About Innovacx
Innovacx is a Loyalty and Customer Experience Management from strategy to solution design and implementation, leveraging Oracle’s best-in-class CX applications portfolio. Its disruptive business models, non-traditional competition and plethora of customer choices requires a hyper-focus on customer centricity with agility. It delivers rapid ideation and critical business driven success, Integrated front and back office systems drive superior customer experience and delivers on brand promise.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Innovacx solves your Customer Experience Management needs.
Business Priorities
Increase Sales & Revenue and Increase Average Basket Value are the most popular business priorities peers achieved using Innovacx.
Use Cases
Peers recommend Engagement Management , Loyalty Management , Cross Selling , as the business use cases that they have been most satisfied while using Innovacx.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Offline, Point Of Sale and Omnichannel |
4.32/5 ★ |
"...Increased customer engagement Increased web and in-store visits Increased brand loyalty Increased basket size and revenue Improved understanding of customer behavior Customer Highlights:..." Partner Spotlight - Innovacx |
| engaging and following up |
4.32/5 ★ |
|
| Loyalty Management |
3.42/5 ★ |
"...First live Oracle Loyalty Cloud Customer anywhere in the globe ..." Partner Spotlight - Innovacx |
| Cross Selling |
3.42/5 ★ |
"...Increase Cross-Sell & Upsell Improve Customer Engagement Customer Highlights: NRMA, Bajaj and Tech Mahindra Why Innovacx for OMC? ..." Partner Spotlight - Innovacx |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Offline, Point Of Sale and Omnichannel |
4.32/5 ★ |
"...Increased customer engagement Increased web and in-store visits Increased brand loyalty Increased basket size and revenue Improved understanding of customer behavior Customer Highlights:..." Partner Spotlight - Innovacx |
|
| engaging and following up |
4.32/5 ★ |
| Loyalty Management |
3.42/5 ★ |
"...First live Oracle Loyalty Cloud Customer anywhere in the globe ..." Partner Spotlight - Innovacx |
|
| Cross Selling |
3.42/5 ★ |
"...Increase Cross-Sell & Upsell Improve Customer Engagement Customer Highlights: NRMA, Bajaj and Tech Mahindra Why Innovacx for OMC? ..." Partner Spotlight - Innovacx |
|
IT and Other Capabilities
for Innovacx
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (4) |
| Analytics | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (4) |
| Analytics | Read Reviews (2) |
Failure Risk Guidance Security Report
?for Innovacx
Overall Risk Meter
Top Failure Risks for Innovacx
Vendor Profile Details
HQ Location
San Jose, CA
Employees
101-250
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