IBM Enterprise Content Management Overview
This is a summary of the comprehensive capabilities and benefits of IBM Enterprise Content Management based on over 359 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
IBM Enterprise Content Management, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if IBM Enterprise Content Management is right for your needs? Our Cuspera AI engine can evaluate how IBM Enterprise Content Management fits your specific business needs, industry, and context. Get your personalized assessment report today.
IBM Enterprise Content Management supports business activities such as:
- Content Management
- Customer Case Management
- Workflow Management
- Products & Pricelist Management
- Collaboration
IBM Enterprise Content Management can help you with many business goals, such as Enhance Customer Relationships. As a solution, IBM Enterprise Content Management's capabilities include Recording, and Dashboard.
IBM Enterprise Content Management was founded in 1911. Financial Services Vertical is its biggest customer base.
Reviews
"...It is great product for content management...." Peer review by Suraj P, Software engineer
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well IBM Enterprise Content Management solved their Content Management Systems needs. Cuspera uses 359 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Business Priorities
Enhance Customer Relationships is the most popular business priority peers achieved using IBM Enterprise Content Management.
Use Cases
Peers recommend Content Management , Customer Case Management , Workflow Management , as the business use cases that they have been most satisfied while using IBM Enterprise Content Management.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Content Management |
4.88/5 ★ |
"...It is great product for content management...." Peer review by Suraj P, Software engineer |
| searching for content |
3.82/5 ★ |
"...Skip to content Search IBM ..." What is enterprise content management? |
| content curation |
3.33/5 ★ |
"...First, capture the content at the first opportunity...." What is enterprise content management? |
| content sharing |
3.33/5 ★ |
"...Securely collaborate on and share content where and when it is needed from any device...." What is enterprise content management? |
| Customer Case Management |
4.94/5 ★ |
"...Workflow and case management...." What is enterprise content management? |
| Workflow Management |
4.46/5 ★ |
"...I still believe there is opportunity to simplify the workflow development and deployment and debugging...." Peer review by Team Lead in Information Technology |
| PEER EXPERIENCES | |
|---|---|
| Content Management |
4.88/5 ★ |
"...It is great product for content management...." Peer review by Suraj P, Software engineer |
|
| searching for content |
4.88/5 ★ |
| content curation |
4.88/5 ★ |
| content sharing |
4.88/5 ★ |
| Customer Case Management |
4.94/5 ★ |
"...Workflow and case management...." What is enterprise content management? |
|
| Workflow Management |
4.46/5 ★ |
"...I still believe there is opportunity to simplify the workflow development and deployment and debugging...." Peer review by Team Lead in Information Technology |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 359 insights from peers and experts to help you assess how these IBM Enterprise Content Management use cases fit your Content Management Systems needs.
Popular Business Setting
for IBM Enterprise Content Management
Top Industries
- Financial Services
- Information Technology and Services
- Insurance
Popular in
- Large Enterprise
- Mid Market
- Small Business
Peers used IBM Enterprise Content Management to Enhance customer relationships
Peer and Expert Opinion on Features
for IBM Enterprise Content Management
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (13) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (13) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for IBM Enterprise Content Management
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (33) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (34) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (34) |
Software Failure Risk Guidance
?for IBM Enterprise Content Management
Overall Risk Meter
Top Failure Risks for IBM Enterprise Content Management
Vendor Profile Details
HQ Location
1, New Orchard Road Armonk New York 10504-1722 USA
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for IBM Enterprise Content Management
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
IBM Enterprise Content Management may get in touch with you regarding your request.
Request Custom Quote
IBM will get in touch with you regarding your request.