Impero Overview

Impero offers secure live chat for website visitor communication. It can be customized to meet specific needs.

Use Cases

Customers recommend Advertisement, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Impero.

Other use cases:

  • Measuring Customer Satisfaction
  • Contact List Management
  • Social Media Analytics
  • Lead Qualification: Behavioural
  • Workflow Management
  • Media Buying
  • Capturing Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Impero.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Increase Average Basket Value
  • Improve ROI
See all business priorities See less business priorities

Impero Use-Cases and Business Priorities: Customer Satisfaction Data

Impero works with different mediums / channels such as Social Media. E-Mail. Chat etc.

Impero's features include Alerts: Popups & Notifications, and Personalization. and Impero support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Impero analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Any size company with high volume customer service / call centre, who wants to increase their customer satisfaction...." Peer review from Netop

Impero, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Impero

Top Industries

  • Financial Services
  • Marketing and Advertising
  • Entertainment

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Impero is popular in Financial Services, Marketing And Advertising, and Entertainment and is widely used by Mid Market, Enterprise, and Small Business.

Impero Customer wins, Customer success stories, Case studies

How does Impero address your Engagement Management Challenges?

How efficiently Does Impero manage your Campaign Management?

What benefits does Impero offer for Measuring Customer Satisfaction?

How does Impero facilitate Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Impero solved their Live Chat needs. Cuspera uses 405 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Frenship ISD - Education

ContentKeeper App Defender helped Frenship ISD stop students from bypassing the district’s web filter. The district faced high bandwidth use and security risks from students using rogue apps. App Def...ender identified and blocked nearly 90 rogue applications, isolating devices until students removed the offending apps. Bandwidth use became predictable, security improved, and policy compliance increased. The district now sees fewer than 100 daily attempts to bypass filters, down from 400-500.

Read more →

Hamilton Township School District - Education

ContentKeeper helps Hamilton Township School District keep students safe. The district uses ContentKeeper to scan student web searches for signs of self-harm or violence. Real-time alerts notify staf...f if a student may be in danger. The district has stopped several situations before they became tragedies. Staff and students also get suicide prevention training. Administrators say ContentKeeper is a key tool in their safety plan.

Read more →

Canyons School District - Education

ContentKeeper helped Canyons School District improve web filtering for 33,000 students. The district needed better SSL decryption and reporting than their old solution provided. ContentKeeper deliver...ed fast SSL inspection and real-time alerts for harmful searches. The district quickly deployed filtered Chromebooks for remote learning during the pandemic. Parents felt safer, and the district may have prevented student tragedies with timely alerts. Support from ContentKeeper impressed district leaders.

Read more →

Welland Park Academy - Education

Impero Education Pro helped Welland Park Academy manage all devices from one dashboard. The school needed a remote support solution for easy device management. With Education Pro, IT staff can update... software, control devices, and monitor students from anywhere. The platform supports multiple device types and helps keep students safe online. It also saves power by switching off devices after hours. Staff praise the all-in-one tool and strong customer support.

Read more →

Eastbury Community School - Education

Impero Education Pro helped Eastbury Community School in London manage 1000 PCs with one solution. The school needed to improve efficiency, cut costs, and replace many products with one. Impero Educa...tion Pro was easy to install and use. The software helps the school meet Ofsted and KCSiE safety rules. ECS uses features like log viewing, activity tracking, and power management to save money and reduce their carbon footprint. Staff find the software user friendly and efficient.

Read more →

The Manchester College - Education

Impero Education Pro helped The Manchester College improve online safety and classroom management. The college needed a monitoring solution that worked with their virtual desktop infrastructure. Afte...r a trial, they chose Impero Education Pro for its user-friendly features. The software enabled live thumbnail monitoring and keyword detection, helping staff spot online dangers early. Teachers and library staff gained more control, reducing IT service desk requests. The college now works closely with Impero to shape future product updates.

Read more →

Impero ContentKeeper Demo

Video Thumbnail
lightning

Peers used Impero for advertisement and engagement management

Impero Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (24)
Analytics

4.54/5

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (24)
Analytics

4.54/5

Read Reviews (16)

Software Failure Risk Guidance

?

for Impero

Overall Risk Meter

Low Medium High

Top Failure Risks for Impero

Impero Software. Profile

Company Name

Impero Software.

HQ Location

Seventh Floor, East West, Tollhouse Hill, Nottingham, UK NG1 5FS

Employees

51-100

Social