IBM Sterling CPQ Overview

IBM Sterling Configure, Price, Quote (CPQ) automates the configuration, pricing, and quoting of complex products. The process is streamlined and transformed for efficiency.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using IBM Sterling CPQ.

Other use cases:

  • Contract Management
  • Engagement Management
  • Channel Management
  • Lead Management
  • Touchpoint Management
  • Sending & Publishing Communications
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using IBM Sterling CPQ.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
See all business priorities See less business priorities

IBM Sterling CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Sterling CPQ works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Reviews

"...This is being used by our sales department and call center and helps to increase selling time and the accuracy of quotes and proposals...." Peer review by Professional in Marketing

IBM Sterling CPQ, belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Sterling CPQ

Top Industries

  • Media Production
  • Marketing and Advertising
  • Insurance

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

IBM Sterling CPQ is popular in Media Production, Marketing And Advertising, and Insurance and is widely used by Large Enterprise, Mid Market, and Small Business.

IBM Sterling CPQ Customer wins, Customer success stories, Case studies

How efficiently Does IBM Sterling CPQ manage your Proposal & Quote Management?

How does IBM Sterling CPQ address your Products & Pricelist Management Challenges?

What solutions does IBM Sterling CPQ provide for Helpdesk Management?

19 buyers and buying teams have used Cuspera to assess how well IBM Sterling CPQ solved their CPQ needs. Cuspera uses 110 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

 

IBM Fusion Delivers Pioneering Implementation of NVIDIA AI Data Platform for Agentic AI

IBM Fusion has implemented the NVIDIA AI Data Platform for UT Southwestern Medical Center, enhancing AI-driven medical research. This integration allows for large-scale model training and complex dat...a processing, supporting applications like drug discovery and AI-driven patient avatars. The collaboration leverages NVIDIA's AI infrastructure with IBM's data services, offering a comprehensive AI solution for healthcare research.

Read more →
 

Unity Small Finance Bank Taps IBM to Fast-Track Customer Experience Innovation with Streamlined Application Management - IBM

Unity Small Finance Bank has partnered with IBM to enhance its customer experience by centralizing its API ecosystem using IBM Cloud Pak for Integration. This collaboration aims to streamline applica...tion management, reduce time-to-market for new APIs by 50%, and improve API issue resolution by 30%, leveraging IBM's consulting expertise and hybrid cloud solutions.

Read more →
 

Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting

IBM Consulting has collaborated with Nedgia, a Naturgy Group company, to transform Nedgia's customer service using generative AI agents. This project integrates AI into Nedgia's customer service chan...nels, enhancing service quality and efficiency. The AI system automates tasks such as appointment management and meter reading, improving customer interactions and reducing wait times. This collaboration highlights IBM's role in digital transformation and AI implementation.

Read more →

Moderna - Pharmaceutical And Biotechnology

Moderna uses IBM Quantum to improve mRNA medicine development. The company faces challenges in optimizing mRNA sequences for new treatments. Quantum computing helps Moderna solve complex problems tha...t classical computers cannot handle. Moderna and IBM use quantum algorithms and risk assessment methods to predict mRNA behavior. This partnership aims to speed up the creation of life-saving medicines. Moderna believes quantum computing will help scale their progress in biotechnology.

Read more →

ANZ Bank - Banking

ANZ Bank wanted to modernize its mainframe application development. They adopted DevOps practices to improve efficiency and reduce costs. IBM tools helped them automate tasks and improve developer pr...oductivity by 25%. They also reduced licensing costs by 90% and maintenance outages by 50%. The transformation improved both internal and external user experiences.

Read more →

American Airlines - Transportation/trucking/railroad

American Airlines wanted to improve customer experience by providing digital services. Their existing system was outdated and slow. IBM helped them move to the IBM Cloud, which made their operations ...faster and more reliable. They developed a new app called Dynamic Rebooking in just four and a half months. This app lets customers change flights easily during disruptions. The app was launched quickly and worked well during Hurricane Irma. Customers liked the new app, and it improved their experience.

Read more →
lightning

Peers used IBM Sterling CPQ for proposal & quote management and products & pricelist management

IBM Sterling CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (6)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (6)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for IBM Sterling CPQ

Top Failure Risks for IBM Sterling CPQ

International Business Machines Corporation News

Product

IBM Launches Granite 4 Nano Under Apache 2.0 For Local Generative AI

IBM has launched Granite 4 Nano, a set of open source generative AI models under the Apache 2.0 license, designed for on-device and edge deployments. These models, ranging from 1.5 billion to 350 million parameters, offer privacy-first AI solutions without cloud dependency. The release enhances IBM's AI portfolio with energy-efficient models, positioning IBM as a key player in the open LLM ecosystem.

Read more →
Product

IBM's Apptio launches new cloud cost management tools for AI era - Investing.com

IBM's Apptio has launched new financial operations solutions, Cloudability Governance and Kubecost 3.0, to help enterprises manage cloud costs in AI-driven environments. Cloudability Governance integrates with HashiCorp Terraform for cost compliance, while Kubecost 3.0 offers enhanced Kubernetes management. These tools aim to provide real-time visibility and control over cloud spending.

Read more →
Product

Leading the way in open Earth observation AI - IBM Research

IBM Research is advancing Earth observation AI with models like Prithvi-EO and TerraMind, developed in collaboration with NASA and ESA. These models, designed for complex geospatial tasks, are open-source and optimized for edge devices. Recent releases include smaller versions for resource-constrained environments and TerraCodec for efficient data compression. IBM's commitment to open science and collaboration is setting new standards in Earth observation AI.

Read more →
Product

IBM Releases its Smallest AI Model to Date

IBM has launched Granite 4.0 Nano, its smallest AI model designed for edge and on-device applications. The model, with 1 billion parameters, offers robust performance for tasks like document summarization and classification without relying on cloud architecture. It is ISO 42001 certified for responsible AI development and is available under the Apache 2.0 license for commercial use.

Read more →

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO