IBM Sterling CPQ Overview

IBM Sterling Configure, Price, Quote (CPQ) automates the configuration, pricing, and quoting of complex products. The process is streamlined and transformed for efficiency.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using IBM Sterling CPQ.

Other use cases:

  • Contract Management
  • Engagement Management
  • Channel Management
  • Lead Management
  • Touchpoint Management
  • Sending & Publishing Communications
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using IBM Sterling CPQ.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
See all business priorities See less business priorities

IBM Sterling CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Sterling CPQ works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Reviews

"...IBM Sterling Configure, Price, Quote (CPQ)..." Peer review by Bharath J., Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...having product configuration, pricing and quotes all in one place makes it fast to complete the process easy to install, administer and use on an ongoing basis..." Peer review by Shiv S., Hospital & Health Care
"...A price management module that enables you to centralize the creation, change and communication of product pricing data...." Peer review by Bharath J., Information Technology and Services
"...This streamlined sales process guides customers, sales teams, call center representatives and partners in selecting and validating the right products and services...." Peer review

IBM Sterling CPQ, belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Sterling CPQ

Top Industries

  • Media Production
  • Marketing and Advertising
  • Insurance

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

IBM Sterling CPQ is popular in Media Production, Marketing And Advertising, and Insurance and is widely used by Large Enterprise, Mid Market, and Small Business.

IBM Sterling CPQ Customer wins, Customer success stories, Case studies

How efficiently Does IBM Sterling CPQ manage your Proposal & Quote Management?

How does IBM Sterling CPQ address your Products & Pricelist Management Challenges?

What Are the key features of IBM Sterling CPQ for Helpdesk Management?

19 buyers and buying teams have used Cuspera to assess how well IBM Sterling CPQ solved their CPQ needs. Cuspera uses 110 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

 

UniCredit - Banking - Large

Accenture Takes Over IBM's Stake In Technology JV With UniCredit

Milan, Italy

Accenture is acquiring IBM's stake in a technology joint venture with UniCredit, marking a shift in UniCredit's digital infrastructure management. IBM will continue as a technology supplier, providin...g platforms like IBM Z mainframe systems. The partnership aims to modernize UniCredit's systems, integrating cloud capabilities and AI, aligning with the bank's growth objectives across Europe.

Read on →
 

Accenture - Banking - Very Large

Accenture buys IBM's stake in UniCredit Tech JV

Milan, Italy

Accenture will acquire IBM's 51% stake in the V-TServices joint venture, which manages UniCredit's banking infrastructure across Europe. IBM will continue to provide technology platforms, including I...BM Z hardware and software. Accenture will become the new co-owner and operating partner, focusing on cloud, data, and AI services for UniCredit's 13-country network.

Read on →
 

Circle - Cryptocurrency - Medium

Circle bought 1, 000 IBM blockchain patents. Nothing good can come of that

Boston, USA

Circle has acquired 1,000 blockchain patents from IBM, aiming to enhance its infrastructure for internet-native finance. This move raises questions about IBM's innovation strategy and Circle's intent...ions, which might include leveraging patents for litigation or negotiating power in the crypto industry.

Read on →

trivago - Internet - Medium

Düsseldorf, Germany

trivago worked with IBM Consulting to build the trivago Copilot, a secure AI platform for employees. The solution improved productivity and made it easier to access and reuse company knowledge. Over ...600 employees now use the platform daily, with adoption rates near 90%. Employees saved an average of 8 days per year in 2023, rising to over 16 days by 2025. The platform ensures data security and compliance with EU regulations while enabling faster project starts and better decision-making.

E.SUN Bank - Banking - Large

Taipei, Taiwan

IBM Consulting helped E.SUN Bank build a unified AI governance framework. The bank faced fragmented oversight and manual reviews, risking compliance and operational issues. IBM introduced a risk-base...d governance model aligned with global standards like the EU AI Act and ISO/IEC 42001. The new system includes 132 regulatory controls and 96 technical methods. Over 50 staff were trained to apply consistent governance across all AI projects. E.SUN Bank can now scale responsible AI while meeting strict financial regulations.

Shikoku Electric Power - Utilities - Large

Takamatsu, Japan

Shikoku Electric Power used IBM Power and IBM Storage to migrate from SAP ECC 6.0 to S/4HANA. The company reduced infrastructure costs by 54 million yen and cut migration downtime from five days to o...ne. They used phased capacity planning and virtualization to ensure stable operations. The migration supported 13 group companies and improved system reliability. IBM PowerVM enabled flexible resource allocation and future scalability.

lightning

Peers used IBM Sterling CPQ for proposal & quote management and products & pricelist management

IBM Sterling CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.97/5

Read Reviews (6)
Analytics

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.97/5

Read Reviews (6)
Analytics

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

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for IBM Sterling CPQ

Top Failure Risks for IBM Sterling CPQ

International Business Machines Corporation News

Product

Q-CTRL Showcases 100-Qubit Quantum Fourier Transform on IBM Hardware

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IBM (IBM) Secures FedRAMP Moderate Authorization For Maximo

IBM has received FedRAMP Moderate Authorization for its Maximo Application Suite SaaS, enabling its use by US federal agencies. This authorization enhances IBM's cloud-based asset management tools for regulated government environments, aligning with IBM's strategy to strengthen its position in secure cloud services and government IT compliance.

Product

Beyond structured data: IBM Netezza introduces native Unstructured Data Workflows

IBM Netezza introduces Unstructured Data Workflows, enabling integration of unstructured data with traditional analytics. This release automates data pipelines, allowing seamless analysis of both structured and unstructured data within the same environment. It supports AI applications by automating Retrieval-Augmented Generation (RAG) processes, enhancing analytics capabilities without additional infrastructure complexity.

Partnership

IBM returns to Vizag, opens FutureNow Centre for AI

IBM has opened its FutureNow Centre in Visakhapatnam, India, to provide consulting and technology services in AI, hybrid cloud, and enterprise transformation. The center will employ over 500 professionals, enhancing the local IT ecosystem. This move underscores Visakhapatnam's growing status as a technology hub and IBM's commitment to AI and digital transformation in India.

International Business Machines Corporation Profile

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO