inQuba Engage Overview
This is a summary of the comprehensive capabilities and benefits of inQuba Engage based on over 147 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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inQuba Engage supports business activities such as:
- Engaging And Following Up
- Customer Case Management
- Customer Feedback Management
- Social Media Management
- Lifetime Value Management
inQuba Engage can help you with many business goals, such as Enhance Customer Relationships, Establish Thought Leadership, and Acquire Customers. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, inQuba Engage's capabilities include Personalization.
Reviews
"...inQuba Engage was designed from the ground up as an omni-channel solution, and this capability allows the customer experience professional to communicate with customers through their preferred channels: email, web and mobile technologies...." inQuba Engage
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well inQuba Engage solved their business needs. Cuspera uses 147 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Establish Thought Leadership are the most popular business priorities peers achieved using inQuba Engage.
Use Cases
Peers recommend Engaging And Following Up , Customer Case Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using inQuba Engage.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engaging And Following Up |
4.69/5 ★ |
"...inQuba Engage was designed from the ground up as an omni-channel solution, and this capability allows the customer experience professional to communicate with customers through their preferred channels: email, web and mobile technologies...." inQuba Engage |
| Customer Case Management with Social Media |
3.99/5 ★ |
"...inQuba offers a single CX platform where Engage is integrated with VoC, Case Management and Social Media modules, and also integrates seamlessly with your existing CRM solution. ..." inQuba Engage |
| Customer Feedback Management with Social Media and E-Mail |
3.94/5 ★ |
"...Analyze customer feedback from multiple data sources including surveys, social media conversations, email, and transactional data, so you can take meaningful action that has real impact. ..." inQuba Engage |
| PEER EXPERIENCES | |
|---|---|
| Engaging And Following Up |
4.69/5 ★ |
"...inQuba Engage was designed from the ground up as an omni-channel solution, and this capability allows the customer experience professional to communicate with customers through their preferred channels: email, web and mobile technologies...." inQuba Engage |
|
| Customer Case Management with Social Media |
3.99/5 ★ |
"...inQuba offers a single CX platform where Engage is integrated with VoC, Case Management and Social Media modules, and also integrates seamlessly with your existing CRM solution. ..." inQuba Engage |
|
| Customer Feedback Management with Social Media and E-Mail |
3.94/5 ★ |
"...Analyze customer feedback from multiple data sources including surveys, social media conversations, email, and transactional data, so you can take meaningful action that has real impact. ..." inQuba Engage |
|
3+ more Business Use Cases
Our AI advisor, Wyz, harnessed 147 insights from peers and experts to help you assess how these inQuba Engage use cases fit your business needs.
Peers used inQuba Engage to Enhance customer relationships and Establish thought leadership
Peer and Expert Opinion on Features
for inQuba Engage
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (11) |
IT and Other Capabilities
for inQuba Engage
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (35) |
| Data Import | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (35) |
| Data Import | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for inQuba Engage
Top Failure Risks for inQuba Engage
Vendor Profile Details
Company Name
inQuba
Company Website
https://www.inquba.com/HQ Location
Johannesburg, Gauteng
Employees
11-50
Social
Financials
PRIVATE
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