IBM Enterprise Content Management Overview

Enterprise content management (ECM) captures, stores, activates, analyzes, and automates business content. ECM enhances efficiency and decision-making in organizations.

Use Cases

Customers recommend Content Management, Customer Case Management, Workflow Management, as the business use cases that they have been most satisfied with while using IBM Enterprise Content Management.

Other use cases:

  • Products & Pricelist Management
  • Collaboration
  • Engaging And Following Up
  • Competitive Intelligence
  • Contract Management
  • Social Media Analytics
  • Forecasting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using IBM Enterprise Content Management.

IBM Enterprise Content Management Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Enterprise Content Management's features include Recording, and Dashboard. and IBM Enterprise Content Management support capabilities include Email Support, AI Powered, 24/7 Support, etc. also IBM Enterprise Content Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity...." Peer review from IBM

IBM Enterprise Content Management, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Enterprise Content Management

Top Industries

  • Financial Services
  • Information Technology and Services
  • Insurance

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

IBM Enterprise Content Management is popular in Financial Services, Information Technology And Services, and Insurance and is widely used by Large Enterprise, Mid Market, and Small Business.

Comprehensive Insights on IBM Enterprise Content Management Use Cases

What makes IBM Enterprise Content Management ideal for Content Management?

How does IBM Enterprise Content Management address your Customer Case Management Challenges?

How does IBM Enterprise Content Management address your Workflow Management Challenges?

Why is IBM Enterprise Content Management the best choice for Products & Pricelist Management?

How can IBM Enterprise Content Management optimize your Collaboration Workflow?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well IBM Enterprise Content Management solved their Content Management Systems needs. Cuspera uses 359 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
IBM Enterprise Content Management case study
Manufacturing
Manufacturing
CASE STUDY Idaho Forest Group, LLC

Idaho Forest Group reduced forecasting time from over 80 hours to under 15, saving 25% of executives' time and achieving a 25% time savings in the finance department.

Read More
IBM Enterprise Content Management case study
NA
CASE STUDY Boeing

Boeing and IBM explored quantum computing to address complex aerospace engineering challenges, specifically ply composites design, involving up to 100,000 variables.

Read More
IBM Enterprise Content Management case study
Media Production
Media Production
CASE STUDY American Legal Media

American Legal Media improved marketing strategies to comply with privacy standards, enhancing customer data use without cookies, leading to more relevant content and offers while maintaining revenue.

Read More
lightning

Peers used IBM Enterprise Content Management for content management and customer case management

IBM Enterprise Content Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.57/5 ★

Read Reviews (30)
Custom Reports

4.41/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.57/5 ★

Read Reviews (30)
Custom Reports

4.41/5 ★

Read Reviews (34)

Software Failure Risk Guidance

?

for IBM Enterprise Content Management

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Enterprise Content Management

International Business Machines Corporation News

BMO Joins IBM Quantum Network to Accelerate Innovation of Financial Services - Placera

BMO joins the IBM Quantum Network to enhance financial services innovation, becoming the first Canadian bank to access IBM's quantum infrastructure, aiming to develop quantum-powered solutions and optimize investment strategies.

06/02/2025 - source

Beauty & Wellness Briefing: What L'Oral Group's new partnership with IBM means for AI ...

L'Oral Group partners with IBM to enhance AI-powered product formulation, indicating a significant industry shift. The partnership aims to leverage IBM's technology for innovative beauty solutions.

03/02/2025 - source

Walmart GoLocal integrates with IBM for efficient last-mile delivery - Investing.com

Walmart GoLocal partners with IBM to enhance last-mile delivery efficiency.

12/01/2025 - source

International Business Machines Corporation Feeds

IBM to Acquire Applications Software Technology LLC, Bolstering Oracle Expertise to Help Clients Transform Their Operations - Quantisnow

IBM plans to acquire Applications Software Technology LLC to enhance its Oracle expertise and assist clients in transforming their operations.

15/01/2025 - source

IBM to Acquire Applications Software Technology - citybiz

IBM plans to acquire Applications Software Technology, as reported by citybiz on January 16, 2025.

15/01/2025 - source

IBM to acquire Oracle consultancy Applications Software Technology - Markets Insider

IBM plans to acquire Oracle consultancy Applications Software Technology, enhancing its capabilities in Oracle-related services.

15/01/2025 - source

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO