IBM Enterprise Content Management Overview
Enterprise content management (ECM) captures, stores, activates, analyzes, and automates business content. ECM enhances efficiency and decision-making in organizations.
Use Cases
Customers recommend Content Management, Customer Case Management, Workflow Management, as the business use cases that they have been most satisfied with while using IBM Enterprise Content Management.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using IBM Enterprise Content Management.
IBM Enterprise Content Management Use-Cases and Business Priorities: Customer Satisfaction Data
IBM Enterprise Content Management's features include Recording, and Dashboard. and IBM Enterprise Content Management support capabilities include Email Support, AI Powered, 24/7 Support, etc. also IBM Enterprise Content Management analytics capabilities include Analytics, and Custom Reports.
Reviews
"...FileNet Content manager and Content Navigator... the best and most reliable ECM products...." Peer review by Administrator
IBM Enterprise Content Management, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for IBM Enterprise Content Management
Top Industries
- Financial Services
- Information Technology and Services
- Insurance
Popular in
- Large Enterprise
- Mid Market
- Small Business
IBM Enterprise Content Management is popular in Financial Services, Information Technology And Services, and Insurance and is widely used by Large Enterprise, Mid Market, and Small Business.
Comprehensive Insights on IBM Enterprise Content Management Use Cases
How does IBM Enterprise Content Management facilitate Content Management?
How does IBM Enterprise Content Management facilitate Customer Case Management?
What benefits does IBM Enterprise Content Management offer for Workflow Management?
How does IBM Enterprise Content Management address your Products & Pricelist Management Challenges?
How can IBM Enterprise Content Management optimize your Collaboration Workflow?
11 buyers and buying teams have used Cuspera to assess how well IBM Enterprise Content Management solved their Content Management Systems needs. Cuspera uses 359 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Case Studies
CASE STUDY Proximus
CASE STUDY Audi UK
CASE STUDY ETAS
CASE STUDY WPP
CASE STUDY IBM CIO
CASE STUDY The Standard
IBM Enterprise Content Management Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (30) |
Custom Reports | Read Reviews (34) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (30) |
Custom Reports | Read Reviews (34) |
Software Failure Risk Guidance
?for IBM Enterprise Content Management
Overall Risk Meter
Top Failure Risks for IBM Enterprise Content Management
International Business Machines Corporation News
IBM to close South Bay research lab that created first inkjet printer, pioneered data mining and AI
IBM will close its South Bay research lab, known for innovations like the first inkjet printer and AI advancements, and consolidate operations into a single San Jose site.
Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting
IBM Consulting has collaborated with Nedgia, a Naturgy Group company, to transform Nedgia's customer service using generative AI agents. This project integrates AI into Nedgia's customer service channels, enhancing service quality and efficiency. The AI system automates tasks such as appointment management and meter reading, improving customer interactions and reducing wait times. This collaboration highlights IBM's role in digital transformation and AI implementation.
IBM RELEASES SECOND-QUARTER RESULTS
IBM announced its second-quarter 2025 financial results, highlighting an 8% revenue increase to $17 billion, driven by software and infrastructure growth. The company reported a gross profit margin of 58.8% and raised its full-year free cash flow outlook to exceed $13.5 billion. IBM's generative AI business reached $7.5 billion, showcasing strong market differentiation.
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International Business Machines Corporation Profile
Company Name
International Business Machines Corporation
Company Website
https://www.ibm.com/uk-enYear Founded
1911
HQ Location
1, New Orchard Road Armonk New York 10504-1722 USA
Employees
10001+
Social
Financials
IPO