About Innovacx

Innovacx is a Loyalty and Customer Experience Management from strategy to solution design and implementation, leveraging Oracle’s best-in-class CX applications portfolio. Its disruptive business models, non-traditional competition and plethora of customer choices requires a hyper-focus on customer centricity with agility. It delivers rapid ideation and critical business driven success, Integrated front and back office systems drive superior customer experience and delivers on brand promise.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Innovacx solves your Customer Experience Management needs.

Business Priorities

Increase Sales & Revenue and Increase Average Basket Value are the most popular business priorities peers achieved using Innovacx.

Other priorities:

  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Loyalty Management , Cross Selling , as the business use cases that they have been most satisfied while using Innovacx.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Offline, Point Of Sale and Omnichannel

4.32/5

Read Reviews (3)

"...Increased customer engagement Increased web and in-store visits Increased brand loyalty Increased basket size and revenue Improved understanding of customer behavior Customer Highlights:..." Partner Spotlight - Innovacx
engaging and following up

4.32/5

Read Reviews (2)

Loyalty Management

3.42/5

Read Reviews (1)

"...First live Oracle Loyalty Cloud Customer anywhere in the globe ..." Partner Spotlight - Innovacx
Cross Selling

3.42/5

Read Reviews (1)

"...Increase Cross-Sell & Upsell Improve Customer Engagement Customer Highlights: NRMA, Bajaj and Tech Mahindra Why Innovacx for OMC? ..." Partner Spotlight - Innovacx
PEER EXPERIENCES
Engagement Management with Offline, Point Of Sale and Omnichannel

4.32/5

Read Reviews (3)

"...Increased customer engagement Increased web and in-store visits Increased brand loyalty Increased basket size and revenue Improved understanding of customer behavior Customer Highlights:..." Partner Spotlight - Innovacx
engaging and following up

4.32/5

Read Reviews (2)

Loyalty Management

3.42/5

Read Reviews (1)

"...First live Oracle Loyalty Cloud Customer anywhere in the globe ..." Partner Spotlight - Innovacx
Cross Selling

3.42/5

Read Reviews (1)

"...Increase Cross-Sell & Upsell Improve Customer Engagement Customer Highlights: NRMA, Bajaj and Tech Mahindra Why Innovacx for OMC? ..." Partner Spotlight - Innovacx

IT and Other Capabilities

for Innovacx

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.74/5

Read Reviews (2)
Chat Support

3.29/5

Read Reviews (1)
Email Support

2.95/5

Read Reviews (1)
Phone Support

2.95/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.74/5

Read Reviews (2)
Chat Support

3.29/5

Read Reviews (1)
Email Support

2.95/5

Read Reviews (1)
Phone Support

2.95/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.13/5

Read Reviews (4)
Analytics

3.75/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.13/5

Read Reviews (4)
Analytics

3.75/5

Read Reviews (2)

Failure Risk Guidance Security Report

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for Innovacx

Overall Risk Meter

Low Medium High

Top Failure Risks for Innovacx

Vendor Profile Details

Company Name

Innovacx

Company Website

https://www.innovacx.com/

Year Founded

2014

HQ Location

San Jose, CA

Employees

101-250

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