IBM Sterling CPQ Overview

IBM Sterling Configure, Price, Quote (CPQ) automates the configuration, pricing, and quoting of complex products. The process is streamlined and transformed for efficiency.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using IBM Sterling CPQ.

Other use cases:

  • Contract Management
  • Engagement Management
  • Channel Management
  • Lead Management
  • Touchpoint Management
  • Sending & Publishing Communications
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using IBM Sterling CPQ.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
See all business priorities See less business priorities

IBM Sterling CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Sterling CPQ works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Reviews

"...This streamlined sales process guides customers, sales teams, call center representatives and partners in selecting and validating the right products and services...." Peer review

IBM Sterling CPQ, belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Sterling CPQ

Top Industries

  • Media Production
  • Marketing and Advertising
  • Insurance

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

IBM Sterling CPQ is popular in Media Production, Marketing And Advertising, and Insurance and is widely used by Large Enterprise, Mid Market, and Small Business.

IBM Sterling CPQ Customer wins, Customer success stories, Case studies

What Are the key features of IBM Sterling CPQ for Proposal & Quote Management?

How can IBM Sterling CPQ optimize your Products & Pricelist Management Workflow?

How can IBM Sterling CPQ optimize your Helpdesk Management Workflow?

19 buyers and buying teams have used Cuspera to assess how well IBM Sterling CPQ solved their CPQ needs. Cuspera uses 110 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

 

Canada Invests in IBM (IBM) to Boost Semiconductor Capacity - GuruFocus

Canada invests $210 million in IBM's semiconductor project to enhance AI and high-performance computing capabilities. This initiative aims to boost semiconductor production at IBM Canada's Bromont si...te, creating 75 new jobs and maintaining over a thousand positions. The project supports Canada's strategic growth in semiconductor packaging and commercialization.

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IBM Fusion Delivers Pioneering Implementation of NVIDIA AI Data Platform for Agentic AI

IBM Fusion has implemented the NVIDIA AI Data Platform for UT Southwestern Medical Center, enhancing AI-driven medical research. This integration allows for large-scale model training and complex dat...a processing, supporting applications like drug discovery and AI-driven patient avatars. The collaboration leverages NVIDIA's AI infrastructure with IBM's data services, offering a comprehensive AI solution for healthcare research.

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Unity Small Finance Bank Taps IBM to Fast-Track Customer Experience Innovation with Streamlined Application Management - IBM

Unity Small Finance Bank has partnered with IBM to enhance its customer experience by centralizing its API ecosystem using IBM Cloud Pak for Integration. This collaboration aims to streamline applica...tion management, reduce time-to-market for new APIs by 50%, and improve API issue resolution by 30%, leveraging IBM's consulting expertise and hybrid cloud solutions.

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Moderna - Pharmaceutical And Biotechnology

Moderna uses IBM Quantum to improve mRNA medicine development. The company faces challenges in optimizing mRNA sequences for new treatments. Quantum computing helps Moderna solve complex problems tha...t classical computers cannot handle. Moderna and IBM use quantum algorithms and risk assessment methods to predict mRNA behavior. This partnership aims to speed up the creation of life-saving medicines. Moderna believes quantum computing will help scale their progress in biotechnology.

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ANZ Bank - Banking

ANZ Bank wanted to modernize its mainframe application development. They adopted DevOps practices to improve efficiency and reduce costs. IBM tools helped them automate tasks and improve developer pr...oductivity by 25%. They also reduced licensing costs by 90% and maintenance outages by 50%. The transformation improved both internal and external user experiences.

Read more →

American Airlines - Transportation/trucking/railroad

American Airlines wanted to improve customer experience by providing digital services. Their existing system was outdated and slow. IBM helped them move to the IBM Cloud, which made their operations ...faster and more reliable. They developed a new app called Dynamic Rebooking in just four and a half months. This app lets customers change flights easily during disruptions. The app was launched quickly and worked well during Hurricane Irma. Customers liked the new app, and it improved their experience.

Read more →
lightning

Peers used IBM Sterling CPQ for proposal & quote management and products & pricelist management

IBM Sterling CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (6)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (6)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for IBM Sterling CPQ

Top Failure Risks for IBM Sterling CPQ

International Business Machines Corporation News

Partnership

IBM and AWS Strengthen Partnership to Accelerate Enterprise Agentic AI Across Industries

IBM and AWS have strengthened their partnership to accelerate the deployment of Agentic AI solutions across various industries. This collaboration integrates IBM's AI technology with AWS services, offering enterprises enhanced flexibility in scaling AI. Key initiatives include the integration of IBM watsonx Orchestrate with Amazon Bedrock and the launch of IBM Bob, an AI-first IDE. The partnership also focuses on SAP S/4HANA modernization and quantum-safe security solutions.

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Partnership

IBM Partners with Kaggle to Launch AI Benchmarks for Enterprise Use - TipRanks.com

IBM has partnered with Kaggle to launch AI benchmarks for enterprise use. This collaboration aims to make AI model evaluation more accessible through public leaderboards, enabling engineers and researchers to assess AI performance on real-world tasks. The initiative seeks to improve AI reliability in business settings by expanding benchmarks over time.

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Partnership

IBM Collaborates with Karnataka Bank to Build API Platform for Faster Service Delivery | AIM

IBM and Karnataka Bank are collaborating to develop an API platform aimed at enhancing service delivery speed. This partnership will leverage IBM's technology to streamline banking operations and improve customer experiences.

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Partnership

IBM and Cisco partner on scalable networked quantum computing initiative

IBM and Cisco have partnered to develop a scalable network of quantum computers, aiming for a demonstration by 2030. The collaboration will leverage IBM's quantum computing expertise and Cisco's quantum networking innovations to connect large-scale quantum computers. This initiative aims to enhance quantum computational power and explore new possibilities in secure communications and environmental monitoring.

Read more →

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

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Financials

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