

Information Technology And Services · Small
90 min saved per piece

Make helped AUDITSU, a UK-based accessibility compliance startup, secure £200,000 in pre-seed funding. Founder Jason Crispin built an automated go-to-market system using Make, replacing t...

Make helped AUDITSU, a UK-based accessibility compliance startup, secure £200,000 in pre-seed funding. Founder Jason Crispin built an automated go-to-market system using Make, replacing the need for a 10-person sales team. The automation monitored job boards, qualified leads, and managed outreach, impressing VCs with its efficiency. Thousands of leads were processed automatically, and content creation was streamlined, saving 90 minutes per piece. Make enabled AUDITSU to prove market traction before launch and win vital investment.

Perk

Travel & Transportation · Large

Make helped Perk empower over 1,800 non-technical employees to build their own automations. Perk used Make to eliminate manual tasks and drive efficiency across global teams. The company ...

Make helped Perk empower over 1,800 non-technical employees to build their own automations. Perk used Make to eliminate manual tasks and drive efficiency across global teams. The company offered training so departments could automate workflows without engineering support. Make's easy integrations and pricing made it the right choice. Perk is now creating 'automation engineer' roles to embed automation skills in every department.

Make (Formerly Integromat) activities

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Make (Formerly Integromat)

What is Make (Formerly Integromat)?

Integromat is a powerful integration platform that allows visualizing, design and automating the work in minutes by connecting to favorite apps, services and devices with each other without having any programming skills. It helps to automate the workflow and save time.

Integromat helps with a visual builder to integrate apps and automate workflows in minutes. Connects to any App or API and allows anyone to automate their work and tasks. It can easily see what and when data was processed, sum up multiple values or move a date value over a few days, easily choose to retrieve data from the past or from after activation, divide the scenario into multiple routes and process the data within each route differently, easily create an error handler route with custom logic and filters for any module and more.

Some of its features include connecting to any app or service, visualizing everything that’s done, execution history, live execution, scheduling, discretion, automatic error handling and more.

What is Make (Formerly Integromat) used for?

Make (Formerly Integromat) is a Tag Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Helpdesk Management and Sending & Publishing Communications .

What are the top features of Make (Formerly Integromat)?

Personalization, Ticketing and Templates are some of the top features of Make (Formerly Integromat).

Who uses Make (Formerly Integromat)?

Make (Formerly Integromat) is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Make (Formerly Integromat) alternatives?

Coneksion, APPSeCONNECT, Flowgear and Sakari are popular alternatives for Make (Formerly Integromat).

Where is Make (Formerly Integromat) located?

Make (Formerly Integromat) is headquartered at Voctarova 2449/5 180 00 Prague 8 Czech Republic, Europe.

Make Profile

Company Name

Make

Company Website

https://www.make.com/en/

HQ Location

Voctarova 2449/5 180 00 Prague 8 Czech Republic, Europe

Employees

11-50

Social

Financials

PRIVATE