IMsupporting Overview
This is a summary of the comprehensive capabilities and benefits of IMsupporting based on over 126 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
IMsupporting, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if IMsupporting is right for your needs? Our Cuspera AI engine can evaluate how IMsupporting fits your specific business needs, industry, and context. Get your personalized assessment report today.
IMsupporting supports business activities such as:
- Social Media Analytics
- Engaging And Following Up
- Measuring Customer Satisfaction
- Contacts History
IMsupporting can help you with many business goals, such as Increase Sales & Revenue, and Acquire Customers. It can help manage these activities if you use Website and Chat for these needs. As a solution, IMsupporting's capabilities include Widgets.
Reviews
"...Access to reports and visitor analytics...." Live chat software, live chat plugin, live support software
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well IMsupporting solved their Live Chat needs. Cuspera uses 126 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using IMsupporting.
Use Cases
Peers recommend Social Media Analytics , Engaging And Following Up , Measuring Customer Satisfaction , as the business use cases that they have been most satisfied while using IMsupporting.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Analytics |
3.81/5 ★ |
"...Access to reports and visitor analytics...." Live chat software, live chat plugin, live support software |
| Engaging And Following Up with Website and Chat |
3.24/5 ★ |
"...By adding live support / live chat to your website, Your customers have a quick, easy to use tool that helps them engage with you and your staff...." Live chat software, live chat plugin, live support software |
| Measuring Customer Satisfaction with Chat and Website |
3.59/5 ★ |
"...Simply by adding live chat to your website, you will be increasing sales and customer satisfaction overnight. ..." Live chat software, live chat plugin, live support software |
| PEER EXPERIENCES | |
|---|---|
| Social Media Analytics |
3.81/5 ★ |
"...Access to reports and visitor analytics...." Live chat software, live chat plugin, live support software |
|
| Engaging And Following Up with Website and Chat |
3.24/5 ★ |
"...By adding live support / live chat to your website, Your customers have a quick, easy to use tool that helps them engage with you and your staff...." Live chat software, live chat plugin, live support software |
|
| Measuring Customer Satisfaction with Chat and Website |
3.59/5 ★ |
"...Simply by adding live chat to your website, you will be increasing sales and customer satisfaction overnight. ..." Live chat software, live chat plugin, live support software |
|
1+ more Business Use Cases
Our AI advisor, Wyz, harnessed 126 insights from peers and experts to help you assess how these IMsupporting use cases fit your Live Chat needs.
Peers used IMsupporting to Increase sales & revenue and Acquire customers
Peer and Expert Opinion on Features
for IMsupporting
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (10) |
IT and Other Capabilities
for IMsupporting
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (6) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (6) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (21) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (21) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for IMsupporting
Top Failure Risks for IMsupporting
Vendor Profile Details
Company Name
IMsupporting
Company Website
https://www.imsupporting.com/HQ Location
Gloucester, England gl45wr, GB
Employees
02-10
Social
Financials
NA
Get a personalised risk report for IMsupporting
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
IMsupporting may get in touch with you regarding your request.
Request Custom Quote
IMsupporting will get in touch with you regarding your request.