infoRouter Overview

infoRouter is an Electronic Document Management System (EDMS) designed to streamline document-related business activities. It serves over 400,000 users globally, offering features that save time and reduce costs. Key capabilities include document capture automation, full-text search, and content indexing, which enhance efficiency in managing large volumes of documents. The system balances security with access, ensuring sensitive information is protected while remaining accessible to authorized users. infoRouter's integration capabilities via its Web Services API allow seamless connectivity with existing systems, enhancing workflow automation. This platform is particularly beneficial for businesses aiming to elevate customer service and ensure compliance with industry regulations. By automating document-related tasks, infoRouter helps organizations achieve operational efficiency and improved ROI.

Use Cases

Customers recommend Workflow Management, Proposal & Quote Management, Compliance & Governance, as the business use cases that they have been most satisfied with while using infoRouter.

Other use cases:

  • Sending & Publishing Communications
  • Contract Management
  • Digital Signature
  • Searching For Content
  • Content Tracking
  • Offer Management
  • Collaboration
See all use cases See less use cases

infoRouter Use-Cases and Business Priorities: Customer Satisfaction Data

infoRouter works with different mediums / channels such as Offline. Point Of Sale. Website etc.

infoRouter's features include Templates, and Alerts: Popups & Notifications. and infoRouter support capabilities include 24/7 Support, Email Support, AI Powered, etc. also infoRouter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The product also features document library management, allowing users to store proposals related to sales, marketing and product concepts separately...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Process owners, department managers can design and maintain their workflows without the need for outside help from programmers...." Peer review from infoRouter
"...We just closed a sale where we proposed using JobRouter to provide electronic forms to employees for PTO requests, Injury Reports and Change of Status requests...." Peer review by User
"...infoRouter will also reduce your risk and costs associated with e-discovery and regulatory compliance and Corporate Governance processes such as Sarbanes-Oxley Act, HIPAA, ISO Document Control, SECDoD 5015.2 Records Management guidelines...." Peer review from Active Innovations

infoRouter, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Inforouter offers document management with version control, workflow automation, and secure access. Additionally, it supports file sharing, compliance management, and collaboration tools.

Popular Business Setting

for infoRouter

Top Industries

  • Retail
  • Hospital & Health Care
  • Hospitality

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

infoRouter is popular in Retail, Hospital & Health Care, and Hospitality and is widely used by Mid Market, Enterprise, and Large Enterprise.

infoRouter Customer wins, Customer success stories, Case studies

How does infoRouter facilitate Workflow Management?

What benefits does infoRouter offer for Proposal & Quote Management?

How efficiently Does infoRouter manage your Compliance & Governance?

How does infoRouter facilitate Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well infoRouter solved their Data Management Platform needs. Cuspera uses 208 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

 

Lockheed Martin - Aerospace & Defense - Very Large

Bethesda, USA

Lockheed Martin used infoRouter document management software to manage a 55,000-page proposal. The software automated review cycles, improved version control, and ensured RFP compliance. Teams used w...orkflows to lock documents during reviews, reducing mistakes and saving time. The process increased accuracy and helped meet strict deadlines. A Lockheed Martin representative reported a big improvement in workflow and fewer errors.

 

Reebok Fitness International - Consumer Goods - Large

Boston, USA

Reebok Fitness International uses infoRouter Document Management Software to manage and distribute sales collateral and contracts. Their global sales teams and distributors access up-to-date document...s from anywhere using a web browser. Automated notifications keep everyone informed of new or updated content. Centralized document access improves efficiency and ensures consistent, accurate information. infoRouter also reduces security risks by eliminating local file management.

 

A mid-sized construction company - Construction - Medium

infoRouter helped a mid-sized construction company manage project documents with custom metadata. The team used infoRouter to tag files by project name, contract type, and approval status. This made ...it easy to find blueprints, contracts, and reports. Document retrieval times dropped by over 70%. The company reduced errors and improved compliance. Workflows became faster and more reliable.

 

A hardware company - Consumer Electronics - Medium

A hardware company used infoRouter to set up a self-service document library. They created folders for each product line and uploaded manuals, drivers, and updates. Customers could search and downloa...d files easily from the portal. The team updated documents regularly, making new versions instantly available. This improved customer satisfaction and reduced support requests.

 

Deloitte & Touche - Accounting - Very Large

New York, USA

Deloitte & Touche uses infoRouter to manage documents for nearly 2,000 tax auditors. The software lets auditors access and upload documents securely from anywhere. Real-time updates keep teams inform...ed and reduce errors. Remote time sheet uploads speed up billing and cut admin delays. infoRouter helps Deloitte save costs by eliminating physical document transfers.

 

A leading multinational consulting firm - Management Consulting - Very Large

infoRouter helped a global consulting firm automate resume management for large-scale projects. The firm used infoRouter’s forms to capture and standardize consultant data. Resumes were routed and fo...rmatted automatically for each client’s needs. This cut hundreds of staff hours from the process. The firm could now respond to job postings in minutes, not hours. They saved time and money, and took on bigger international projects.

infoRouter Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.71/5

Read Reviews (25)
Analytics

3.15/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.71/5

Read Reviews (25)
Analytics

3.15/5

Read Reviews (1)

Software Failure Risk Guidance

?

for infoRouter

Overall Risk Meter

Low Medium High

Top Failure Risks for infoRouter

Active Innovations, Inc News

Product

infoRouter EDMS integrates dtSearch option to all-in-one workflow platform

infoRouter EDMS integrates dtSearch option to all-in-one workflow platform

Product

infoRouter EDMS Adds dtSearch® Option to All-in-One Platform for Scanning, Forms, Collaboration, Version Control, Workflow, Compliance, Records Management and More

infoRouter EDMS has integrated dtSearch's text retrieval capabilities into its platform, enhancing document management with powerful search options. This upgrade allows users to leverage dtSearch's engine for indexing and searching millions of documents, supporting various data formats and offering both cloud and on-premises deployment options.

Product

infoRouter EDMS Adds dtSearch Option to All-in-One Platform for ...

infoRouter EDMS has integrated dtSearch's text retrieval capabilities into its platform, enhancing its document management system with advanced search functionality. This integration allows infoRouter users to leverage dtSearch's full-text searching and indexing capabilities, which support a wide range of data formats and can handle millions of documents. This upgrade aims to improve document retrieval efficiency for enterprises using infoRouter.

Active Innovations, Inc Profile

Company Name

Active Innovations, Inc

Company Website

https://www.inforouter.com/

HQ Location

13 Wels Lane, East Setauket, NY 11733

Employees

51-200

Social

Financials

PRIVATE